Chevrolet of Walla Walla - Service Center

The vehicle was in the shop for 3 weeks. I received a call explaining the technician broke an additional part trying to make repairs at the 2 week mark. I received another call 2-3 days befo I received a call explaining the technician broke an additional part trying to make repairs at the 2 week mark. I received another call 2-3 days before the vehicle was done offering a rental car. The service department waited 2 1/2 weeks before making this offer. I was then told they would provide a discount. When we paid for the repairs we were told “10% is the highest my computer will allow.” We received roughly $100 off a $1700 bill. After all of this, the issue we brought it in for has not been fixed. More

I went in to have them stop the ticking sound my car was making, and the 3 things that showed up on my display. They charged me $205 & told me I needed a new battery. 💔🤑🤑🤑🤮🤬🤬🤬 making, and the 3 things that showed up on my display. They charged me $205 & told me I needed a new battery. 💔🤑🤑🤑🤮🤬🤬🤬 More

They are rude, they don't review findings or recommendations for care with you, and their printer isn't always working for you to get paperwork. recommendations for care with you, and their printer isn't always working for you to get paperwork. More

Poor customer service. Never did what they said they said they would do.. 5 different times they said they would call. I had to always call and was always put on hold befor Never did what they said they said they would do.. 5 different times they said they would call. I had to always call and was always put on hold before some one would answer. I had to tell them the part they order was at the dealership. Customer service counter was never apologetic. More

Professional service from the initial phone call to the follow-up to for the reminder of an appointment and the email notification. Came away feeling my truck had received the proper care. Highly recomme follow-up to for the reminder of an appointment and the email notification. Came away feeling my truck had received the proper care. Highly recommend More

Atienden muy vien tienen un muy buen service Los atienden como en family good friendly como en family good friendly More

Easy to work with. Warranty was good as well. Would recommend to other people to use there service dept Warranty was good as well. Would recommend to other people to use there service dept More

They work very quickly and ensure things are done correct. Always communicating if delays or any sort of huckups. correct. Always communicating if delays or any sort of huckups. More

Great staff but still haven’t found way to repair my Kicks. Most of electronics only work Occasionally. I like the SV but haven’t got what I paid for! 😞 Nissan’s quality has gone down hill Kicks. Most of electronics only work Occasionally. I like the SV but haven’t got what I paid for! 😞 Nissan’s quality has gone down hill More

This is the worst service dept I have ever used for my vehicle. I dropped my car off for an oil change and when I picked up the car it had paint damage on the rear of the car. After looking at the car the vehicle. I dropped my car off for an oil change and when I picked up the car it had paint damage on the rear of the car. After looking at the car they recommened a shop to get it repaired but I had to cover the $550 cost of repair as they would not repair my car to the condition it was in when they sold it to me or when I droopped it off for an oil change More