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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.7
308 Reviews

308 Reviews of Chevrolet of Walla Walla - Service Center

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January 10, 2020

Only because I like the people behind the desk...Justin and Sarah. If it weren't for those two I would rate 1 star. My cars breaks still squeaky a d I was charged $22.50. Mechanic couldn't hear the knock w More

by mistyhollibaugh
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah & Justin were great, the mechanic not so much
Feb 20, 2020 -

Chevrolet of Walla Walla responded

Hello Misty, I apologize your repair outcome was not satisfactory. Please contact us at your convenience and lets schedule to have the technician drive with you in hopes of duplicating and resolving the squeak issue. We look forward to hearing from you!

January 09, 2020

Service was excellent and staff was very informative and respectful I have always had excellent service whenever I have needed to have any service on my cars More

by csdavis1
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2020 -

Chevrolet of Walla Walla responded

Csdavis1, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla!

January 01, 2020

best service manager! service manager is the best in the business. thanks sara ricks! I have also bought 4 new Chevrolets from misty carrol and will buy all my Chevrolets h More

by DMEICHER-RN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Chevrolet of Walla Walla responded

We so appreciate your loyalty to us for both sales and service. Our Customers are why we are here, your satisfaction and comfort is our first priority!

December 23, 2019

Awesome Service Service Department was awesome, explained issues and timeframes involved. Having Canadian vehicle complicated the situation. Justin is fantastic at as More

by molly_74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Chevrolet of Walla Walla responded

We so appreciate your taking time to review our service department. We will pass along the praise to our staff! Your satisfaction is very important to us.

December 16, 2019

Check engine light Staff was very helpful and serviced my car immediately. They were able to work me in and had the part I needed. My wait time was minimal. More

by JWEIDERT51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
Feb 13, 2020 -

Chevrolet of Walla Walla responded

Thank you for coming to us for your vehicle service. We are so happy that your needs were met. Happy New Year!

December 08, 2019

Quick In & Out The service was great and fast. They have all the info on my car as it was originally sold there and we bought it there so they do all the work it nee More

by RDC600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2020 -

Chevrolet of Walla Walla responded

Thank you for letting us know we were able to meet your needs. Our customers are our focus!

November 28, 2019

Great service, great staff The service department is knowledgeable, friendly, efficient. I really appreciated their help in getting me back on the road. I will definitely be rec More

by sarahricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Whiteaker and Lee
November 28, 2019

Poor, work not done that was prescribed, took three trips to Took three trips to dealer to get all lube components done as specified. Without my personal inspection dealer didn’t know of incomplete/omitted work. More

by tim-maureenjohnson
Recommend Dealer
No
Employees Worked With
Other Employees : Sarah
Feb 13, 2020 -

Chevrolet of Walla Walla responded

We apologize we fell short of your expectations. Thank you for your persistence in sticking with us until we resolved the concerns.

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