Back

Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.7
308 Reviews

308 Reviews of Chevrolet of Walla Walla - Service Center

Sort by
May 29, 2021

I've been coming here for many years, first with my 1999 Pathfinder when it was O'Brien's through today (with my current 2017 Pathfinder. Always top notch service from Sarah and everyone in the Service Dept More

by stvsngltn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah, Alicia, and every staff member deserve 5 stars.
Jun 04, 2021 -

Chevrolet of Walla Walla responded

Stvsngltn, thank you for your kind words and this wonderful review! If you have any further questions, please give us a call. We're always happy to help!

May 12, 2021

Sarah was very accommodating, friendly and knowledgeable. She made sure the service work was done quickly. She will be first contact for any service work in the future. More

by Brent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Rix
Jun 04, 2021 -

Chevrolet of Walla Walla responded

Brent, we're glad you had such a wonderful experience with us!

May 06, 2021

Was able to get an appointment within a week. Service was quick and they solved the problem. They communicated with me about what they found and asked if I wanted them to proceed with fixing it. More

by DASHARICINNAMON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Chevrolet of Walla Walla responded

Hi Dasharicinnamon! We're so happy we were able to help you out! We hope to be of service to you again in the future.

May 06, 2021

Bought my car there and when I take it in for service they treat me like I'm there everyday. They are friendly and the service manager isn't afraid to help a customer. She is very helpful and explains th More

by Gumm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey and Sarah
May 11, 2021 -

Chevrolet of Walla Walla responded

Gumm, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

May 02, 2021

5 star business with 5 star people. Work is always done professional and people are very welcoming. I will always continue to take my vehicles here for service! More

by RICKYELLISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara Ricks
May 07, 2021 -

Chevrolet of Walla Walla responded

Rickyellison, we are glad we could help! We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

April 27, 2021

Replaced air bag no problems no problemsxxxxxxc. Good morning I don’t usually distaff like this ccxx. Xox c bib bgn fav good by hav a nice dau More

by Dracula
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Chevrolet of Walla Walla responded

Dracula, we are glad we could help!

April 23, 2021

Very accommodating, friendly and helpful . They were much faster than estimated. I like the text messaging to let you know your vehicle is ready. Not happy about requiring 25 words for this thing!!! More

by BEHEART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Chevrolet of Walla Walla responded

Beheart, thank you for your kind words and this wonderful review!

April 20, 2021

Happy with the work. Happy with the counter person. Overall satisfied with all the contact I had. My sal a person even held the door for me. 👍 More

by shiftboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sara
May 07, 2021 -

Chevrolet of Walla Walla responded

Hi Shiftboss, thank you for taking the time to leave a review for us at Nissan Of Walla Walla. We're happy we could meet your expectations!

April 16, 2021

Illegally searched my truck and removed items to photograph them. Don’t go here! Stop searching people’s cars, it’s illegal! How dare you violate people’s trust, seriously how can you search people’ More

by derektall01@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah
May 07, 2021 -

Chevrolet of Walla Walla responded

Our manager would really like to speak with you more regarding this matter. Please reach out to us at (509) 529-7000. We look forward to hearing from you.

May 07, 2021 -

derektall01@gmail.com responded

Your manager has my number, they have yet to respond to Chevrolet Corp calls as well! Truck is going into a body shop to have the damage fixed that was caused at your dealership. Could never get a call back about that as well.

April 15, 2021

While Alicia was helpful and friendly, it doesn’t make up for them having our vehicle for three weeks and failed to even begin the work. The first two weeks were spent waiting for parts? Okay, understandable More

by ALLEN20
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Alicia
May 07, 2021 -

Chevrolet of Walla Walla responded

Allen20, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We will use your comments to refine our efforts to ensure this issue does not happen again.

...
24
...