Chevrolet of Walla Walla - Service Center

Scheduled warranty work for 8-27-21 @8:00. Arrived to have worked performed and waited at least10 minutes person at counter leaves and brings back a lady who starts the conversation by saying she will be have worked performed and waited at least10 minutes person at counter leaves and brings back a lady who starts the conversation by saying she will be "perfectly honest" but body language said otherwise that they only had one mechanic and he was out sick. I asked why I never received a call to reschedule and never received a response. Was told I would receive a call to reschedule and that never happened. I called the following Friday and was able to have the work completed. Very poor customer service. More

Was not happy with the price increase. $77 for an oil change is simply too much. And they got my tire pressure all wrong. Ranged from 42 to 45, and should be 35 all around. But my service advisor is gr change is simply too much. And they got my tire pressure all wrong. Ranged from 42 to 45, and should be 35 all around. But my service advisor is great. More

Phone appointment was clear and convenient, young man greeting me was sincere and helpful, I think the kind young man who helped at the service counter was named Justin. He was clear and helpful in the greeting me was sincere and helpful, I think the kind young man who helped at the service counter was named Justin. He was clear and helpful in the middle of a very busy time! Thank you all for being there. More

I've had to pay for repeat work without compensation. With erroneous part installation, requiring return visits, I have had to pay for both visits With erroneous part installation, requiring return visits, I have had to pay for both visits More

Customer service is good, especially the new service manager. She helped me check out and walked me to my van. Thank you for eliminating the third party call service. manager. She helped me check out and walked me to my van. Thank you for eliminating the third party call service. More

Great Service Department ! Everyone is friendly, knowledgeable, and friendly. It’s great to have a trustworthy team working on your vehicle. They are also a AAA repair shop. knowledgeable, and friendly. It’s great to have a trustworthy team working on your vehicle. They are also a AAA repair shop. More

I have had too many problems lately but my experience with this dealership has been very uplifting. They had me out and on the road in a very short time with a very dependable car.feeling. THANK YOU. with this dealership has been very uplifting. They had me out and on the road in a very short time with a very dependable car.feeling. THANK YOU. GORDON R. More

Excellent service every time. Quick to diagnose and no over charge. Even had a nice rental for me to use while I waited for my truck to be fixed. over charge. Even had a nice rental for me to use while I waited for my truck to be fixed. More