Back

Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.7
308 Reviews

308 Reviews of Chevrolet of Walla Walla - Service Center

Sort by
November 30, 2021

Bill was $15 higher than estimate, due to increase in price of oil. Need a better estimate system. More

by perrigin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Perrigin, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

November 30, 2021

Every time I go there a guy by the name of Justin assists me and he is amazing. The amazing customer service that he provides to me is the reason why I continue to get my car serviced there More

by ericasalinas28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

November 27, 2021

The customer service was less than friendly and my tire pressure was set far above the requirement, causing me to have to come back and ask for an adjustment. More

by Nissan.review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 28, 2021 -

Chevrolet of Walla Walla responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager Susana at (509) 524-8900 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 27, 2021

Ordered wrong parts- service was delayed 3 weeks. Very polite staff though. Also quoted $500 to replace the spark plugs which seems a bit high. More

by Ww xterra owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin in service office
Dec 28, 2021 -

Chevrolet of Walla Walla responded

Your satisfaction is truly important to us, so we want to sincerely thank you for choosing Chevrolet Nissan of Walla Walla and we hope to see you again soon!

November 24, 2021

No idea about coupons and no price changes on coupon for doing half the coupons More

by spencersuckow94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Chevrolet of Walla Walla responded

Spencersuckow94, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Dec 10, 2021 -

spencersuckow94 responded

Also measured my tires wrong

November 23, 2021

Price for oil change and cabin filter has gotten outrageous. I would recommend people figure out where your in cabin filter is and change it yourself unless you want to pay close to 100 dollars. More

by NETTIE920
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Chevrolet of Walla Walla responded

We are disappointed to learn of your experience here at Nissan Of Walla Walla, but will take this opportunity to improve our communications.

November 22, 2021

The service was amazing, and the service team was amazing! 10 out of 10 recommend this service team! More

by mckenzie.huxoll
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susanna
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Hi Mckenzie.huxoll, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

November 21, 2021

Was easy to schedule and flexible for our time to get in for an emergency repair job done on our windshield wipers!!👍😳 More

by Leo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Leo, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

November 19, 2021

Service representatve do veryy good job andtayed a little late until job was finished Thank you More

by DAVRUBMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Davrubmil, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! Thanks again for taking the time to leave us this information about your recent visit. Take care!

November 17, 2021

the person that help me all i can say is give him a big raise More

by SCOMBS_9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Hi Scombs_9! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

...
19
...