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Chevrolet of Walla Walla - Service Center

Walla Walla, WA

3.7
308 Reviews

308 Reviews of Chevrolet of Walla Walla - Service Center

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January 04, 2022

Service has been significantly getting worse. Tire pressure sensor was on. Didn’t get any air in tire. Maybe they wanted to be out by 5? I do t know but if that’s the case maybe don’t schedule clients More

by Nelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Chevrolet of Walla Walla responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation. Please call our service manager Susana (509-529-7000) so we may determine how best to regain your confidence back in our dealership.

January 04, 2022

I got a message from onstar that there was something wrong with my car even after I changed the battery last week. I called to get an appointment to have it checked out. They looked at it and checked More

by vicki243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Chevrolet of Walla Walla responded

It's our commitment to ensure quality customer care and professional service to our guests. Our factory trained techs and OEM parts will help keep your vehicle on the road. Please come see us for any future needs. Thank you for choosing Chevrolet of Walla Walla

January 04, 2022

The service department got the part, installed and all good now. However, the part was a bit pricey. More

by LPWALKER43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Chevrolet of Walla Walla responded

We're pleased to know we have been able to help you out! Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Walla Walla and we hope to see you again soon!

January 03, 2022

These guys are very quick and efficient. Service was excellent and the sales team were very nice and polite they made me feel like I was at home. More

by miguel1990saucedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Chevrolet of Walla Walla responded

Thank you for taking the time to do a review, we are so happy to read such a great review about Chevrolet of Walla Walla! We sincerely value your business and look forward to your next visit! Have a great week!

January 03, 2022

Arrived right at closing on a holiday weekend and they still took care of my needs. Thanks to their fantastic customer service I was able to get to work today. Thank you! More

by Starfroggie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Chevrolet of Walla Walla responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Chevrolet of Walla Walla! We sincerely value your business and look forward to your next visit!

December 30, 2021

wheels not growling as ice rmoved from brake rotors. Well pleased as that was the problem.. many thanks and have great New Year More

by DAVRUBMIL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

We're happy we could find and correct the issue. Have a super day

Jan 04, 2022 -

Chevrolet of Walla Walla responded

Hi Davrubmil, we are very happy to have provided you with such a positive experience!

December 30, 2021

great customer service!! Very much appreciated specially to the willingness to drinking back home while my car was getting service. More

by ed72.gonzalez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
December 25, 2021

Great and friendly service! They were able to help find an appointment that worked with my schedule, very appreciative! More

by MARCEADANIELLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Thank you for your 5-star review! We appreciate your kind words and if you have any questions, we are here for you!

December 17, 2021

Very good experience dealing with the service department. Service done on my truck was done well. More

by wallyrasmussen1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Thank you for the 5-star review! We work hard to provide an excellent service experience and we look forward to your next visit!

December 16, 2021

Customer was very helpful and knowledgeable. They are Customer was very helpful and knowledgeable. They are very friendly and treat customers with respect. Thank you for the great service. More

by snoho2251
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Chevrolet of Walla Walla responded

Happy we could provide you with such a positive service experience. Our factory trained service techs are here for all you service needs. Have a great day!

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