Chevrolet of Walla Walla - Service Center

Okay service on this trip, just short servicing. ..staff was efficient, bad coffee In waiting area. ..staff was efficient, bad coffee In waiting area. More

The service department was friendly, helpful and willing to accommodate my busy schedule. They got my vehicle in on time, followed up with a call to discuss the problem and cost to repair and once authorize to accommodate my busy schedule. They got my vehicle in on time, followed up with a call to discuss the problem and cost to repair and once authorized stayed within approved estimate. I’m giving a four-star instead of five-star, only because the one call I feel was not made was the one to confirm my vehicle would not be ready. The service advisor set expectations the parts may be late and the repair would be delayed, but also agreed to call me with a status update on the day the vehicle was expected back. That fid not happen until the vehicle was repaired a day or two later when i was no longer able to pick it up for an extended period of time. Otherwise, this was a good first experience with this dealer. More

The car is still stalling $ 600. 00 later. Ugh. When I pull up to Stop it chugs surges foward and then stalls. Usually after the car has run for about 10 to 15 minutes. 00 later. Ugh. When I pull up to Stop it chugs surges foward and then stalls. Usually after the car has run for about 10 to 15 minutes. More

It's good Dealer, good services and good attention, and good discount on the cars. good discount on the cars. More

I have been taking my car there for 10 years. I have always had great service. Yet this last year you have had high turnover. Pretty much anyone who helped me before is not there. Which is disap I have always had great service. Yet this last year you have had high turnover. Pretty much anyone who helped me before is not there. Which is disappointing. Also the my oil change was close to $90.. when typically is about 50.. . I hope to gain the trust in your new staff. But that will take time More

Prompt intake, quick service with no issue. Purchased vehicle there and have always had good response to my concerns Purchased vehicle there and have always had good response to my concerns More

Service dept found the problem quickly with our Equinox and solved it even though they were super busy and short on staff. We were out of town and really appreciated the help. Then they also fit in our dau and solved it even though they were super busy and short on staff. We were out of town and really appreciated the help. Then they also fit in our daughter’s car for an oil change. More

It seems when I make an appointment and show the service writers can not find the appointment. There needs to be a better system. writers can not find the appointment. There needs to be a better system. More

Worst experience 3 times in a row. Very unorganized, rude, and didn’t do the work that was promised. I have bought a few cars from this dealership. The service department is horrible a Very unorganized, rude, and didn’t do the work that was promised. I have bought a few cars from this dealership. The service department is horrible and that’s putting nicely. I will be taking my business elsewhere. I will also share my experience with all my friends and family. If ask about this dealership I will be very transparent with them. More

I never feel welcomed by the repairs crew at this center. They always look unhappy. Also, this visit was expensive! $145 for an oil and filter change is outrageous! I can go literally anywhere else, get just They always look unhappy. Also, this visit was expensive! $145 for an oil and filter change is outrageous! I can go literally anywhere else, get just as good a service job, have friendlier people help me, and pay a third of that price! Not worth it! Likely will not be coming back! More