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Chevrolet of Walla Walla

Walla Walla, WA

4.3
496 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 496 reviews

December 03, 2021

Great staff overall and the service team went above and beyond for me!! Justin and Susana are amazing, great advisors and very knowledgeable!! More

by kegr97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Whittaker, Susana Gudino
Dec 10, 2021 -

Chevrolet of Walla Walla responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

December 03, 2021

The service department was very nice and helpful. The assistant manager helped me check in for my appointment. She took me to the waiting area so I could wait for my car while it was serviced. I walked More

by vicki243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember her name
Dec 10, 2021 -

Chevrolet of Walla Walla responded

Vicki243, we truly appreciate your honest feedback. We would like to have a better understanding about your experience. Please reach out to our service manager Susana at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

December 01, 2021

They were nice and understanding that I was late for my service checkup. I'm sure they understood because of the low milage on my car More

by saatzer9044
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Was a nice young lady
Dec 10, 2021 -

Chevrolet of Walla Walla responded

Hi Saatzer9044, we are very happy to have provided you with such a positive experience!

November 30, 2021

Was a great experience looking at a new vehicle 👌 they done all they could to get me and my wife close to a payment we could handle. That was awesome got er done thanks for a great time and looking forwar More

by kelly.smart0146
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel saucedo
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Kelly.smart0146, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Walla Walla! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 30, 2021

Bill was $15 higher than estimate, due to increase in price of oil. Need a better estimate system. More

by perrigin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Perrigin, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. We hope to be of service to you again in the future. Best wishes, Nissan Of Walla Walla

November 30, 2021

Every time I go there a guy by the name of Justin assists me and he is amazing. The amazing customer service that he provides to me is the reason why I continue to get my car serviced there More

by ericasalinas28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2021 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! We hope you have a great day!

November 27, 2021

The customer service was less than friendly and my tire pressure was set far above the requirement, causing me to have to come back and ask for an adjustment. More

by Nissan.review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Dec 28, 2021 -

Chevrolet of Walla Walla responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our service manager Susana at (509) 524-8900 to discuss your concerns, as your satisfaction is of utmost importance to us.

November 27, 2021

Ordered wrong parts- service was delayed 3 weeks. Very polite staff though. Also quoted $500 to replace the spark plugs which seems a bit high. More

by Ww xterra owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin in service office
Dec 28, 2021 -

Chevrolet of Walla Walla responded

Your satisfaction is truly important to us, so we want to sincerely thank you for choosing Chevrolet Nissan of Walla Walla and we hope to see you again soon!

November 26, 2021

Drove 2.5 hours to purchase my new vehicle from Nissan/Chevrolet Walla Walla. Our salesman Daniel was very helpful and knowledgeable in assisting us with finding our new Nissan Rogue. The rest of t More

by medictru
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
Dec 02, 2021 -

Chevrolet of Walla Walla responded

Hi Medictru, thank you so much for your positive comments about Nissan Of Walla Walla! Please don't hesitate to reach out to us if there's anything more we can do!

November 24, 2021

No idea about coupons and no price changes on coupon for doing half the coupons More

by spencersuckow94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2021 -

Chevrolet of Walla Walla responded

Spencersuckow94, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thanks again for taking the time to leave us this information about your recent visit. Take care!

Dec 10, 2021 -

spencersuckow94 responded

Also measured my tires wrong

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