Chevrolet of Walla Walla

Wouldn’t make a deal, didn’t fill up the truck with fuel to level they said. Didn’t fill up def tank like they said they would. Reverse light out. Salesman was not personable. to level they said. Didn’t fill up def tank like they said they would. Reverse light out. Salesman was not personable. More

Friendly staff, vertebr very knowledgeable and attentive overall good service from the beginning to the end overall good service from the beginning to the end More

There is nothing wrong with the dealership. It's having to wait 2 hours for them to get done while others leave in 40 minutes to wait 2 hours for them to get done while others leave in 40 minutes More

Justin Whiteaker in service was Knowledgeable, Helpful, Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. B Accommodating, and extremely professional. Sometimes back he left the dealership. At that time I quit using the facility for even a simple service. Because of trust issues.. I have purchased many vehicles there through the years. Integrity, superior quality and exceptional service is obviously Justin's way to success, and the reason I have started to do business again with the organization. More

I always have to call and see if my truck is ready to pick up. My ignition key gets stuck in the ignition. I had to go on line and find out why. They did give me a rental. But I’ll get told all different pick up. My ignition key gets stuck in the ignition. I had to go on line and find out why. They did give me a rental. But I’ll get told all different things from everyone More

Made my appointment online and added information in the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was the remarks, upon arrival I was told that often the system doesn't display the inputted information. I had to start from scratch explaining why I was there for service. More

The staff are punctual, knowledgeable, courteous, helpful, willing to go the extra mile, and dedicated to top performance! helpful, willing to go the extra mile, and dedicated to top performance! More

Didn’t replace DEF for diesel truck with oil change and then could not figure out how to get cap off. Spilled DEF on truck, hope it doesn’t ruin paint. Lots of other work done of which I don’t trust was then could not figure out how to get cap off. Spilled DEF on truck, hope it doesn’t ruin paint. Lots of other work done of which I don’t trust was actually done. More

Always trying to sell extra parts and services that aren’t needed. Had to do an oil change on a vehicle that I had just bought a month prior, and told me I needed other services done on my vehicle soon aren’t needed. Had to do an oil change on a vehicle that I had just bought a month prior, and told me I needed other services done on my vehicle sooner than later (again a vehicle I bought HERE a month before). Check engine light was on and when I called to see if they had checked the code for it the technician didn’t even note that the check engine light was on in their system. Very disappointed and dissatisfied. I feel as a young women I have to know things about vehicles to not have to be over charged for work that isn't necessary to be done. Tried to charge me $150 to tell me a code for the check engine light - when I know they just plug a handheld machine in the vehicle to check the code. When I bought the vehicle in the first place from this dealership I asked if all services had been done and then recently when I came in I was told that they only do “safety” things and she couldn’t even describe to me what they were. More

The team was so great to work with! Jose went above and beyond, a true customer service oriented business. beyond, a true customer service oriented business. More