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Chevrolet of Walla Walla

Walla Walla, WA

4.3
496 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 496 reviews

October 05, 2022

Poor customer service. Never did what they said they said they would do.. 5 different times they said they would call. I had to always call and was always put on hold befor More

by JATUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2022 -

Chevrolet of Walla Walla responded

JATUCKER, on behalf of the team here at Chevrolet of Walla Walla, we would like to offer our apologies. Our service department has always been known to provide the utmost in customer satisfaction and we feel discouraged to hear that you are unsatisfied with your experience. If you could message us your name and best phone number, we'll get in touch right away! Thank you.

October 03, 2022

Professional service from the initial phone call to the follow-up to for the reminder of an appointment and the email notification. Came away feeling my truck had received the proper care. Highly recomme More

by JOHN@PATTERSONCELLARS.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2022 -

Chevrolet of Walla Walla responded

Thank you for your amazing recommendation, John! We do our very best to provide our customers with an enjoyable experience here at Chevrolet of Walla Walla. To hear that we were able to achieve that with you brings us great joy. We appreciate you taking the time to share how your visit went. Thank you again, we look forward to working with you in the future!

October 01, 2022

Atienden muy vien tienen un muy buen service Los atienden como en family good friendly More

by DENIS.PULIDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Turnkey Marketing
Oct 05, 2022 -

Chevrolet of Walla Walla responded

Gracias por esta recomendación, DENIS.PULIDO! ¡Estamos muy emocionados de saber que disfruto su experiencia con nosotros! Nuestro equipo se esfuerza por brindar el mejor servicio al cliente posible y nos complace saber que lo logramos con usted. Por favor, visítenos para cualquiera de sus futuras necesidades de automóvil. ¡Nos encantaría verla de nuevo!

September 29, 2022

Easy to work with. Warranty was good as well. Would recommend to other people to use there service dept More

by pny365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2022 -

Chevrolet of Walla Walla responded

Thank you so much for the amazing recommendation pny365! Our team is encouraged and motivated to continue working hard in order to provide our customers with the utmost care. Please do not hesitate to reach out should you be in need of future automotive assistance. Until next time, safe travels!

September 27, 2022

Dealer did not have vehicle when it was suppose to arrive and has been unwilling to work with me on undoing the purchase. Sales staff has been untruthful. One sales manager said that he would talk with the More

by ddecoria
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Thank you for your feedback ddecoria, our top priority is always customer satisfaction, and not being able to achieve that with you is unacceptable. We always aim to provide world-class service by offering a car-buying experience that’s easy and straightforward for our customers. Please know that we will be sharing your feedback with our team. Thank you again and we are dedicated to improving your experience!

September 24, 2022

They work very quickly and ensure things are done correct. Always communicating if delays or any sort of huckups. More

by roper.love14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Hegel
Sep 27, 2022 -

Chevrolet of Walla Walla responded

Hi roper.love14! Thank you for the outstanding five-star review, we appreciate you for sharing such kind words! Our staff is passionate about providing top-notch customer care for our guests and are happy to see that passion is shining through! We look forward to being of service to you for any future automotive assistance you may need. Take care!

September 23, 2022

Great staff but still haven’t found way to repair my Kicks. Most of electronics only work Occasionally. I like the SV but haven’t got what I paid for! 😞 Nissan’s quality has gone down hill More

by emailit1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jonathan in Sales helped me a lot
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Emailit1, we regret to hear that you had a negative experience with us but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out our service manager Susana at (509) 529-7000 at your earliest convenience and we will do our best to resolve this with you.

September 22, 2022

This is the worst service dept I have ever used for my vehicle. I dropped my car off for an oil change and when I picked up the car it had paint damage on the rear of the car. After looking at the car the More

by waddlejim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2022 -

Chevrolet of Walla Walla responded

Waddlejim, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like to work towards a resolution, so if you are willing, please reach out to us at (509) 529-7000 to discuss this further.

September 19, 2022

Staffs are very helpful, they will do what is best for customers..and they all work profesional at the same time with kindness. More

by jhane12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Miguel and the manager, Turnkey Marketing
Sep 21, 2022 -

Chevrolet of Walla Walla responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 17, 2022

Way too expensive for repairs and they pile on work not necessary. You go in with an engine light on stand by for a $2,000.00 repair. Mine had CAM sensor replacement. After parts, a 30 minutes of labor More

by Cat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Katya G Ru
Sep 20, 2022 -

Chevrolet of Walla Walla responded

We are disappointed to learn of your experience here at Nissan of Walla Walla but will take this opportunity to improve. We would like to work towards a resolution, so if you are willing, please reach out to our service manager Susana at (509) 529-7000 to discuss this further.

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