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Chevrolet of Walla Walla

Walla Walla, WA

4.3
496 Reviews
Washington drivers return to Chevrolet of Walla Walla time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Chevrolet of Walla Walla team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Chevrolet of Walla Walla finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Chevrolet of Walla Walla team is ready to help! Here in our Walla Walla showroom, not far from Burbank and Dayton WA, we're ready to assist you. We can answer any questions about Chevrolet options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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1395 Dalles Military Rd

Walla Walla, WA

99362

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Showing 496 reviews

October 19, 2022

I’ve only dealt with the service dept. I have always been happy with their work. More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katya Gudino
Oct 21, 2022 -

Chevrolet of Walla Walla responded

Thank you, Mike! We want nothing but the best for our customers and we're so happy you had such a great service experience with us! All of us here at Chevrolet of Walla Walla, thank you for the kind review, and please don’t hesitate to reach out, we are here to help!

October 19, 2022

Staff was very Courteous and kind financing was very professional quick and easy, with the best interest rates. More

by literal_s_bar_k
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Chevrolet of Walla Walla responded

literal_s_bar_k. thanks! We appreciate your honest review. Please contact us with any questions and thanks again.

October 18, 2022

Service was great very friendly, got my rig done in a timely manner .most definitely going back! More

by Hegeljustin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 21, 2022 -

Chevrolet of Walla Walla responded

Hegeljustin, thank you for choosing Chevrolet of Walla Walla to service your vehicle! We appreciate your business and look forward to your next visit. Please let us know if there is anything else we can assist you with. Safe travels!

October 16, 2022

It doesn’t seem like the service manager is motivated to fix my 2020 Silverado. The factory GPS does not work and it hadn’t in four months. She even stated she’s having trouble with hers. A $65,000 truck. I More

by shiftboss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service tech was awesome. , Turnkey Marketing
Oct 19, 2022 -

Chevrolet of Walla Walla responded

Hello shiftboss, we care for our customers and are disappointed your experience has made you feel differently. We want to be sure your concerns about your 2020 Chevrolet Silverado are properly addressed. Please message us your contact info at your earliest convenience. We would sincerely appreciate the opportunity to address this situation as soon as possible. Thank you and we look forward to speaking with you soon.

October 14, 2022

The vehicle was in the shop for 3 weeks. I received a call explaining the technician broke an additional part trying to make repairs at the 2 week mark. I received another call 2-3 days befo More

by MSmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service department
Oct 18, 2022 -

Chevrolet of Walla Walla responded

Your feedback is greatly appreciated and it’s never our intention to waste your time, MSmith. Our service department has always been known to provide the utmost in customer satisfaction and we feel discouraged to hear that you are unsatisfied with your experience. Please give us a call at your earliest convenience so that we can discuss your experience and work towards a resolution. Thank you again and we look forward to hearing back from you.

Oct 30, 2022 -

MSmith responded

Who should I ask to speak to when I call?

Oct 31, 2022 -

Chevrolet of Walla Walla responded

Hello MSmith. Please reach out to our service manager Susana at (509) 529-7000. Thank you.

October 13, 2022

Online buyer so didn’t encounter dealership besides the salesperson. Met my expectations. All questions were answered. More

by Rcwiley48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
Oct 14, 2022 -

Chevrolet of Walla Walla responded

Hi Rcwiley48, we’re really happy to hear about your positive experience with us! This makes Chevrolet of Walla Walla stand out from the rest because your feedback reflects on our team. Our staff appreciates the review and looks forward to assisting you in the future!

October 12, 2022

I went in to have them stop the ticking sound my car was making, and the 3 things that showed up on my display. They charged me $205 & told me I needed a new battery. 💔🤑🤑🤑🤮🤬🤬🤬 More

by Mnorby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Justin Henning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2022 -

Chevrolet of Walla Walla responded

Hello Mnorby, thank you for your review. We are discouraged to hear how you felt during your visit with us. Please know that we will be sharing your feedback with our team. Should you wish to discuss this any further, feel free to give us a call. Thank you again and have a great day.

October 11, 2022

They are rude, they don't review findings or recommendations for care with you, and their printer isn't always working for you to get paperwork. More

by young4ever3500
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
These are not any people that assisted in checking me in or out of the service department.
Oct 19, 2022 -

Chevrolet of Walla Walla responded

Hi Young4ever3500, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our service manager Susana would really like to speak with you more regarding this matter. Please reach out to her at (509) 529-7000. We look forward to hearing from you.

October 07, 2022

Awesome fast frielndy big help they handled financing quick and simple got a good rate More

by secretlyasuperhero
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Henning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose, Turnkey Marketing
Oct 08, 2022 -

Chevrolet of Walla Walla responded

Thank you, secretlyasuperhero! It’s great to hear that you had a memorable car-buying experience with us! Rest assured, we will take your comments for further encouragement within the Chevrolet of Walla Walla team. We hope you never hesitate to reach out should you be in need of future automotive assistance, our team would love to be of service! Have a wonderful day!

October 06, 2022

Jose and the finance lady (I am so sorry I forgot her name!) did everything possible to make sure I got my dream car! I’m sure it wasn’t easy but I’m super happy. My toddler had a hard time waiting but e More

by Combs783
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Oct 08, 2022 -

Chevrolet of Walla Walla responded

Hi Combs783! It was an absolute pleasure serving you and your family. We really appreciate you taking the time to share your feedback and being so open with us. We’re glad you felt comfortable coming to us when trading in your car. On behalf of your friends here at Chevrolet of Walla Walla, we hope you enjoy your new dream Jeep!

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