Chevrolet of Walla Walla

The provided stars are for the oil change. The Service Dept presumably completed it as requested and as was due for my vehicle. If you’re willing to pay a premium for dealer-provided oil chang The Service Dept presumably completed it as requested and as was due for my vehicle. If you’re willing to pay a premium for dealer-provided oil change, this dealer seems to fit the bill. However, BE SURE you’re up on your vehicle’s service records and manufacturer-recommended service schedule. At pick-up, I was greeted with a 7-page document listing multiple “immediate attention” action items from brake line bleeding to rear differential and transmission services. With the exception of one item, the reasons for said recommendations were either generic/canned verbiage, or “speak to service specialist”… no actual explanation of why my vehicle in particular needed to have the service completed, nor reference to the manufacturer’s recommended service schedules, nor disclaimer stating the dealer has no record of services rendered on my vehicle thus far. The service associate at checkout provided no additional context. It was essentially a 7-page document telling me the dealer urgently recommends completing over $5K worth of work. I’m fairly up on the condition of my vehicles as well as when major services are due, so I was naturally surprised to receive such a lengthy list. Upon later review of my existing service records and manufacturer’s recommended service schedule, I found that not only had my vehicle already recently received the majority of services recommended, some weren’t even on the schedule to take play for another 25K miles. Needless to say, I don’t trust this dealer’s service department, and therefore can’t recommend them outside of an oil change. Seems to me they’re relying a bit too heavily on poorly implemented automated service department software or pushing a bit too hard to increase sales. More

Great salesperson and financial sales manager. No pressure, and all my questions were answered. I felt I was given a good deal. No pressure, and all my questions were answered. I felt I was given a good deal. More

Is a good store and the service is good and the workers are always helpful are always helpful More

I love that I can get my car in and get it fixed on my warranty. I just know that I have to know what my warranty is and what my deductible is so I’m not getting charged double my deductible! Had I not sa warranty. I just know that I have to know what my warranty is and what my deductible is so I’m not getting charged double my deductible! Had I not said anything at this last time I have my car and I would’ve been charged double my deductible. So it’s good to know what your deductible is and everything else More

Great sales staff traveled a long ways to get this truck. Great customer service. Thanks Great customer service. Thanks More

Extremely disappointed with the service. I paid nearly $600 for a simple oil change , and fuel filter change. This is absurd. I won't be back. I paid nearly $600 for a simple oil change , and fuel filter change. This is absurd. I won't be back. More

Poor communication with the customer. No returned calls when they say they will. Complete poor customer service. No returned calls when they say they will. Complete poor customer service. More

Great service, was in and out with my new Altima within a half hour! Would recommend this place! half hour! Would recommend this place! More

Super friendly and knowledgeable staff, answered all my questions. Didn’t feel pressured when looking at vehicles. questions. Didn’t feel pressured when looking at vehicles. More

The people there there are very friendly and helpful and do there best and getting the problem fixed do there best and getting the problem fixed More