Chevrolet of Smithtown

Do Not Purchase a Pre-Owned Car From Smithtown Chevrolet Let me preface this review by informing you that I've never left a review for any business. However, I just can't let a business treat customers in a Let me preface this review by informing you that I've never left a review for any business. However, I just can't let a business treat customers in an unethical manner without warning others.... Purchase a pre-owned 2015 Tahoe for my daughter from this dealership. Upon bringing the car home, we started to noticed oil spots in our driveway and a rough ride. Made an appointment with dealer to address, but I was curious as to the location of the oil leak. I discovered that there was oil on the bottom of the shocks and splash pan under the car. The dealer indicated that the transmission and engine oil lines needed to be replaced, which they did. They indicated that the rough ride is because the vehicle has 22 inch wheels and that if I wanted a smoother ride, I can have the wheels changed. After taking the car on an extended 1000 mile road trip, we determined that the car was unsafe to drive. We brought it to our regular mechanic to investigate and he said the oil you were seeing was coming from the shocks. The shocks failed and locked in the extended position. He recommended bringing it back to the dealer complaining, which we did. Dealer confirms that the front struts need to be replaced, but it will cost $1969.39. I went ahead with the repair and was promised that the used car manager, Tom would call me to work something out. However, despite repeated calls to him, he refuses to call back. Bottom line is please do yourself a favor. If you are going to spend your hard earned money at a dealership, there are a lot of options out there. Don't buy a used vehicle from this dealer. Thank you for reading my review. Joe De Giorgio More

Routine maintenance: first since buying the car Friendly personnel and fast service from check-in to check-out. Clean waiting area. Would do business with again. I have nothing more to add. Friendly personnel and fast service from check-in to check-out. Clean waiting area. Would do business with again. I have nothing more to add. More

Salesman review. Ronnie was extremely cooperative and attentive. Ronnie called me to come in and changed our minds about. A Traverse. Then he took the time to address Ronnie was extremely cooperative and attentive. Ronnie called me to come in and changed our minds about. A Traverse. Then he took the time to address all of our concerns and did not rush us. More

Problem solved Brought my 2019 equinox in was having a problem with the radio not turning off when I shut the car off and got out of the car. I called Angela told h Brought my 2019 equinox in was having a problem with the radio not turning off when I shut the car off and got out of the car. I called Angela told her about my problem she told me to bring it right in. Brought the car in and within a few hours she called me and stated the problem was fixed and I could come in to pick it up More

A well oiled machine! From my purchases from Nancy Buckley, the best car salesperson ever, to wonderful sensitive car service, handled by Angela Sanacore, this dealership r From my purchases from Nancy Buckley, the best car salesperson ever, to wonderful sensitive car service, handled by Angela Sanacore, this dealership rocks. As long as these individuals are there, I will continue to purchase my cars there. Further, I have had excellent service from Greg Zito as well. More

Excellent Transaction Leased a 2019 Silverado - an exceptional experience all around. Treated professionally and courteously throughout the transaction. All aspects were Leased a 2019 Silverado - an exceptional experience all around. Treated professionally and courteously throughout the transaction. All aspects were timely completed. I would highly recommend the dealership to all. More

Purchase 0f 2019 Traverse Larry Topper is an exceptional salesperson. He is very professional, knew the vehicle, was very honest and upfront, and kept in touch with me daily du Larry Topper is an exceptional salesperson. He is very professional, knew the vehicle, was very honest and upfront, and kept in touch with me daily during the whole process. The dealership itself was very clean and I felt like I was a valued customer. More

Fair dealer Dealer was very helpful. Everyone was friendly and no bull. Pricing was all included and no extra dealer fees. They gave me a good ACV for my used Cor Dealer was very helpful. Everyone was friendly and no bull. Pricing was all included and no extra dealer fees. They gave me a good ACV for my used Corvette, so I was able to drive off in a New Camero. No pressure to buy and my salesman Mitch was very knowledgeable about High Performance Cars. I would recommend them if shopping for a new Chevy. More

Purchase of my 2019 equinox Sean Murphy is a great salesman this is my 4th vehicle I have bought from Sean. I tell all my family and friends if your gonna buy a Chevy go see Sean Sean Murphy is a great salesman this is my 4th vehicle I have bought from Sean. I tell all my family and friends if your gonna buy a Chevy go see Sean at Smithtown Chevy More

Worst Dealership EVER These guys give the typical "sleazy dealerships" a bad name. I don't know enough negative superlatives to describe this place. Their sales managers These guys give the typical "sleazy dealerships" a bad name. I don't know enough negative superlatives to describe this place. Their sales managers are obnoxious, high-pressure types. Especially the "big" one. What an idiot. He reminds me of that stereotypical large stupid brute who bullied all the kids in school. Well... he found himself a job. He's still a brute. Still belligerent, but instead of your lunch money, he wants all your money now. He tried to "make me" lease a car for $10K more than I wound up getting it for at Chevrolet 112, which I HIGHLY recommend. I mistakenly put down a REFUNDABLE deposit on a truck with them and it was incredibly difficult to get back. Luckily, I put it on American Express and they helped recover my money. They promised it would be a REFUNDABLE deposit. It was just to hold the car. I wanted to see Ford before I bought a Chevy. I wound up buying a Chevy, but I will NEVER buy from Smithtown Chevrolet. I've told everyone I know to stay away and now I'm telling you. For your own good... save yourself the heartache... AVOID THIS PLACE AT ALL COSTS! More