Chevrolet of Smithtown
St. James, NY
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Ronnie is a solid guy and this is a solid store. If you’re in the car business and need a lease, they may give you a no nonsense breakdown and a really competitive deal. I got a Chevy Silverado for a m you’re in the car business and need a lease, they may give you a no nonsense breakdown and a really competitive deal. I got a Chevy Silverado for a monthly lease payment that’s too good to be true, with incentives of course , but it’s a better truck and overall deal than any Ram 1500 out there considering you get a better term and more mileage. Chrysler had a tough time applying my own incentives while Smithtown Chevy had no issues. They even offered a bed cover for $300 and to fix a small ding on the front that we barely noticed!! This is industry leading service in my opinion!! I haven’t even found an eBay bed cover for $300! If only I could afford it right now haha 😂 thank you Smithtown! More
This review is for Ronnie, a salesman at Smithtown Chevrolet. He is not a salesman—he’s a human being who’s willing to work tirelessly for you and provided the best initial experience I’ve ever had at Chevrolet. He is not a salesman—he’s a human being who’s willing to work tirelessly for you and provided the best initial experience I’ve ever had at a dealership. I still haven’t bought my car but I really do commend Ronnie on his excellence in helping us thus far. Will post more if I end up purchasing. More
Terrible service. Tried calling leading department 3 days in a row to no avail. wanted to turn in my lease. Finally asked for manager and they told me to bring it in at 2. Brought in and they told me days in a row to no avail. wanted to turn in my lease. Finally asked for manager and they told me to bring it in at 2. Brought in and they told me fill out this envelope and put keys in. It asked for the year,color and model and odometer reading. No body even checked it and to leave it and take my plates. I explained I have never leased before and wanted something saying every thing was ok. Thry said they don’t do that. Gm will check it out. Very nasty Didn’t care about me. Or the car. More
Only do business her if you want to be taken for a ride This Chevy dealership is the worst in so many ways.They lie to your face at the finance office and so do the salespeople.The service department here i This Chevy dealership is the worst in so many ways.They lie to your face at the finance office and so do the salespeople.The service department here is the worst on the plant.DO NOT bring your vehicle here or they will totally screw it up on you.Upper management suck too and avoid Bill who is a manager at the podium.He is a nasty SOB. More
Wasted my time Called about a pre-owned car - was told to come to the dealership. Once I arrived I reviewed the car quickly at sat with the salesperson. Once t Called about a pre-owned car - was told to come to the dealership. Once I arrived I reviewed the car quickly at sat with the salesperson. Once they secured my information, I was then told the car was NOT available...… Why would I be told to come to the dealership, then check over the car, give the salesperson my information AND THEN told it wasn't available. Seems VERY SHADY ! More
If there were a way to leave zero I would. The service department is absolutely awful. I have had my Tahoe in there several times. The last time they told me they would give me a loaner and sent me to her department is absolutely awful. I have had my Tahoe in there several times. The last time they told me they would give me a loaner and sent me to hertz. I had to run my credit card to get the car and they never paid the bill so I got stuck with it. Two months of phone calls and no resolution. Three weeks of no response. More
Chevy Camaro review!:) Hello Chevy of Smithtown, Just wanted to Say Thank you, as I am very Happy with purchasing my 2014 Chevy C Hello Chevy of Smithtown, Just wanted to Say Thank you, as I am very Happy with purchasing my 2014 Chevy Camaro from you people! The Car runs well and still looks Great! Also your Salesman Sean Murphy was very helpful in helping me choose a good car for my budget as well. I went to Chevy 112, and was not happy with the Staff, and deal they tried to sell me. I will Highly recommend you to my friends and anyone who wants to buy a Chevrolet! Other than that I am very Happy with The Camaro and the honesty you set forth! Thanks again John Trefilio More
2013 corvette convertIble WAS SENT TO SMITHTOWN CHEVY BY GENERAL MOTORS FOR REPAIR OF MY CONVERTIBLE TOP. SMITHTOWN HAD MY VEHICLE FOR OVER 8 WEEKS THEY WERE UNABLE TO REPAIR R WAS SENT TO SMITHTOWN CHEVY BY GENERAL MOTORS FOR REPAIR OF MY CONVERTIBLE TOP. SMITHTOWN HAD MY VEHICLE FOR OVER 8 WEEKS THEY WERE UNABLE TO REPAIR ROOF. THEY HAD TO HAVE AN ENGINEER FROM GENERAL MOTORS TO COME TO FIX IT. THROUGHOUT THE WHOLE PROCESS THERE WAS NO COMMUNICATION FROM SMITHTOWN NOR DID THEY RETURN PHONE CALLS. I ACTUALLY HAD TO HAVE AN ATTORNEY GET INVOLVED TO GET MY VEHICLE FIXED AND RETURNED. MY VEHICLE WAS DAMAGED DURING THE 8 WEEKS AT THE FACILITY WHICH THEY REPAIRED. UPON RETURN THE INSIDE OF THE VEHICLE WAS FILTHY WITH GREASE, IN WHICH I INITIATED A CLAIM IN SMALL CLAIMS COURT AND SETTLED WITH THEM PRIOR TO HEARING. I WOULD NEVER DO BUSINESS WITH THIS ESTABLISHMENT OR RECOMMEND THEM TO ANYONE I KNOW. JUST EXTREMELY INCONSIDERATE AND UNPROFESSIONAL TO SAY THE LEAST. More
Most Painful Service Experiences I have tried to use this service department several times and my wife always asks me why I put myself through the torture every time. The check out pr I have tried to use this service department several times and my wife always asks me why I put myself through the torture every time. The check out process can take up to 45 minutes after you see your car is done and waiting for you outside. The last time I thought I did the right think by making an appointment 2 weeks in advance and dropped my car off. They called at 10 am to confirm they had it and the service I wanted. I called at 2 and it still wasn’t done so I stopped in around 4:30 and it was still in the same spot I left it in that morning. They actually told me the appointment doesn’t matter if you leave the dealership, I should have waiting! I decided to give Chevy 112 a shot and what a completely different experience, they know how to run a service center over there. More
Pleasant experience Always had a pleasant experience when i come for service , parts , or sales ...Everyone seems to be friendly and helpful with the task at hand . Always had a pleasant experience when i come for service , parts , or sales ...Everyone seems to be friendly and helpful with the task at hand . More