Chevrolet of Smithtown

I love my Suburban best experience ever i was in and out quickly Rich DeMott & Andrew Giaconteri were amazing I love my Suburban!!!! Andrew showed me every option in t best experience ever i was in and out quickly Rich DeMott & Andrew Giaconteri were amazing I love my Suburban!!!! Andrew showed me every option in the Suburban Best Day ever More

Lessee's remorse As soon as you sign on the dotted line you become useless to these guys. A few days and only 65 miles into the lease I'm already having problems with As soon as you sign on the dotted line you become useless to these guys. A few days and only 65 miles into the lease I'm already having problems with the car. Now they act indifferent. Did they forget about the all important concept of word of mouth? More

Always a good experience While we lease a 2014 Impala from another dealer, we've always brought it to Smithtown Chevy for oil changes, inspections and a recall, making the app While we lease a 2014 Impala from another dealer, we've always brought it to Smithtown Chevy for oil changes, inspections and a recall, making the appointments on their website (most recent date of service was 9-9-2016) because it's closer and convenient. We've never even had 1 problem with them, everyone in the service department is nice, friendly and helpful, and the work is done within a very reasonable time, even if we wait there for it to be done. They always answer the phone when we call. More

Ripped off with lease and trade in My story begins with a dilemma I occurred when moving to a new home. I had purchased a Nissan Armada and loved the truck. The problem was that the gas My story begins with a dilemma I occurred when moving to a new home. I had purchased a Nissan Armada and loved the truck. The problem was that the gas mileage was killing me as I moved an additional 40 miles away from work. I looked up the equinox and saw it was decent on mileage. I need a truck as I carry a load of equipment every day. I explained this to the salesmen and spoke of my urgency to save gas mileage. Here's where the problem begins: The Armada a mint condition truck was evaluated by Auto trader and other web based evaluation companies at $14,000. I thought by all the communication I had with the sales men they were offering me $12,000 I thought ok saves me the hassle of selling on my own. As the process progressed I also stated that I had money to put down to differ the upside down 4,000 I was on the Armada. Great lets do a deal... Now the equinox I wanted to purchase has a MSRP of $29,000. When I came back the next day thinking the deal was going be reasonable it certainly wasn't!!! first: The 12,000 dollar value for the Armada went down to $5,000 The Two thousand dollar down payment went from 2, to 5, to 7,000 in order for me to even be close to my number of High 300's a month. Bottom line I was foolish, I trusted that these people were doing the best they could for me and I signed the lease at $512/ month 48 months 15 thousand miles What was I thinking??? I needed a better gas mileage truck, they new it and I felt extremely rushed and pressured to do the deal. I excepted that I was scammed and went on with my business, It was a friend of mine that went into my glove compartment and saw the details of the deal that showed me how bad it really was. Think about this: A lease for a $28,879 car, $7000 down and absorbing a whopping $8,000 on my trade. Problem is the trade numbers are not listed on the paperwork!! Knowing now how foolish I was and how much I was taken for I went to the dealership. Know body wanted anything to do with me!! I would ask for the manager they threw me to a salesmen the managers busy, can I speak to someone in finance? sure The finance lady ( DONT KNOW HER NAME) was so unhelpful stating "im sorry sir but you did sign the deal" $512/ month is just a totally ridiculous number and with all the money I put down???? All that money went into several peoples pockets and the employees that benefitted are certainly very happy I came in the door and needed that truck. More

Deposit on a car It was my mistake that I didnt know it takes a little while to get my deposit back... They didn't do anything wrong. Thank you It was my mistake that I didnt know it takes a little while to get my deposit back... They didn't do anything wrong. Thank you More

Don't roll the dice with Chevrolet of Smithtown. Update 5/20/2016 (Updated review from 1 star to 3 stars) We were contacted by Chevy of Smithtown and reached a solution that was acceptable to both Update 5/20/2016 (Updated review from 1 star to 3 stars) We were contacted by Chevy of Smithtown and reached a solution that was acceptable to both parties. However frustrating and lengthy the process, I'm glad that the matter was finally resolved. Previous review: After our last service appointment, I will never trust Chevrolet of Smithtown with my car again and I warn you to do the same. I have been going to Chevrolet of Smithtown for routine maintenance for my Wife's brand new Chevrolet Spark for over a year without any incident. But during my last service appointment they damaged my car and it has been a nightmare dealing with customer service and now I’m left with a sizable repair bill. My Wife's Chevrolet Spark was recalled for a possible dangerous transmission malfunction. We brought it to Chevrolet of Smithtown for repair and over the month it waited around in the shop, a small chip in the windshield developed a large crack. After numerous efforts to resolve this matter directly, Chevrolet of Smithtown refuses to accept any responsibility for the damage. We dealt directly with Marianne Fasano and GM corporate and I have never been so frustrated or felt so helpless dealing with "customer support". After a week of phone calls my last and only option left was to go to small claims court, forcing me to waste even more time and present my case in front of a judge. I don’t know about you, but night court isn’t my idea of fun. I warn you, if you enjoy not wasting your free time and not having your car damaged, do not risk going to Chevrolet of Smithtown for service. More

Friendly, Fast and Customer Oriented go see Danny Chen I had a great experience purchasing my new Suburban from Chevrolet of Smithtown. Danny Chen, salesman, went above and beyond to make the sale happen. I had a great experience purchasing my new Suburban from Chevrolet of Smithtown. Danny Chen, salesman, went above and beyond to make the sale happen. Danny worked with me and got me into a very nicely equipped vehicle with many more options than I thought I could fit into my budget. He also made sure I received very fair value for the two vehicles I was trading in. I would certainly recommend Danny and Chevrolet of Smithtown. I felt like I honestly received the best deal possible. For those of you considering a 2016 Suburban, it is an extremely nice ride and gets incredible gas mileage for its size! Great vehicle! More

Fantastic Sales Team As a management employee in the Automotive field I am aware of how important it is to provide exceptional customer service and Chevrolet of Smithtown As a management employee in the Automotive field I am aware of how important it is to provide exceptional customer service and Chevrolet of Smithtown did a fantastic job in providing an exceptional experience that made the drive of 45 miles one way to the dealership from my home worth the travel. With 3 other dealers within 10 miles of my home, I would not hesitate to make the 45 mile trip again when purchasing my next vehicle. Salesman Danny Chang was on point from start to finish of the transaction and Managers Joe and Ray were pleasant and professional to deal with. Great Team. More

Great experience Buying a Vehicle from this dealership was easy and pleasant. No hidden agendas, they just want to sell a vehicle at a fair price. having once worked i Buying a Vehicle from this dealership was easy and pleasant. No hidden agendas, they just want to sell a vehicle at a fair price. having once worked in this business i knew what to avoid. If you had a bad experience elsewhere give these folks a try. You will be pleasantly surprised. More

Made me feel like family My dream was to own a camaro I delt with Chevy in riverhead and 112 I felt like what I wanted didn't matter I was just another check and they made me My dream was to own a camaro I delt with Chevy in riverhead and 112 I felt like what I wanted didn't matter I was just another check and they made me feel like no matter what they just wanted more money anyways I was giving up until I checked my gmail Tammy Gordey emailed me for years ever since I expressed my interest to say hello and check up on me so I said what's one more no going to hurt I went to smithtown Tammy was off I delt with Sean Murphy and let me tell you from the handshake I knew he guinuley cared so I told him flat out how much I wanted to put down what I wanted and my credit I didn't have any so I'm establishing should I sit down or just leave he made me feel like family and needless to say ginger in finance and Sean worked it so I drove off with my brand new 0 miles 2015 2lt coupe fully loaded just what I wanted I cried and still think I'm dreaming I'm only 24 and I have my dream car they are the best and I already recommended them to family and friends from now on all my future car sales will be done at Chevy in smithtown More