Chevrolet of Smithtown
St. James, NY
Filter Reviews by Keyword
By Type
Showing 166 reviews
This review is soley in reference to my dealings with finance department and the insane experience i had to get my money back for a cancelation of a extended warranty..to get right into my story I had pu finance department and the insane experience i had to get my money back for a cancelation of a extended warranty..to get right into my story I had purchased a extended warranty for my new car at time of signing paperwork with finance department and after sleeping on it I immediately (next day)change my mind and cancel warranty..well it is 6 months today and I finally got MOST of my money back..throughout the 6 months there were countless of phonecalls/emails to finance dept and constantly obstacles why it took 6 months to get a refund..on topog waiting 6.months i was told that I wasn't able to get my taxes back because I not them had to fight with ny state to get it back..on top of all that dealership/ management had the nerve to charge me a 50.00 cancelation fee..I have been a customer for 20 years and bought multiple cars and this will be my last time working with chevorlet of smithtown.management and dealership have totaly declined since the 1st time i bought a car from them..I highly suggest look to give your business elsewhere and a little adviced I also learned u do not have to buy warranty directly from purchasing dealership u can go shop prices around throughout the country and pay their state tax More
Very bad service! Jimmy Calobrisi is a liar and boor, from the first meeting he started communicating as if I owed him something. It seemed that he didn't want to sel Jimmy Calobrisi is a liar and boor, from the first meeting he started communicating as if I owed him something. It seemed that he didn't want to sell anything but dreamed of me leaving as soon as possible. He made a lot of promises and in the end did nothing. And when I came and asked why he didn't do what he promised, didn't do his job, he didn't even apologize, but was rude and waved his hand at me and said 'bye'. More
David Solis was awesome and he gave us a great deal on a 2025 EQ EV. He was patient and worked with us through the challenges of making us happy. The first car we picked had a broken rear window. The second 2025 EQ EV. He was patient and worked with us through the challenges of making us happy. The first car we picked had a broken rear window. The second car we picked was sold this is when David and his team went above and beyond and leased us a more expensive vehicle for the same low price as the car that was sold that we picked out. More
I leased a 2024 Chevrolet Equinox EV my experience was absolutely amazing my salesperson Tom Hassen was very helpful with my purchase absolutely amazing my salesperson Tom Hassen was very helpful with my purchase More
Service department is fabulous. Very friendly and a pleasure to work with, especially Kathy at the service desk. Great personality and a pleasure to work with. Very friendly and a pleasure to work with, especially Kathy at the service desk. Great personality and a pleasure to work with. More
If your in the market for a chevy don't go anywhere else. Upfront, honest and reliable sales team. Just leased my 3rd truck with them and I couldn't ask for better service. Customer loyalty is in there DNA. Upfront, honest and reliable sales team. Just leased my 3rd truck with them and I couldn't ask for better service. Customer loyalty is in there DNA. Thank you to Rob B, Tom H and John. More