Chevrolet of Palatine

I had an outstanding experience working with Elmer, working to get the right vehicle selected and then working through the details of the deal to take it home. I would recommend Elmer to anyone. The working to get the right vehicle selected and then working through the details of the deal to take it home. I would recommend Elmer to anyone. The dealership was good in getting the vehicle prepared and ready to take out the door. More

I retract my favorable review on 4/1/10. After receiving my 1st payment statement and noticing a loan amount $1000.00 higher. Discovered in fine print extra $1000 added to financing for extended warranty my 1st payment statement and noticing a loan amount $1000.00 higher. Discovered in fine print extra $1000 added to financing for extended warranty. Called several times and get passed around with no call back. They know I signed the documents and have no leg to stand on except for the salesman owning up to the deal he made. It's called integrity. More

Darrick was great and more then helpful even if it was closing time. Made our car shopping quick and easy. Grossinger is top notch. My wife and I have found a dealership for our next car(S). Cesar was als closing time. Made our car shopping quick and easy. Grossinger is top notch. My wife and I have found a dealership for our next car(S). Cesar was also great and more then helpful. He made a long late nite Quick and Easy. Darrick and Cesar were Fast, Friendly, and Funny. Made buying a car less stressful. Grossinger A++. More

Very good experience. The salesmen were ready to greet us. Darrick informed us of the options on the models we wanted to look at, primarily Equinox. Darrick gave us all kinds of information on the featu us. Darrick informed us of the options on the models we wanted to look at, primarily Equinox. Darrick gave us all kinds of information on the features and let us know how much it would cost to add and subtract to the different models. Darrick helped us to customize our vehicle with the features we wanted. Good guy. Recommended. More

My wife and I wanted to buy an Equinox, with certain but not all upgrades. Ultimately, we decided to order one from the factory. Our saleperson, Darrick Triplett, took care of everything, kept us informed a not all upgrades. Ultimately, we decided to order one from the factory. Our saleperson, Darrick Triplett, took care of everything, kept us informed as to the manufacturing and shipping dates, and the Equinox came in on time and equipped as ordered, and at what we thought was a very fair price. We dealt with Fred Kodroff in finance to document the purchase, and we were in and out of his office quickly. And we get free car washes as long as we own the Equinox. We can certainly recommend Grossinger Chevrolet. More

Grossinger gave us the best price by far over several other Chevy dealerships on the 2010 Chevy Equinox. Patrick was knowledgeable about the vehicle. Fred was very friendly and efficient. We had a grea other Chevy dealerships on the 2010 Chevy Equinox. Patrick was knowledgeable about the vehicle. Fred was very friendly and efficient. We had a great experience and will definitely return when we are ready to buy another car. I will tell my friends and relatives That Grossinger Chevrolet is a great place. More

Overall great experience. The only problem I had was the back and forth game on the pricing. Eventually we got where we needed to be but this was after 3 hours of back and forth "Let me talk to my manager" back and forth game on the pricing. Eventually we got where we needed to be but this was after 3 hours of back and forth "Let me talk to my manager" about the price. The staff is motivated to sell and will do there best to get you where you want to be on trade-ins and pricing. The management either needs to give the sales staff more power over pricing or tell the staff to cut the bull with the back and forth game. I'm not sure which needs to be fixed but one of the above needs to be addressed. Only when we were going to walk off the lot did we settle on a price. There was also NO financing involved as I was paying cash. Our salesperson was respectful, motivated to sell, and readily available and knowledgable when it came to answereing questions. There was good follow-up after the purchase and did not dismiss us after the purchase and continues to be a resource. One last note...Obviously be sure to completely clean out the vehicle you are trading in. I accidentally left an expensive pair of my military tactical glasses in my trade-in and no one knows anythig about them. I can only assume one of the detailers now has a pair of glasses that only a service member can purchase. I do recommend this dealership. Be ready to play the haggling/pricing game and be ready to spend a fair amount of time working to get where you need to be. The vehicle we purchased is great. We received a great price for purchase and on trade-in. The staf is polite and inviting. Everyone from the mechanics to the Manager on duty were courteous and polite. More

OVERALL I WOULD SAY THIS WAS A VERY GOOD EXPERIENCE.AT ONE POINT THO ONE OF THE OFFERS ON THE TABLE WAS WITHDRAWN SOMEHOW BUT I FELT WE STILL GOT A GREAT PRICE. WE ORIGINALLY LOOKED AT AN EQUINOX, THEY EV ONE POINT THO ONE OF THE OFFERS ON THE TABLE WAS WITHDRAWN SOMEHOW BUT I FELT WE STILL GOT A GREAT PRICE. WE ORIGINALLY LOOKED AT AN EQUINOX, THEY EVEN LET US TAKE IT HOME! WE THEN ENDED UP WITH A MALIBU IT HAD 4000 IN REBATES- COULD NOT PASS THAT UP. MIKE SEEMS THAT HE IS READY TO KEEP US HAPPY AND MALE US A RETURN CUSTOMER! More

I Went to Grossinger looking for a Chevy HHR. When I got there I was immediately greated by Mike, and I though OMG these guys are gonna hound me the entire time I look at there lot! Typical car dealership.. there I was immediately greated by Mike, and I though OMG these guys are gonna hound me the entire time I look at there lot! Typical car dealership... WRONG!! I told him what I was looking for and he pointed me in the right direction. Then when I found the one he let me drive it around the lot no questions asked. Needless to say I hated the car! But then came across a 2009 White Chevy Malibu. I was like a child in a candy store! Test drove it and knew it was thr car I was going home with. Then thats when I met Dan and the rest of the Grossinger team. I had my 2 year old daughter with me and they were so nice to her giving "Hi Fives" very polite.Dan helped me get the car Financed he was very honest and straight forward! There was some trouble getting the car finance the night I was there (got there after the banks were closed). So Dan told me to just take the car home with me... I was like HUH... are you sure?? They insisted. Came back on friday comepletely in LOVE with the car. Then of course there was more bad news. Financing the car was going to be tuff I had a Trade-In and I was over my head in the loan. Dan came back and just kept a very positive attitude towards the whole situation, he eased my mind! Never told me we cant help nothing like that. So went home again with the car no financing still. Anyway long story SHORT! We got the car financed. All in all it was by far the best service I've had when buying a car,i was pacing back and forth in the lobby waiting and when I found it was going to be mine I just wanted to hug him. It was great service good price and a worry free guarantee. Job well done!! Thanks again Dan A. :o) More

My wife were just going to look at a new car, But with the help of Darrick Triplett we found a new car to fit our needs and hope it will be in our family for a many years to come. Darrick was very helpfu the help of Darrick Triplett we found a new car to fit our needs and hope it will be in our family for a many years to come. Darrick was very helpful in showing us all the features in our new purchase. It is very easy to do business with the employees of Grossinger as we have in the past. Your credit dept. made it a hassel free purchase. Have a great Sales Year. D F Vick More