Chevrolet of Palatine

I was looking for a particular automobile. These guys went above and beyond to find the right vehicle to fit my needs. The whole process from start to finish went smoothly. I used to dread the new car bu went above and beyond to find the right vehicle to fit my needs. The whole process from start to finish went smoothly. I used to dread the new car buying experience, not anymore. I could not have been treated any better. More

Having purchased two new vehicles from Grossinger in less than a year, I am very pleased with the staff at Grossinger Palatine. I have purchased new Chevrolet's from various other local Dealers in the past t than a year, I am very pleased with the staff at Grossinger Palatine. I have purchased new Chevrolet's from various other local Dealers in the past that acted like they were doing me a favor. The difference at Grossinger was I felt they worked hard for me with very agressive pricing and financing. In this economy, respectful, courteous treatment is a given, and while Scott Stafford(sales)is extremely pleasant to work with he has also been most accomodating after the sale as well. Sometimes the most difficult part of the purchase is the financing details. Simply put, Ceaser Nino(business office)is awsome. You feel comfortable immediately as he walks you through the entire process, ready and willing to answer any questions to your satisfaction. In my nearly forty years of vehicle purchases I have never felt better cared for than with Grossinger Chevrolet in Palatine. I look forward to working with Scott and Ceaser in the future. More

As a first time car buyer I was treated with utmost care and respect from the moment I stepped on Grossinger's lot. Not only were the employees extremely honest and friendly, they treated me as if I was one and respect from the moment I stepped on Grossinger's lot. Not only were the employees extremely honest and friendly, they treated me as if I was one of their most valuable customers. Buying a new car should be exciting and Elmer and Casear made sure to keep it that way!! Phenomenal Experience!!! Recommend it to Anyone!!! More

Derrick got us to a point where we knew that we wanted to buy the car but Mike got us to the point where we bought the car. When we were in the final process of buying the car we said we are not going to pur buy the car but Mike got us to the point where we bought the car. When we were in the final process of buying the car we said we are not going to purchase tonight they allowed the process to stop which allowed us to make sure the deal was right for us and not a pressure buy. We went home to check the internet for more details and made our final decision that the car was right for us. They call first thing in the morning and asked if we wanted the car set aside which we did and told them we would be in by 3pm that day. The deal did not change from the night before, we requested one more item and they worked with us and we finalized the deal. I'm not sure when the next time we will be purchasing a car, but I'm sure we will start with Grossinger. More

Our 2001 Chevy Tahoe was a total loss after the flooding of July 23rd. We had not shopped for cars in nine years and were not looking forward to it. Our experience was excellent at Grossinger Palatine. O of July 23rd. We had not shopped for cars in nine years and were not looking forward to it. Our experience was excellent at Grossinger Palatine. Our mechanic Scotty recommended Grossinger. We visited twice in one day and drove home that night in our new/used Escalade. Elmer Cameron described a wide range of vehicles for us on the phone and then Mike Momon showed us around when we came in. Mike Bott and Ceaser Nino helped to make the whole experience great. We have told our friends and family about our really pleasant car buying experience. We never felt pressured by anyone and we were given a really fair price. We could not have hoped for a better experience! More

I gave the rating above because I feel that I was truly treated as a valuable customer. Ken George was kind, courteous, honest and listened to my needs and questions. I felt comfortable in asking questions treated as a valuable customer. Ken George was kind, courteous, honest and listened to my needs and questions. I felt comfortable in asking questions and Ken George was very attentive to my needs. You will need to add an additional rating score of E X C E L L E N Y because this is what I would rate Ken George my salesmen. More

I feel Mr.Triplett did an awesome job. Having recently cleared for BK I didn't think I would be able to get a car.But after speaking with Derrick I felt there was hope. He answered my concerns and listen cleared for BK I didn't think I would be able to get a car.But after speaking with Derrick I felt there was hope. He answered my concerns and listen to what I felt I could afford, the amount I could put down and the car I dreamed of having. He came through. I was in an out within two hours, they were all professionals yet warm, and my vehicle looks and runs great. I am a happy customer! Thank you More

all of the dealership associates were freindly and helpful from the time we pulled into the lot, through financing. My new car was clean & Elmer walked me through the features, setting up my blue too helpful from the time we pulled into the lot, through financing. My new car was clean & Elmer walked me through the features, setting up my blue tooth & connecting to On Star to get registered. Caeser, in financing was very curtious and respectful. no hard sell for all the extras. More

THE WHOLE EXPERIENCE [FROM "JUST LOOKING" TO PURCHASING A CAR] WAS PLEASANTLY SURPRISING!!! DARRICK WAS VERY HELPFUL[NOT "PUSHY" OR HIGH PRESSURE]EVEN THO WE TOLD HIM WE DIDN'T NEED TO BUY A CAR [WE HAD A CA CAR] WAS PLEASANTLY SURPRISING!!! DARRICK WAS VERY HELPFUL[NOT "PUSHY" OR HIGH PRESSURE]EVEN THO WE TOLD HIM WE DIDN'T NEED TO BUY A CAR [WE HAD A CAR WHICH MET OUR NEEDS, AND THE ONLY REASON WE WERE LOOKING WAS BECAUSE WE HAD THOUGHT OF GIVING IT TO OUR SON] DARRICK [AND MIKE BOTT, SALES MGR] EXPLAINED THAT WE COULD TAKE ONE HOME TO TRY WITH NO OBLIGATION, WHICH INVOLVED VERY LITTLE FORMALITY FOR US AND SOME PREP-WORK FOR THEM. OUR SON DECLINED OUR OFFER, BUT WE LIKED THE CAR SO MUCH WE DECIDED TO LOOK INTO THE NUMBERS.THEY WERE ABLE TO PRESENT US WITH A BOTTOM-LINE PRICE WITHOUT THE "GAMES" THAT OTHER DEALERS PLAY [PRETENDING TO GO BACK & FORTH TO SALES MGR TO BRING THE PRICE DOWN, AND/OR TELLING US THEY CAN ONLY GIVE US THAT PRICE IF WE "BUY IT TODAY"]. OUR NEXT EXPERIENCE WITH THE FINANCE MGR [FRED KODROFF] WAS "PAINLESS"...HE EXPLAINED EVERY ASPECT OF THE TRANSACTION CLEARLY AND CONCISELY, EVEN LIGHTENED THE FINANCIAL SITUATION WITH A SENSE OF HUMOR! BOTH DARRICK AND FRED WERE SO PERSONABLE, AND PLEASANT, THAT, EVEN THO WE COULD HAVE GONE TO OTHER DEALERS, THESE WERE THE KIND OF PEOPLE WE WANTED TO DEAL WITH!!! More

I went to Grossinger Chevy today to look for a car that could replace my 2 door Monte Carlo (also purchased from Grossinger) because I needed a car that was more practical for my 1 year old and my wife. O could replace my 2 door Monte Carlo (also purchased from Grossinger) because I needed a car that was more practical for my 1 year old and my wife. Of course I wanted to keep my payments similar and basically swap out my 2 door for a 4 door. They guys at Grossinger were awesome. They are down to Earth and don't try to pull your leg. They don't do the bait and switch and keep things really realistic. They are a customer oriented business and offer very very fair prices. They know that if they make you happy you'll walk away and tell your friends. They aren't worried about making that 'extra buck' on your behalf and it really makes you feel good knowing they take care of their customers. I would recommend my closest friends and family to them in a heartbeat. More