Chevrolet of Palatine

Worked with Khalil who was very pleasant, helpful, & knowledgeable. Test drove desired model. Located the car we wanted at another dealership & obtained it same day. Had some great insurance incentive knowledgeable. Test drove desired model. Located the car we wanted at another dealership & obtained it same day. Had some great insurance incentives, all of which were honored. Fred handled the reams of paperwork effectively. All concerned were helpful & courteous, able to answer any question. We are more than pleased with our experience at Grossinger and our new vehicle. More

A great all round service. Friendly and proffesional staf who gave me what I asked for. The staff did not try to sell me on things that I did not want and the overall experience was a psotive one. I will hav who gave me what I asked for. The staff did not try to sell me on things that I did not want and the overall experience was a psotive one. I will have no hestitation in stopping there again should I need a new vehicle. More

Dino, my name is Lori....not Lisa. You claim that your General Manager, Mr. Weinberg tried calling me, yet I never received a message on my home phone, cell phone or an email from him. How strange....appa General Manager, Mr. Weinberg tried calling me, yet I never received a message on my home phone, cell phone or an email from him. How strange....apparently the apple doesn't fall far from the tree. More

Khalil was very helpful, friendly and not your typical pushy salesman. He was pleasant to work with. I would definitely recommend him to others. Cesar was also very pleasant to work with. The whole pro pushy salesman. He was pleasant to work with. I would definitely recommend him to others. Cesar was also very pleasant to work with. The whole process was pretty quick and easy. My only "complaint" is that the exterior of the car could've been washed a bit better before pickup. :) More

Elmer Cameron was the best sales consultant I ever have ever worked with. I told him exactly what I was looking for and what price I wanted to spend. He helped me find the perfect car and within my price r ever worked with. I told him exactly what I was looking for and what price I wanted to spend. He helped me find the perfect car and within my price range without trying to push me to spend more. He has a great personality and was easy to work with. I did not get the typical sales pitch. I would recommend Elmer to anyone. Cesar Nino made financing so much easier. He answered all my questions and made the whole process easy and not time consuming. I would recommend Grossinger Chevrolet to anyone. I had been to another Chevrolet dealership in the area and did not receive the hospitality that I had received from Grossinger. They were willing to work with my needs in helping me select the perfect car. I would recommend Grossinger Chevrolet to anyone looking for a Chevy car! More

Everyone was friendly and helpful. we were having a minor problem with another Chevy that we own and asked Brian from service if he would look at it for me they fixed the problem with no charge. This was the problem with another Chevy that we own and asked Brian from service if he would look at it for me they fixed the problem with no charge. This was the first time that i ever bought a car and had a relaxed stress free and almost enjoyable time. i would reccomend the team that helped me to everyone i know that is looking to buy a car.and i plan to start using theeir service department for both my cars. More

I was currently carless. So I went into the dealership expecting to just to browse my selection. I was helped by one associate who got me into a car I really didn't like but I was inbetween a rock and har expecting to just to browse my selection. I was helped by one associate who got me into a car I really didn't like but I was inbetween a rock and hard place with the price I ended up buying the vehicle, although, it was very very dirty, only a vacuum job was done on it, but I was promised a detail within a week. Needless to say I wasn't too happy. A couple of days later I wanted to return the vehicle expecting a huge hassle. When I went back I was told my dealer didn't work there anymore because of shady business, I totally believed it. At which point, I was handed over to Elmer Cameron, who was unbelievable nice. Apologized over and over again and ended up getting me an unbelievable deal on a 2010 vehicle with a full warranty and everything. Elmer was telling me that my first purchase should have never had happened because of the condition the car was in. Again, Elmer kept apologizing and indeed with him I felt alot better and felt that I was in better hands. It's been over a month and I'm still completely happy with the purchase. Elmer even called me a couple weeks ago to follow up with me to make sure everything was running smoothly for me. I would like to commend Grossiger for getting rid of the bad apple who sold me my clunker and keeps salesman like Elmer available! More

Very good experience and would definitely recommend Grossinger Chevrolet to our family and friends. No high pressure sales, we were shown the vehicles that we asked to see, were taken on test drives wi Grossinger Chevrolet to our family and friends. No high pressure sales, we were shown the vehicles that we asked to see, were taken on test drives with each one and were directed to the finance department when we were ready. We had hoped that GM would have better incentives/and ot finanicing options for the Equinox we bought, however overall we were satisfied with our car buying experience. More

I went to Frod to buy my next Truck and they had some good deals in the month of September. I was talk with my brother and he has a Chevy 1500 truck so he told me to go to Chevy and see what they can do good deals in the month of September. I was talk with my brother and he has a Chevy 1500 truck so he told me to go to Chevy and see what they can do for you and see his saleman Elmer, Elmer was going to do what he need to do to get my business and he did . Thanks I am very happy with my new truck. More

Tim Abdull worked with us on our trade in to get the SUV crossover that really caught our eye (even though we came in to look at another we had found online). He was not pushy and very friendly. Tim was awe crossover that really caught our eye (even though we came in to look at another we had found online). He was not pushy and very friendly. Tim was awesome and I would recommend him to anybody looking for a solid sales man. We are still very satisfied with our new(used) car and Would most definitely go back to Grossinger Chevy and work with the folks there again. Fred the finance guy was awesome. I highly recommend him. He worked his connections to get us the interest rate we needed in order to proceed with the purchase. Overall it was a wonderful experience even with our one year old with us (the play room was a great help). More