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Chevrolet of Naperville - Service Center

Naperville, IL

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98 Reviews

98 Reviews of Chevrolet of Naperville - Service Center

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December 06, 2017

Great Experience Niko was absolutely a blast to work with. Friendly and very helpful. I would recommend Chevrolet of Naperville for any service, and will definitely b More

by Robert McKee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Niko Zaric
Dec 08, 2017 -

Chevrolet of Naperville responded

We're happy to see your feedback, Robert! Thank you! We think Niko is awesome, too! Hope to see you again soon! Sincerely, The Chevrolet of Naperville Team

December 01, 2017

Oil change and remote issues.. The remote issue was solved. Oil change completed quickly. Car returned washed. Service writer provided complete explanation of remote problem and dis More

by Wrj47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Narnia
Dec 04, 2017 -

Chevrolet of Naperville responded

Thanks for your feedback. We're always happy to help! Let us know if you need anything else! Sincerely, Joe

November 12, 2017

Chevrolet Volt Error Message Service Service writer Kim BIALCZAK did an excellent job of getting my car looked at in a timely manner when an error message came up. The Voltec technician w More

by BoilerBoyBob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KIM BIALCZAK, Steve
Nov 13, 2017 -

Chevrolet of Naperville responded

Thanks! We are so glad you had an excellent experience with us. Be sure to reach out with any other service needs. Sincerely, Joe

November 05, 2017

Fantastic service team, fantastic salesman I had the pleasure of purchasing my vehicle with Iggy Tusa. He is a terrific salesman and met our vehicle and financial needs perfectly. For this visi More

by LisaD
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Iggy Tusa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2017 -

Chevrolet of Naperville responded

Hi Lisa! We're glad to hear about your terrific experiences at our dealership. Thanks for the review and recommendation! Sincerely, The Chevrolet of Naperville Team

October 23, 2017

Kim is always helpful Any problems with your car, they find out what it is and fix it in a timely manner. I would definitely recommend this service department. More

by Kimberly howard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buerger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2017 -

Chevrolet of Naperville responded

Thanks, Kimberly! We are so glad your experience was great. Sincerely, Joe

October 09, 2017

Excellent Service I took my car in for the first oil change and had the tires rotated too. The person at the desk said there had been a recall on the car but that they More

by Mary 765
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Bialczak
Oct 11, 2017 -

Chevrolet of Naperville responded

Hi Mary! We're glad to hear your first oil change went so well. We're always happy to help, so if you need anything, please let us know! Sincerely, Joe

October 07, 2017

SEE BELOW SERVICE TIME WAS GOOD. I DID TURN IN A THANKSGIVING DISCOUNT COUPON THAT WAS NOT GIVEN TO ME ON MY BILL. WHETHER ON PURPOSE OR OVERLOOKED IT LEFT A BA More

by LLOYD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DON' T KNOWNAMES
Oct 09, 2017 -

Chevrolet of Naperville responded

Hi Lloyd. We're glad the time was good, but we're sorry for the inconvenience on the bill. If you can, please reach out to us at (630) 357-6100. Sincerely, Joe

October 04, 2017

Great Service! Kimmy kept me well informed of the progress of my car while it was being worked on. Joe is awesome, and made sure I was well taken care of. Thanks t More

by CJWarner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buerger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kimmy
Oct 06, 2017 -

Chevrolet of Naperville responded

Thank you! We're glad to hear your experience was awesome. Be sure to come back for any other service needs. Sincerely, Joe

September 12, 2017

made an appointment in advance guarantees service explained the service needed and provided transportation back and forth to the dealer not necessary to wait at the service center very good for my Equ More

by xcalibur
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raif Zureikat
Sep 13, 2017 -

Chevrolet of Naperville responded

Thank you! We're glad to hear we made your experience great at Chevrolet of Naperville! Sincerely, Joe

September 12, 2017

Swifty Magee (because "EASY" was too short of a title.) They seemed really busy, but they had no problem quoting me a time frame for an oil change and then beating it. I asked a few questions about prices o More

by Walker6620
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dana Lopez
Sep 13, 2017 -

Chevrolet of Naperville responded

Thank you for taking time to leave us a review​!​ We are so glad we were able to exceed your expectations at Chevrolet of Naperville. If there's anything else we can help you with, please feel free to stop by or call us anytime. Sincerely, Joe

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