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Chevrolet of Naperville - Service Center

Naperville, IL

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98 Reviews

98 Reviews of Chevrolet of Naperville - Service Center

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May 01, 2018

EASY IN AND EASY OUT! Great experience with this dealership.It was easy to make the appointment,drop off and pick up were easy as well.Great communication from all the staf More

by Rod
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buerger
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2018 -

Chevrolet of Naperville responded

Thanks, Rod! We are so glad you enjoyed your experience here. Sincerely, Joe

April 13, 2018

Satisfied Customer! Eddie Donez is a great sales man he help me make the right purchase at the right time. He made me a priority to take care of me in what i was looking More

by ViviR5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Donez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2018 -

Chevrolet of Naperville responded

Thank you, ViviR5! We strive for a quality customer service experience, and it's great to know our efforts paid off. We hope to work with you again! Sincerely, The Chevrolet of Naperville Team

April 13, 2018

Great all around I bought my first car at this dealership with Eddie. From day one Eddie showed me the way. Service has always been smooth and efficient. A car acciden More

by sabrinaannmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Donez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Premo Matejczuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha, Niko
Apr 13, 2018 -

Chevrolet of Naperville responded

Thank you, sabrinaannmarie! We're always happy to help and love hearing when customers have great experiences. Let us know if you need anything else! Sincerely, Joe

March 23, 2018

awsome hassle free, found and corrected the problem quickly. very courteous and professional felt like I was in good hands and worried free. made my day. More

by ken17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Lutz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Ramos
Mar 23, 2018 -

Chevrolet of Naperville responded

We're glad we could make your experience a worry-free one, Ken! Thank you for your feedback! Sincerely, Joe

March 21, 2018

Very friendly, explained procedures , was very helpful in answering all of my questions. Worked out all of the details of the service visit and got everything done More

by rick peretz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ayman Shinaishin
Mar 23, 2018 -

Chevrolet of Naperville responded

Thank you, Rick! We're happy to help, and we hope to work with you again! Sincerely, Joe

March 09, 2018

Quick and curtesy service I meet with service manager Joe. He got my vehicle setup in the system and got me a loaner vehicle. I was in and out in 15 minutes. Awesome service!! More

by BML331
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buerger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2018 -

Chevrolet of Naperville responded

Thank you so much for your feedback! We're always happy to help, so don't hesitate to reach out if you need anything else! Sincerely, Joe

March 04, 2018

Friendly and Professional Came in for an oil change on my 2015 Camaro SS without an appointment. Had me in and out in an hour. No hassle, no drama! More

by Elecyricmonster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buerger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Lachman
Mar 05, 2018 -

Chevrolet of Naperville responded

Thanks! We're happy to see you had a great experience with us! Sincerely, Joe

January 17, 2018

Replacement of turbo line Work done within the time frame quoted!!! Good work!!! Would recommend to others to come here for servicing!!! Will be coming back if I need to!! More

by Lorray328
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Buerger
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2018 -

Chevrolet of Naperville responded

We're glad we could meet your expectations! Please let us know if you need anything else. Thanks for the review and recommendation! Sincerely, Joe

December 26, 2017

Easy, time as promised. People in service were helpful, answered questions, and completed the task as quickly as promised. Waiting room had lots of small children, but fairly More

by Glenna L Adams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pete Nania
Dec 27, 2017 -

Chevrolet of Naperville responded

Thank you, Glenna! We're always happy to help and love hearing when customers had a great experience. Let us know if you need anything else! Sincerely, Joe

December 13, 2017

Nice and easy service experience I was greeted on my arrival and the service requirements were confirmed promptly. The service was performed in a timely fashion but unfortunately as t More

by Brits
Recommend Dealer
Yes
Employees Worked With
Ruben Rocha
Dec 15, 2017 -

Chevrolet of Naperville responded

Thank you for taking time to give your feedback, Brits! We're happy to hear your visit was prompt. We're sorry it was too cold to wash your car, but we hope to have you back! Sincerely, Joe

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