Chevrolet of Montebello - Service Center
Montebello, CA
28 Reviews of Chevrolet of Montebello - Service Center
My service advisor Rene is amazing. From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!! From his excellent customer service skills to his professional attitude, he is a true meaning of a customer advocate. Thank you Rene!! More
All the staff I encountered were very friendly and helpful. That said, there were some problems with my new vehicle purchase - pretty simple fixes, but it required two trips back to the dealership an helpful. That said, there were some problems with my new vehicle purchase - pretty simple fixes, but it required two trips back to the dealership and 9 hours waiting to get it sorted. As I mentioned, the staff was very nice, but they didn't seem trained or empowered to resolve the situation efficiently. More
gave me diagnostic but they didn’t fix it and charge almost $3000 I called back to ask if they could fix it and get a rental car and they said I would need to leave the truck 3 more days and then they w almost $3000 I called back to ask if they could fix it and get a rental car and they said I would need to leave the truck 3 more days and then they will see if they could give me a rental More
Seevice was quick. Priced as quoted. Great customer service. Will refer to friends and family. Priced as quoted. Great customer service. Will refer to friends and family. More
I got the complementary 1,000 miles inspection and car wash, the car wash is a joke they didn't wash the truck box and they did not even try to dry the car, it was all wet and dripping water when I picked wash, the car wash is a joke they didn't wash the truck box and they did not even try to dry the car, it was all wet and dripping water when I picked up my truck, I also have a question for the service person that check me in, he didn't even try to find the answer he just said I DON'T KNOW AND I DON'T CARE ;-( More
Rene was an excellent help and very attentive. He kept me updated on the progress of my service and helped get me the beat deal on the price of service. I'll be returning to Chevy of Montebello fo He kept me updated on the progress of my service and helped get me the beat deal on the price of service. I'll be returning to Chevy of Montebello for all my servicing needs. More
Everyone is very kind, but Jim is always very helpful. My experience at the chevrolet Montebello is always great. My experience at the chevrolet Montebello is always great. More
I had an amazing experience at the Chevrolet of Montebello Dealership! Everything that I went in to inquire about was addressed and resolved. I definitely recommend coming here at this dealership! Montebello Dealership! Everything that I went in to inquire about was addressed and resolved. I definitely recommend coming here at this dealership! The staff and service director all have excellent customer service, and made sure my car was taken care of! That’s what I really enjoyed that once I was attended and asked about my car issues they reassured me that they will take a look into the concerns I had, and they did! The communication throughout the entire process was excellent and amazing! Communication is very important to me and that’s something I am very grateful that I got to experience at the Chevrolet of Montebello Dealership! I picked up my car and started to drive. My car is running very smoothly on the road! I love it! I will forever be grateful with the staff and especially the service director at the Chevrolet of Montebello Dealership! Thank you everyone! More