Chevrolet of Montebello
Montebello, CA
Hours
Sales/Showroom
Monday 7:00 AM - 9:00 PM
Tuesday 7:00 AM - 9:00 PM
Wednesday 7:00 AM - 9:00 PM
Thursday 7:00 AM - 9:00 PM
Friday 7:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 187 reviews
Customer Service With Confidence Tom Denney is awesome! Gave a great price and didnt mind us shopping around knowing we were going to come back. He was Honest and Confident! Tom Denney is awesome! Gave a great price and didnt mind us shopping around knowing we were going to come back. He was Honest and Confident! More
Great customer service Franklyn went beyond my expectations. I would definitely recommend him for all your car shopping experience. He was very professional and has lots of Franklyn went beyond my expectations. I would definitely recommend him for all your car shopping experience. He was very professional and has lots of knowledge on every car in their lot. I recommend his services More
Exceptional Service I went to Chevy Montebello after visiting another dealership where I had a terrible experience. I absolutely love the customer service here! Christian I went to Chevy Montebello after visiting another dealership where I had a terrible experience. I absolutely love the customer service here! Christian Montes was my leasing consultant and he along with every one else on the team worked their hardest to get me a deal I was comfortable with. I really appreciate their time and effort and PATIENCE with me! In addition, I had to go back for a quick service and the service team was equally exceptional. Thank you Chevy Montebello! I am so happy with your service and I love my car! More
Bad Experience Unwilling to work with Purchased our Car at anthore Chevy Dealer in Orange County. They were willing to work with us and they got the sale. Unwilling to work with Purchased our Car at anthore Chevy Dealer in Orange County. They were willing to work with us and they got the sale. More
My Favorite Chevrolet Dealership Montebello is the only Chevrolet Dealership that is always consistent with the best customer service, competitive prices and great financial options. Montebello is the only Chevrolet Dealership that is always consistent with the best customer service, competitive prices and great financial options. Always professional staffing..i More
They damaged my vehicle and blamed me for it!!!!! If I could give this a 0 I would but this is the lowest rating possible, on 05/01 I got an email notifying me that I had to bring in my 2016 Chevy Ma If I could give this a 0 I would but this is the lowest rating possible, on 05/01 I got an email notifying me that I had to bring in my 2016 Chevy Malibu for service as soon as possible and get the Emission System checked out which I did on 05/2. They had to keep my vehicle for a few days which they provided a Loaner to be able to get to work and back home so I get my vehicle back from the shop on 05/05 (Saturday) distance from the dealership is less than 3 miles and distance from my home to work is about 10 miles ( 20 miles round trip) on Monday 05/07 on my way back home my vehicle started over heating and on Tuesday 5/08 I took it back to Montebello Chevrolet maybe they did something or forgot to put something back in and that was the reason it was overheating so they provided me another loaner and sent me on my way.. That same evening I get a call back from one of the Service Riders letting me know that I had cracked my Radiator and I was told that " I must of hit a rock or a pebble" and that it would cost me about $1,200 for Parts and Labor to get it fixed. My vehicle was perfectly fine until I took it in for service due to the fact I got an email about the Emission System Software. I took my Malibu to two different Auto Shops were I was notified that the crack/puncture was done on the side of the Radiator the part that faces the engine.. not on the outside facing the front of the vehicle. I do not know if they intentionally damaged my vehicle to bring it back and get some money out of me or if a Mechanic accidentally punctured the Radiator and did not inform anyone so that he/she would not get in any trouble.. regardless the Service Department will not own up to any responsibility and now is going to cost me out of pocket to fix a damage that was not my fault this is very frustrating and upsetting. I wonder how many other innocent costumers have fallen for this scam. ??? More
Professional and Personable My husband and I recently visited Chevrolet of Montebello in search for a new Chevy Traverse. Upon arriving, we were graciously welcomed by Janet Lope My husband and I recently visited Chevrolet of Montebello in search for a new Chevy Traverse. Upon arriving, we were graciously welcomed by Janet Lopez who connected us with salesman Gonzolo Salazar. Both team members were extremely professional, yet personable. Gonzolo was honest and respected our time (i.e. we completed our purchase in a timely manner) and we feel that he gave us the best deal possible! We were completely satisfied with our experience and our brand new car! If you are in search of a new vehicle, we highly recommend that you visit Chevrolet of Montebello…and ask for Gonzolo. More
best service yet! my neighbor asked me to go with her to buy a car. at first we were totally sketched as most dealerships weve been to were way too pushy (El Camino Che my neighbor asked me to go with her to buy a car. at first we were totally sketched as most dealerships weve been to were way too pushy (El Camino Chevrolet being the worst) rude or agressive. After being greeted by our salesman, he asked us several questions pertaining to our needs and wants. Suggested a few options and eventually got us comfortable enough to test drive a cruze (which she loved). He was very knowledgeable and made us laugh throughout. After running her credit it turned out she needed a cosigner as she did not qualify on her own due to 2 repos on her credit report. He still treated her sincerely, was willing to answer all her questions and did not make us feel brushed off in any way. We will definitely be coming back when ready. More
The Best Experience EVER! Long review (it's positive, don't worry!) - BUT you MUST read... First off, when you go to Chevy of Montebello ask for Fernando B. I'm positive eve Long review (it's positive, don't worry!) - BUT you MUST read... First off, when you go to Chevy of Montebello ask for Fernando B. I'm positive everyone(the entire team) there is great, but I truly believe the reason I had the experience I did was because of Fernando & his exceptional customer service. So long story made short, a few years back my Dad bought a car from Fernando at a different Chevy dealership. My dad was so amazed at how fast & well put together his purchase with Fernando was. My dad wanted to make sure my purchase for my first car title was the same experience - even more so because my dad would be the one negotiating on my behalf(LOL)! After my dad learned that Fernando had moved to another dealership, my dad was determined to track him down! After 30 minutes of searching my dad found Fernando at Chevy of Montebello! His previous purchase was truly an outstanding experience that stuck with him. He spoke with Fernando over the phone a few times, a deal was made, my credit was run, and everything was sorted out BEFORE I even got to the dealer. I've always heard people say "be prepared to be there all day." We were there for an HOUR. Maybe even less! All I had to do was sign & pay. Done. Car was washed & full tank of gas was put in. Amazing. Given that this was my first time going through this without having someone cosign or sign for me, the experience was absolutely spectacular. Fernando made it happen - he really worked with us. He walked me through all the features of the car and answered all questions. The finance guy was great too - easiest forms I've ever signed & the technology is great. The floor manager even came out to say congrats! I was so nervous for this all to happen and I was dreading being at the dealership all day, but when I decide to get a new car again... I WILL be going back to Chevy of Montebello without a doubt. We might even be back sooner than we thought for another family member because of the amazing experience my parents and I had. EVERYTHING went to smoothly & I am so grateful for everything Fernando did to make this possible. Thank you Fernando & Chevrolet of Montebello! Definitely made me one happy happy customer :) More
Fast service Went to just look at what kind of deal we could get for our truck as a trade-in. A few moments later we came out with a brand new car. Highly recomm Went to just look at what kind of deal we could get for our truck as a trade-in. A few moments later we came out with a brand new car. Highly recommend this dealership. More