Chevrolet of Montebello

Everyone is very kind, but Jim is always very helpful. My experience at the chevrolet Montebello is always great. My experience at the chevrolet Montebello is always great. More

I had an amazing experience at the Chevrolet of Montebello Dealership! Everything that I went in to inquire about was addressed and resolved. I definitely recommend coming here at this dealership! Montebello Dealership! Everything that I went in to inquire about was addressed and resolved. I definitely recommend coming here at this dealership! The staff and service director all have excellent customer service, and made sure my car was taken care of! That’s what I really enjoyed that once I was attended and asked about my car issues they reassured me that they will take a look into the concerns I had, and they did! The communication throughout the entire process was excellent and amazing! Communication is very important to me and that’s something I am very grateful that I got to experience at the Chevrolet of Montebello Dealership! I picked up my car and started to drive. My car is running very smoothly on the road! I love it! I will forever be grateful with the staff and especially the service director at the Chevrolet of Montebello Dealership! Thank you everyone! More

They were absolutely wonderful. very kind, professional,and caring.would recommend the dealer to anyone. very kind, professional,and caring.would recommend the dealer to anyone. More

Things were great at first with my experience at Chevrolet of Montebello, but one week after signing the lease on my new Bolt, the salesman called me to say he made a mistake in the lease paperwork Chevrolet of Montebello, but one week after signing the lease on my new Bolt, the salesman called me to say he made a mistake in the lease paperwork and wanted me to come back in and sign a new lease with a higher rate! This is a well-documented scam, and I am honestly very disappointed with what was otherwise a great customer experience. In short, I do not recommend using this dealership, as I do not believe they can be trusted to avoid pulling well-known scams like this one on their customers. More

Great experience overall. The cashier was a little pushy but Oscar was great to work with. The cashier was a little pushy but Oscar was great to work with. More

The staff are friendly and understanding. I needed an emergency service and they were able to accommodate me. I needed an emergency service and they were able to accommodate me. More

Dealership is excellent we have been going there for many years. And have purchased several cars there years. And have purchased several cars there More

I was especially pleased by the complementary Lyft shuttle and the super car wash. That was a very nice touch. Despite that, I am very unhappy with this service call. I brought my 2018 Volt in f shuttle and the super car wash. That was a very nice touch. Despite that, I am very unhappy with this service call. I brought my 2018 Volt in for 2 things - an oil change and tire rotation. I had a $20 coupon and expected a bill around $150 max. But the Service Rep Chris called to tell me that I was far behind on the "scheduled maintenance", and listed off $1200 worth of additional work that was "overdue and really needed to be done". When I asked why the monthly emails I get from Chevy OnStar had never said anything about any of these "required scheduled" maintenance items, he said that those emails ONLY mention oil life and don't list every service required. He told me that most of these items should have been done at the 30,000 mile mark, and I was already at 45,000. I agreed to those additional services based on his assertion that they were NECESSARY to maintain my vehicle in good condition. Imagine my surprise when I later reviewed the scheduled maintenance items in the owner's manual and found that the only required services at or before 30,000 miles were the engine oil/filter replacement and tire rotation (which are what I brought the car in for) and the cabin air filter. At 45,000 miles the only additional item was replacing the engine air filter. In fact, the Owner's Manual maintenance schedule does not even mention the need for several of the other scheduled maintenance items I paid for. This is the first time I brought my vehicle to Montebello Chevy for service. I brought it in for 2 minor service items that should have totaled around $150, and somehow I left with a bill over $1300. I trusted Chris and took his recommendations for service. He never mentioned that most of these other service items were not required by Chevy, but were simply "recommended by the dealer". I feel betrayed, and do not plan to return to Montebello Chevy. What a spectacular rip-off. Ken Klein UNHAPPY Chevy owner More

Outstanding experience and dealership. Carlos Corona was great to work with. Pete and Chris were awesome. Carlos Corona was great to work with. Pete and Chris were awesome. More

Chris, in service, is great! He always goes above and beyond and is the reason I continue to bring my vehicles in for service. beyond and is the reason I continue to bring my vehicles in for service. More