Chevrolet of Montebello

Went Above and Beyond After having the worst experience at a dealership we had ever encountered at Rotolo Chevrolet where we were yelled at by a sales manager, we decided t After having the worst experience at a dealership we had ever encountered at Rotolo Chevrolet where we were yelled at by a sales manager, we decided to give Chevrolet one last chance and contacted Carlos Corona at Montebello. We confirmed make and trim availability over the phone, pricing, etc. and he was confident that they would be able to offer what we were asking for. We walked in the doors just before closing on a Sunday night and the experience with Montebello was a day and night difference from the 2 prior Chevrolet dealerships we had visited that day. The employees were friendly and Carlos went above and beyond for us. He knew every feature of the Volt and ones we didn't even know about, he also was thorough going over it. He was familiar with their incentives, rebates, etc- something the other dealerships never even mentioned. Every question we had either about the car or the financing he was able to answer confidently. We got the pricing and the car we had sought out for. We were in and out and we really appreciated Carlos for staying late for us. If you want to get the best deal, excellent customer service, and honest business practice with no suprises- go to Carlos Corona at Montebello. I wish we had gone there first instead of the other dealerships. Without Carlos and our great experience at Montebello, we would have never stepped foot on another Chevrolet dealership again. Thank you guys for turning it around for us! More

They help with your need to get a car They tell you how much is your payment and the car price before they do the application and ask information and help you with the interest rate They tell you how much is your payment and the car price before they do the application and ask information and help you with the interest rate More

Excellent customer service Good customer service. They have good prices. They go above and beyond to make sure you are satisfied customer. You are treated with respect. You wil Good customer service. They have good prices. They go above and beyond to make sure you are satisfied customer. You are treated with respect. You will be a happy customer by the time you walk out the door. More

my 2016 camaro rs purchase VISITED MONTEBELLO CHEVROLET TO PURCHASE SOME TOUCH UP PAINT. WHILE WE WERE THERE DECIDED TO TAKE UP CLOSE LOOK AT THE 2016 CAMARO RS. I FELL IN LOVE VISITED MONTEBELLO CHEVROLET TO PURCHASE SOME TOUCH UP PAINT. WHILE WE WERE THERE DECIDED TO TAKE UP CLOSE LOOK AT THE 2016 CAMARO RS. I FELL IN LOVE WITH IT. I HAD TO HAVE THIS CAR & THANKS TO THE COURTEOUS SALES REPS . JARED, HUMBERTO, JANET , & OF COURSE HUGO WHO MADE ME CRY TEARS OF JOY WHEN HE WORKED OUT A GREAT DEAL.. WE COULDN'T BE HAPPIER WITH OUR NEW CAR WHICH WAS MY DREAM COME TRUE!!..THESE GUYS ROCK!! & ANYTHING IS POSSIBLE WHEN YOU HAVE A GREAT TEAM WORKING TO GET YOU JUST WHAT YOU WANT!! EXCELLENT CUSTOMER SERVICE & CLEAN FACILITY. THIS IS MY SECOND PURCHASE AT MONTEBELLO CHEVY & IT JUST KEEPS GETTING BETTER!! HIGHLY RECOMMEND MONTEBELLO CHEVY THEY MAKE DREAMS HAPPEN... More

Excellent! Fernando was excellent!!! He took very good care of me and my car! Very satisfied, thank you!!! Give that man a raise! Thank you very much!! Fernando was excellent!!! He took very good care of me and my car! Very satisfied, thank you!!! Give that man a raise! Thank you very much!! More

Mitchell of Montebello disrespected our time I called to make an appointment to test drive at Chevrolet Montebello in an hour. Mitchell answers the phone and he says that the car would be ready w I called to make an appointment to test drive at Chevrolet Montebello in an hour. Mitchell answers the phone and he says that the car would be ready when we get there. So far so good. We arrive and find Mitchell. Mitchell tells us they will bring out the car and then he disappears. So we wait in the lobby. 5 minutes pass. 10 minutes pass. No sign of Mitchell. My wife and I are wondering what is the hold up. 15 minutes pass. We ask the front desk person to page Mitchell. The front desk guy pages Mitchell over the loudspeaker. We still wait. 20 minutes pass. xxx?? At this point, we're really annoyed and started calling other dealerships. 25 minutes pass and still no sign of Mitchell. After 30 minutes pass, Mitchell finally appears but walks around with another customer. When I asked him what was going on with our test drive, he comes up with a lame excuse. I ended up asking somebody else to help test drive the car. Mitchell completely disrespected and wasted our time and didn't even bother to tell us what was going on. AVOID MITCHELL. HE IS FULL OF IT More

excellent customer service Antonio showed me exactly what I wanted. Gave me the best price and overall theo112482a best service has his customer. Thank you for letting me drive Antonio showed me exactly what I wanted. Gave me the best price and overall theo112482a best service has his customer. Thank you for letting me drive out with my dream truck #14chevy More

This has been so far the best dealer we've been too. With Antonio's help we have purchase our car Traverse, my stepsons Camaro, my cousin's Cruize and my brother Silverado truck . He's been there to ans With Antonio's help we have purchase our car Traverse, my stepsons Camaro, my cousin's Cruize and my brother Silverado truck . He's been there to answer all of our questions which were a lot. Thank you very much Antonio for everything. You guys are the best! More

Thank you for reaching out to ensure my satisfaction during my last visit. Hector was a true gentlemen and provided me with much needed guidance and support about what to buy. Great, great service from during my last visit. Hector was a true gentlemen and provided me with much needed guidance and support about what to buy. Great, great service from Hector and team! More

I began car shopping reluctantly because of “past” experiences. They always start out good, but end up with the usual phrase of “you’ll need a co-signer or you need more $$ down.” Well much to my sur experiences. They always start out good, but end up with the usual phrase of “you’ll need a co-signer or you need more $$ down.” Well much to my surprise (and after working to rebuild my credit profile over the last 2 years) I came to Chevrolet of Montebello, and drove off in a BRAND NEW 2013 CHEVY MALIBU in the same day! Thanks for making it happen, I love my new Malibu! More