
Chevrolet of Milford
Milford, CT
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One of the owners said he rather take the vehicle that I’m looking to purchase to the auction then to give a local Milford business owner a good I would never recommend this company for any type of I’m looking to purchase to the auction then to give a local Milford business owner a good I would never recommend this company for any type of purchase of a new or used vehicle Very disappointing More
My Husband and I purchased our Sons 1st car recently. The customer service was phenomenal!!!! Our sales agent was Will Zee. From the moment we arrived, he greeted us with a warm welcome and assisted us with customer service was phenomenal!!!! Our sales agent was Will Zee. From the moment we arrived, he greeted us with a warm welcome and assisted us with a car that we fell in love with. Will and his wonderful Management team ( Jay and Dan) gave us the very best deal on this particular vehicle and we signed the deal. Will went above and beyond going over all the bells and whistles in the car with our Son, so he knew where everything was and how to operate the car. We are so satisfied and pleased with our experience and will be back in the near future to get my Husband his pick up truck!!! Sincere thanks to the entire team!! More
Brought my car for an ignition. Car broke down again in less than a month brought it back they changed it again. Car broke down again they said I needed a fuel pump ( put a brand new one in 2 months before less than a month brought it back they changed it again. Car broke down again they said I needed a fuel pump ( put a brand new one in 2 months before) so I bought one put it in car broke down again. Family told me to tell them they should have checked fuel relay. Turns out that’s what it was all along. So wasted money on fuel pump not to mention this has been going on for months. After all of that they broke the exhaust pipe and refuse to repair what they broke. More
Staff was welcoming and CourteousVery knowledgeable about new and used cars did not feel pressured at all we had a great shopping experience definitely will always go back to Chevrolet of Milford and ask for new and used cars did not feel pressured at all we had a great shopping experience definitely will always go back to Chevrolet of Milford and ask for Mark Ballaro More
The service department was exceptional at Chevy of Milford. I had the brakes done on my Acura RDX. My tech Alex was knowledgeable and very thorough. The job was done quickly and accurately and Mirw Milford. I had the brakes done on my Acura RDX. My tech Alex was knowledgeable and very thorough. The job was done quickly and accurately and Mirwais was very pleasant to interact with during the process. Well priced as well! I would definitely recommend them! More
I had the absolute worst experience buying out my lease vehicle. Was told by sales that I absolutely had to buy new tires in order to buy out my vehicle. Causing me to spend another 800.00 my tires were ra vehicle. Was told by sales that I absolutely had to buy new tires in order to buy out my vehicle. Causing me to spend another 800.00 my tires were rated at 4.2 and I had to have 5.2 rating in order for the car to be released. After getting new tires my sales man tells me that it was not necessary to buy the tires! The management was not helpful and did nothing at all to resolve this issue. Then they tried to charge 70.00 more for a alignment that I was previously priced at lower. They saw no issue in this. Service and sales have poor to no communication. The team in a whole does nothing to resolve issues and have no interest in the customers concerns. More
Excellent Customer Service I emailed Chevrolet of Milford requesting a quote for a new vehicle. Gabriela Gonzalez immediately sent me a quote. We emailed few times until I bough I emailed Chevrolet of Milford requesting a quote for a new vehicle. Gabriela Gonzalez immediately sent me a quote. We emailed few times until I bought my new car. Because of the professionalism of Gabriela Gonzalez, I decided to buy at Chevrolet of Milford and not another dealership. Hands up to the customer service of the internet process. Goldenberg More
Truck broke down on the highway. Mirwais in service got us in and out in one afternoon and back on the road. Couldn’t be happier with the service👍👍 us in and out in one afternoon and back on the road. Couldn’t be happier with the service👍👍 More
This business is terrible. I found a listing for a car on Facebook. I began speaking with someone from the dealership through the app and we discussed the cars options, availability, and ended up scheduling Facebook. I began speaking with someone from the dealership through the app and we discussed the cars options, availability, and ended up scheduling a test drive. I went on the the website to see what other options they had and could not even find the Chevy Cruze I was scheduled to test drive. I immediately rechecked with their team on Facebook and made sure to tell them I would be driving 2 (TWO) hours one way to try the Cruze. I did not get an answer right away, so I called the dealer. I spoke to a man who confirmed the car was there and that I had an appointment to test drive it on Wednesday the 24th. A little bit later I heard back on Facebook that it was still available. The next morning I woke up early and drove the two hours to the dealership. When I walked in, a sales agent asked me for my name and looked in a book at 'appointments', he couldn't find me in there. I sat down with the online sales manager at her desk and to my surprise the CAR WAS NOT THERE. IT WAS SOLD already. They tried to pitch me on some other stuff but I was too furious to even look at them. Now a week later and guess what? The listing is still online for sale. I looked up the cars VIN and it gave a detailed report on the sales history. The car was sold sometime in MAY. This all happened in JUNE. They are using the ad to just get people to the dealership and trying to sell them another car. Stay away from this dealership!! More
Inappropriate use of Personal Information DO NOT USE. Let me tell you my story, the good reviews on here are people being swindled into writing them during the process of buying. I am a real c DO NOT USE. Let me tell you my story, the good reviews on here are people being swindled into writing them during the process of buying. I am a real customer with this exact expirence. Went to the shop with a pre approval from Capital one to look at used pickup trucks. Worked with Art( Who did a wonderful job by the way, that is not who this review is pointed after). He showed me around the vehicles and I selected one I like. I then got introduced to the finance manager Dan and this is where the story gets bad. Armed with my capital one approval, I politely asked him if we could just work through capital one as I do not want to beat up my credit report. He said absolutely, took a $500 deposit to hold the vehicle and I went on my way. When I got home I had 24 alerts on my phone with Inquiries from 11 YES 11 banks checking my credit. I immediately called but they were closed for the day. I drove back to the shop the next day, and Dan wasn't available, so they handed me to josh. Josh told me there was nothing he could do and he was busy with other customers. Now, here I am as a consumer with 11 new inquiries on my credit report (THAT THEY DIDN"T HAVE PERMISSION TO SUBMIT) because I asked to use my pre-approval with capital one. Josh said he would call me at 12 when he was not so busy. It is now Friday at 8:00 am (3 days later) and I have received nothing from this shop. I have already purchased a car somewhere else, adn I left 2 voicemails yesterday for my deposit to be refunded with no call back. So not only did they destroy my credit report after specifically asking them not to, they are failing to answer me and holding my $500 car deposit hostage. I will be submitting further complaints. More