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Chevrolet of Milford

Milford, CT

3.8
544 Reviews

655 Bridgeport Avenue

Milford, CT

06460

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Showing 544 reviews

July 14, 2022

STAY FAR AWAY. & I CANT STRESS ENOUGH . Me and my husband we purchased 3,5 weeks ago BRAND NEW Chevrolet Silverado 2022. At the first when we purchased car Ga More

by Olena
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lemond
Jul 18, 2022 -

Chevrolet of Milford responded

Hello, Olena we're extremely sorry to hear about this and sorry to disappoint you. Unfortunately the situation is out of our control. The truck needs a computer, an "ECM" and Chevrolet does not have one available. They are on "National Back Order" What this means is that we have no idea when we will get one. It could be 1 week, or a couple of months. Although this is something that we have no control over, the only thing we can do is try to make things as less painful & inconvenient for you as possible. I know we provided you with a loaner vehicle, a New Blazer, but I understand your husband needs the use of a pickup truck. We do have a couple of pickup trucks in our loaner service that we can provide you with. I asked my Service Manager to put one on hold for you when one becomes available so we can exchange him out of the Blazer and into a Silverado, and we will also install a cover which he mentioned is crucial to him. Please give me a call at your earliest convenience so that we can discuss this further and find a way to make it as painless as possible while we deal with the consequences of parts shortages world wide. I did respond to your email & spoke to your husband who said he would speak with you and call me back. That was yesterday morning when I was first notified of your complaint, and I have not heard back on how else we could assist. Cordially, Oscar Guerra, GM at Chevrolet of Milford. 203-882-1971.

July 13, 2022

I'm pleased to say that we where very Happy with our purchase of our Chevy Trax. Our salesman Darren was awesome as was Gabrielle!!!! Thanks to all for the whole experience. 🤗 More

by Laurissae
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
Jul 14, 2022 -

Chevrolet of Milford responded

We are so thrilled to see that Darren and Gabrielle made your experience a great one, Laurissae! Thank you so much for supporting Chevrolet Of Milford with a great review and we hope to see you again soon. Enjoy your ride in your new Chevy Trax! Safe Travels! -Thank you, Oscar Guerra, General Manager (203) 951-6292

July 03, 2022

Darren was a great salesman and all the people involved helped us great deal and great car! This was our second purchase from Chevy of Milford, and will continue to tell people what a great place to buy fr More

by Angelo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darren
Jul 05, 2022 -

Chevrolet of Milford responded

Hi Angelo. We appreciate your business at Chevrolet Of Milford and the kind words you shared. We're so happy to hear that our team was able to assist you in finding the best vehicle that meets your needs. Take care! Thank you, Oscar Guerra, General Manager (203) 951-6292

June 11, 2022

Stay away from this place, nothing but false promises. My wife was in talks with a Sales associate named Art who basically just lied to her the whole way through. We started blind negotiations (as we hadn More

by Alb728
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Art Colley
Jun 16, 2022 -

Chevrolet of Milford responded

Hello, and thank you for your review. We regret hearing about this and apologize for disappointing you. Please contact the undersigned so that we may hear your concerns and respond appropriately. We eagerly await your response. -Thank you, Oscar Guerra, General Manager (203) 951-6292

February 24, 2022

BUYER BEWARE! THEY REFUSE TO HONOR GUARANTEES OR STAND BEHIND THEIR WORK AND ARE QUICK TO SEND YOU AWAY WHEN ASKED AS TO WHY THEY IGNORE YOUR REPEATED PHONE CALLS More

by Ep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mirwais Hotak
November 08, 2021

Poor unprofessional I bought a truck headlight didn’t work I paid $325. Don’t go More

by erikohirata1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Denise Ghent
Nov 08, 2021 -

erikohirata1 responded

I bought a truck but unprofessional because headlight didn’t work. Somebody Cut wire so I paid over $300 from my pocket. Also emission test failed. I can’t recommend so distressed. You guys didn’t care.

October 31, 2021

I enjoyed my time there - my sales person was nice and accommodating. Found my car - waited too long for the financial man but all went well. More

by cvander330
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Art
September 09, 2021

One of the owners said he rather take the vehicle that I’m looking to purchase to the auction then to give a local Milford business owner a good I would never recommend this company for any type of More

by Jcapob6763
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mentos
September 07, 2021

My Husband and I purchased our Sons 1st car recently. The customer service was phenomenal!!!! Our sales agent was Will Zee. From the moment we arrived, he greeted us with a warm welcome and assisted us with More

by SCrawford_325@yahoo.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay and Dan
Sep 07, 2021 -

SCrawford_325@yahoo.com responded

Great customer service and top notch quality vehicles!! Just the best dealership ive seen in a long time!! Honest and Respectful Team!!

Sep 08, 2021 -

SCrawford_325@yahoo.com responded

Will ..... keep up the awesome customer service!! You really made our Sons 1st buying experience a memorable one!!! Thank you again!! The Gilsons....

July 29, 2021

Brought my car for an ignition. Car broke down again in less than a month brought it back they changed it again. Car broke down again they said I needed a fuel pump ( put a brand new one in 2 months before More

by Lisa.siegel59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jonathan Feather , M Hotek
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