Chevrolet of Milford

Don't bring your car there for service, it takes FOREVER. I brought my Equinox in there to get blinker lights replaced and I told them the engine light was on. However my main purpose of being there and I st I brought my Equinox in there to get blinker lights replaced and I told them the engine light was on. However my main purpose of being there and I stressed to them was to get the blinkers fixed because it's a hazard. They said they would check them and the engine light. I brought my car there at 9am. At 4pm it STILL wasn't ready, they were STILL diagnosing! They asked if it was possible to keep the car another day to get a full diagnosis. Leaving me with no car, no rental. But I agreed, I had a friend in the neighborhood. The next day I heard nothing I called at 12, everyone is out to lunch. I called at 3, the car still isn't "diagnosed" and the freaking blinkers aren't done!! I couldn't believe it. I told JENNIFER I'm coming to get my car! She said give her 30 min....I gave her a hour. I got there the car STILL didn't have the blinkers in....and wasn't ready. I lost it. Yes I yelled and yes I swore. The little manager came out. Not to see how can help my distress but he said he was going to call the cops! Really poor customer care. He obviously knew I was frustrated, he heard me from his office. And his answer was to call the cops?!! And NOT to find out what's going on with the car that's been in there for TWO days FOR BLINKER LIGHTS???!!! GET A NEW MANAGER! Jennifer was better and did work on my problem quickly. She finally got them to change the bulb(they put the wrong one in the 1st time)then they got it right. They came me a llst of their "diagnosis" which incredibly was done now. I have CARSHIELD Jennifer said she was going follow up and put the claim in and call me. She did neither. So she doesn't follow through either. That was disappointing. The running of this service of falls directly on the service manager's lap. He should be replaced. More

Had a 7:30 am appointment, for repair on a Monday. Called at 1pm and car not seen yet, so this delayed getting car back a day, Was told car would be ready on Wed at 5 pm. Went there waited 1/2 hr b Called at 1pm and car not seen yet, so this delayed getting car back a day, Was told car would be ready on Wed at 5 pm. Went there waited 1/2 hr before someone came out and told us car would not be ready until Thurs. More

Will Z was fabulous to work with! I would highly recommend him and your dealership! I would highly recommend him and your dealership! More

Great dealership full of great inventory. I worked with Will Zee who was extremely knowledgeable and made the process easy. I worked with Will Zee who was extremely knowledgeable and made the process easy. More

The service manager at Chevrolet of Milford, Mirwais Hotak, is the best in the business👍 Hotak, is the best in the business👍 More

They explain everything, let you make the decisions. Service up and above. Provide drop off and pick up! Service up and above. Provide drop off and pick up! More

Dillon was a wonderful service advisor. The entire team was nice and welcoming! Overall a very positive visit! The entire team was nice and welcoming! Overall a very positive visit! More

Dillon was great as a service advisor and made me feel welcome and like I knew what was going on with my car. Loved it and will be back. welcome and like I knew what was going on with my car. Loved it and will be back. More

They were very helpful knowledgeable and always friendly…Anna was exceptional….I will refer others…. friendly…Anna was exceptional….I will refer others…. More

Thanks for the follow up and advice. Happy that you're knowledgeable, caring and passionate about what you do. Happy that you're knowledgeable, caring and passionate about what you do. More