Chevrolet of Milford | Page 33

We are very pleased with our customer service experience from Milford Chevrolet and Ralph Lafragola. From the moment we got out of our car in the lot we dreaded it. Our past experiences with car salesman ha from Milford Chevrolet and Ralph Lafragola. From the moment we got out of our car in the lot we dreaded it. Our past experiences with car salesman have been less than desireable. Well, not here. Ralph came out and greeted us within a few minutes and asked politely if he could help us in any way with a nice smile on his face. We told him what we were looking for and why. He was very patient while showing us different models of the Chevy Cruiz while we took pictures of each and sent them to our son whom we were buying the car for. He was we felt very straight forward and honest when we asked certain questions which was much appreciated. When we finally decided on a vehicle he gave us the bottom line price. No haggeling or game playing from these people. We had already done our homework so we knew what price(s) we were looking at. We had our son bring his vehicle in immediately for a trade. Within minutes that was done and we came back the next morning to pick the car up. Ralph made sure my son's cell phone was paired immediately with the Bluetooth in the car then showed him and us all the bells and whistles it came with and how to use them. Thank you Jack in the finance department as well! We are already thinking of our next car purchase from Chevrolet of Milford and Ralph. More

Drove to the dealership in my 2002 suburban with 325,000 miles on it, in search of a possible replacement. Will, my salesperson, listened to my needs and concerns, and assured me that the 2013 Silverado ex miles on it, in search of a possible replacement. Will, my salesperson, listened to my needs and concerns, and assured me that the 2013 Silverado ext. cab would be the right new vehicle for me. After going through all the components of the vehicle with me, i agreed...with the help of the GM, and the FD..a deal was made. Ive given the highest ratings because the dealership staff exceeded all my expectations, and my new Silverado is working great for me! More

Once again Chevy Dealer of Milford have done a wonderful and an outstanding job, this is my fourth time dealing with them and the service was wonderful once again. I recomend them to any one, keep up the gr and an outstanding job, this is my fourth time dealing with them and the service was wonderful once again. I recomend them to any one, keep up the great job guys and thanks again. More

The employees were helpful and very informative. They knew the product very well and explained everything very clearly. They were able to answer any questions that I had . knew the product very well and explained everything very clearly. They were able to answer any questions that I had . More

Mr. Sanchez was knowledgeable and helpful to my family. he took his time and listened to our needs and concerns. He also showed great care and patience. he took his time and listened to our needs and concerns. He also showed great care and patience. More

Fantastic from beginning to end friendly courteous would recommend this dealer to all my friends,got a great car for a great price!very happy. recommend this dealer to all my friends,got a great car for a great price!very happy. More

Will was friendly and accommodating. He informed me of all options available. This was great as I can be indecisive. We were able to test drive the Chevy cruze as upon deciding on a purchase able to see m all options available. This was great as I can be indecisive. We were able to test drive the Chevy cruze as upon deciding on a purchase able to see my exact car. He and the dealership were also very willing to work out a price we could all agree on. More

I was pleasantly pleased with Vincent 's patience, knowledge and honesty. He knew I have some restrictions health wise & was in pain. Vincent offered to bring the cars I was interested in to me inst knowledge and honesty. He knew I have some restrictions health wise & was in pain. Vincent offered to bring the cars I was interested in to me instead of me walking to each one. I can honestly say, no one has ever offered that to me before and I was extremely impressed. Vincent listened to all of the requirements I was looking for and provide me options to choose from. When I brought the car back to be detailed, he made sure the car was perfect, he even sent it back for the inside detail done to be corrected until it was perfect. He then took time to answer my questions and go over the car again with me. Vincent Luongo went above and beyond to ensure all of my needs were met. He is a huge asset to Chevy of Milford & deserves a raise. As a result of the exceptional service, I will send everyone I know to Chevy of Milford to buy a car. I will definately be back in the future if I need to purchase a car. Please recognize Vincent in some way for his exceptional service. More

We have bought two cars through them one when they were owned by Saab and one under Chevy. We were happy with our service on the Saab but I was given the run around on repair work for our Saturn. The ser owned by Saab and one under Chevy. We were happy with our service on the Saab but I was given the run around on repair work for our Saturn. The service department assumed that my repairs were not covered under the warranty we had bought which cost us two grand. I ask the service guy if he had called the warranty company to check if our problem was covered and he said he did. He lied to me and in the end if I hadn't called the warranty place myself I would have been left paying for the work they did myself. If your in the customer service business you should go the extra mile for your customer and not just assume something isn't covered. I will never buy or service another car there again. More

I called asking about a car I saw on the Internet. Henry was very proactive in getting me the information about the car and trying to make a deal. Roger was great in making everything happen. they were ver was very proactive in getting me the information about the car and trying to make a deal. Roger was great in making everything happen. they were very accommodating in making arrangements to pick me up at the ferry at a time convenient to me to pick up the car. More