
Chevrolet of Milford
Milford, CT
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Awesome Team! We have purchased too many cars to count in our 60 years and by far Chevrolet Of Milford has been the best experience we have ever had. The team there We have purchased too many cars to count in our 60 years and by far Chevrolet Of Milford has been the best experience we have ever had. The team there took care of all our requests and made this so easy. We got the car we wanted at the price we wanted. There was no hard sell tactics and every requirement was met. Vincent Luongo was the best sales professional we have dealt with. Whatever we asked for he made sure we received. He's knowledgeable and he makes sure we were satisfied with the purchase. Jack Dinuzzo is the financial director and he also made sure we were satisfied with the purchase. He took the time to go over all the paperwork with us and answered all our questions. Great team!! I would recommend Chevrolet of Milford to anyone looking for a vehicle. Thank you Chevrolet of Milford. Ciele and Rich Lupo. More
Amazing above and beyond sales! MotorTrend nailed it with the claim of the new 2015 Colorado dubbed "Truck of the year". I obsessed over the official announcement of the release of t MotorTrend nailed it with the claim of the new 2015 Colorado dubbed "Truck of the year". I obsessed over the official announcement of the release of the new Colorado at the New York Auto Show 2 years ago and last year's release of the production model had me hooked. Needless to say they are not easy to come by as of yet but the team at Milford not only nailed it but was able to land the truck I wanted by surprise when things were looking bleak. These guys are efficient and by that they handled the Vin switch behind the scenes with my insurance Co. , took care of the mundane tasks normally associated with a new vehicle purchase , and made it a solid experience! Being a Mopar guy after having a rough experience in 2000 with GM I gotta say its leaps and bounds ahead of what GM was some 15 years ago and the Dealership is markedly better 10 fold starting here! More
Awesome This was one of my best experiences purchasing a new car the sales associate and the.finance director made our shopping experience to be quick and ha This was one of my best experiences purchasing a new car the sales associate and the.finance director made our shopping experience to be quick and hassle free thank you More
A bait and switch operation Clearly a bait-and-switch operation on a recall for additional services amounting to $500 not required by Chevrolet owner's and services manuals. As a Clearly a bait-and-switch operation on a recall for additional services amounting to $500 not required by Chevrolet owner's and services manuals. As a mechanic, I was somewhat surprised that GM dealerships would dupe their customers in such an illegal tactic. More
2014 Tahoe Just purchased a used 2014 Tahoe from this place. I've had some unpleasant experiences with dealerships previously, but this was anything but. It was Just purchased a used 2014 Tahoe from this place. I've had some unpleasant experiences with dealerships previously, but this was anything but. It was straightforward: we negotiated and agreed on a price, the contract reflected the agreement (no added fees or "etched vins" post deal), I picked up the vehicle as agreed with no delays, they detailed it and had it ready to go, and everyone is happy! I dealt with Tim Lonergan, salesperson and briefly with Bill, the manager. Both were motivated to sell, but no sales pressure or bait/switch. In fact, I appreciated that Tim gave me a ride from the train station (unprompted) to pick up my vehicle! Very pleasant experience and I will use again. More
Easy buying experience Bought a 2008 Chevy Tahoe from Ralph LaFragola & Roger . Could not say enough about how easy the sales process was. Was a little leery about pur Bought a 2008 Chevy Tahoe from Ralph LaFragola & Roger . Could not say enough about how easy the sales process was. Was a little leery about purchasing a used vehicle but in the reconditioning process the dealership made sure the vehicle was a 100%. For instance I pointed out a couple of things with the tires and brakes that were corrected however during the process the dealership found a small leak in the air-conditioning hose. I know if I had bought it else where even for a better price this sort of thing would of somehow been missed if you know what I mean. I'm not one to write these types of things but felt that good about the purchase to let everyone know. See Ralph and & Jack and they will take care of you More
Lost Business In the last month or so, I've received 3 Safety Recall Notices from General Motors regarding various issues with my vehicle. On the afternoon of Nove In the last month or so, I've received 3 Safety Recall Notices from General Motors regarding various issues with my vehicle. On the afternoon of November 13th, I called Chevrolet of Milford attempting to make an appointment for these repairs. A woman picked up and asked where she could direct my call. I requested "Service." I was put on hold for a minute or two and then the same voice came back on the line. She asked me point blank "Is this about a safety recall?" I responded in the affirmative and she asked for information about the recalls, specifically the Safety Recall Numbers. After giving her this information, she informed me that all recalls were "handled by Michael" and he doesn't work past 1 pm. She suggested I leave him a voice mail and transferred me to it. I left a detailed voice mail including my name, contact details, car model and Safety Recall information. 24 hours later, I have still yet to be contacted and have since made an appointment with a competing dealership. It seems ludicrous to me that a GM dealership would have only 1 part time employee capable of setting an appointment for Safety Recall service. I'm inclined to believe this dealership simply didn't want to perform the required service. This point is only hammered home by the fact that "Michael" didn't bother to contact me the next day. I'll be avoiding doing any type of business with a company like this. If they can't be bothered with servicing safety recalls from their own manufacturer, how can I trust they'll be honest about any other repairs? More
ABOVE AND BEYOND EXCELLENT!!! This was a wonderful experience! Everyone was great, helpful, friendly and patient. It took us an hour and a half to get to this location but well wor This was a wonderful experience! Everyone was great, helpful, friendly and patient. It took us an hour and a half to get to this location but well worth the trip. Jack Dinuzzo was great and very thorough explaining the process and conditions of the loan and did everything possible to accommodate us. Vincent Luongo was great helping us and showed us all the features of the cars to get us started. The detailing on the used cars was excellent! Vincent Zupo was friendly and helpful showing us the cars. We would definitely recommend this dealership to others. More
AWESOME Will was a great salesman. Very friendly and professional. The overall experience was a great one. Will definitely recommended Chevy of Milford and wi Will was a great salesman. Very friendly and professional. The overall experience was a great one. Will definitely recommended Chevy of Milford and will definitely return when the time comes to trade in my lease. More
VERY RELAXING AND FRIENDLY I WAS VERY LEASED WITH THE SERICE AND HOSITALITY EVERYBODY THERE WAS VERY HELPFUL AND FRIENDLY I WILL RECOMMEND THIS DEALER TO A FAMILY MEMBER I WAS VERY LEASED WITH THE SERICE AND HOSITALITY EVERYBODY THERE WAS VERY HELPFUL AND FRIENDLY I WILL RECOMMEND THIS DEALER TO A FAMILY MEMBER More