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Chevrolet of Mandan

Mandan, ND

4.9
973 Reviews

1500 2nd St NE

Mandan, ND

58554

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Showing 973 reviews

August 01, 2022

Well, I tried to give Kramer another chance. Last year Kramer Subaru offered me $12000 for a vehicle that I got $18000 on trade at Devils Lake Chevrolet. So this time I tried Kramer Chevrolet. More

by RuckU2
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shamus Pitkin
Aug 03, 2022 -

Chevrolet of Mandan responded

RuckU2, we would love the opportunity to talk with you about your rating. If you could contact our Managing Partner, Phil Alalouf at 701-663-9851, we would greatly appreciate it. Guest satisfaction is our #1 priority, and we always want to provide a great experience for each of our guests. Thank you!

Aug 03, 2022 -

RuckU2 responded

You guys say the same thing with every negative review. Give us a call. How about actually stepping up to your trades? Instead you want to buy it $3000-5000 below trade in and then put it on the lot for full retail. Your salesman even stated that he told the Sales Manager I would not go below $35000. And they still gave him a low ball trade value of $32000.

Aug 04, 2022 -

RuckU2 responded

The vehicle you offered me $32000, I just traded it in for $36500. So tell me how your trade in offers are fair. Like I said before, your dealership steals the trade and sells it for full retail.

July 28, 2022

David Wald is the best! He helped me find and get the vehicle I wanted. He also helped me with the vehicle I was trading in without me having to do anything. He took care of More

by meandawg32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Boehm, David Wald
Jul 29, 2022 -

Chevrolet of Mandan responded

Thank you for your review and five-star rating, meandawg32. Glad to hear our team was able to deliver five-star experience. We certainly do look forward to serving you again down the road.

July 20, 2022

Ryan Ziegler and the rest of the Kramer staff were very professional and low pressure More

by Kress
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Weekes, Ryan Ziegler, Tom Fetsch
Jul 21, 2022 -

Chevrolet of Mandan responded

Kress, thank you for taking the time to write this fantastic review! Our team works extremely hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again!

July 08, 2022

Quickest and easiest vehicle purchase process I have experienced. No added pressure for purchases or upselling of warranties or service contracts, they stated what was offered and left it completely up More

by abozzie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Wald, Tom Fetsch
Jul 09, 2022 -

Chevrolet of Mandan responded

Thank you so much for taking time out of your day to share your experience with everyone, abozzie. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you!

July 06, 2022

They are all great people and they want to make sure to get you the best deal they possibly can. More

by Bradyaberle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carson Good , Shawn Weekes, Kody Clark, Tom Fetsch, Brandon Walz
Jul 07, 2022 -

Chevrolet of Mandan responded

Your kind words mean a lot to us, Bradyaberle! We appreciate your feedback and are happy to hear that our team was able to meet your needs. We look forward to assisting you with your future sales and service needs.

June 11, 2022

They are realy nice guys and take care of customers and they give all the time to explain to you everything and give other choices you might like More

by 99albushra
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kayla ottmar, Shawn Weekes, Michael Hoffman
Jun 11, 2022 -

Chevrolet of Mandan responded

Thank you for the feedback, 99albushra! Our team strives to build long-term relationships by delivering amazing service to each of our guests. We appreciate your business and look forward to working with you again!

June 03, 2022

Friendly people, Sheamus took time with us, very knowledgeable about the cars we were interested in, answered all our questions no pressure to buy. Tom knew his stuff and again knew his product gave More

by Mksoule
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shamus Pitkin, Tom Fetsch
Jun 04, 2022 -

Chevrolet of Mandan responded

Thank you for the great review! Please come visit us if you need anything else, be it service or sales.

May 27, 2022

Dealership was great to work with from start to finish. Jay Barchenger my Salesman was great to work with. I would highly recommend this dealership and salesman for your vehicle needs. More

by Ttp
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Barchenger, Shawn Weekes, Tom Fetsch
May 28, 2022 -

Chevrolet of Mandan responded

Thank you for recognizing your experience at Kramer Chevrolet. It is wonderful to hear Jay and our team were so helpful during your visit. Ttp, we consider customers as part of our family, and as an extended part of our family we want you to receive the kind of treatment each of us would want and expect. Thanks so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business!

May 14, 2022

It was quite an experience. But I was finally offered the vehicle, although not how I expected. But atleast, I got the vehicle and I am prepared to undergo the challenges of hon More

by johnsiakakonneh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shamus Pitkin
May 16, 2022 -

Chevrolet of Mandan responded

Johnsiakakonneh, thank you very much for your business and your review! We're glad to hear Shamus could help with your purchase.

May 06, 2022

Rachel Blair did an amazing job staying in contact with me and finding a vehicle for me to purchase. Came back to work on her lunch break and offered to come to work on her day off. She deserves a raise an More

by Stahl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Fetsch, Rachael Blair
May 07, 2022 -

Chevrolet of Mandan responded

Stahl, thank you for taking the time to inform us of your positive experience! We are sincerely pleased to know that Rachel's efforts have made the difference in your car buying experience. If you ever have additional questions or need service, we are more than happy to lend a hand.

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