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Chevrolet of Homewood - Service Center

Homewood, IL

3.7
45 Reviews

45 Reviews of Chevrolet of Homewood - Service Center

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November 08, 2021

I went to the Homewood Chevrolet and Matthew Granberry was the best with customer service and sales. I ended up purchasing a new vehicle. More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Granberry
Nov 09, 2021 -

Chevrolet of Homewood responded

Thanks for highlighting some of our staff who helped make this such a great experience! Matt is a ROCKSTAR and asset to our team. We are happy to pass along your comments to the team here at Chevrolet of Homewood! Have a great day :)

Nov 09, 2021 -

Lisa responded

Your welcome!! Now my husband is looking to Matthew Granberry for a new vehicle. He is thinking about getting rid of his Ford F150 for a Chevy Silverado. Wow!!!

October 19, 2021

It took one hour for an Oil Change Service . I was surprise and very satisfied . Thank you , Jesse More

by JSmith121249
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nate
Oct 25, 2021 -

Chevrolet of Homewood responded

Hello, we are glad we could help! It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Chevrolet of Homewood, and we hope to see you again.

Oct 25, 2021 -

Chevrolet of Homewood responded

Hello, we are glad we could help! It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Chevrolet of Homewood, and we hope to see you again.

April 30, 2021

Ensure Service department obtain customer approval prior to commencement of work order. b I was charged $1600 on 04-28-21. No one at Chevy Homewood advised me of cidt prior to work commencemt. More

by Thomas Sidney
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service dept
May 04, 2021 -

Chevrolet of Homewood responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please, reach out to us at 708-799-2000 to discuss your situation further. We hope to hear from you soon.

February 23, 2021

I was told that the noise I'm hearing from my brakes is due to rust on the brake pads. I've only had the car for a month and I've been driving the car and the sound has been coming since the car was purcha More

by Mbr0874
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kirby Clare
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Chevrolet of Homewood responded

Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to work towards a resolution, so if you are willing, please reach out to our Service Department at (708) 799-2000 to discuss this further. We hope to hear from you soon!

February 14, 2021

I liked the ease of online appt. Service was efficient. I liked the ease of online appt. Service was efficient. The service person, Nathan Tate, was thorough, friendly and knowledgeable. I am trying to re More

by njokinetfa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Tate
Feb 18, 2021 -

Chevrolet of Homewood responded

Hi there! We're so happy we were able to help you out! We want all our clients to have a comfortable and stress-free experience with us! We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Chevrolet Of Homewood, and we hope to see you again.

February 03, 2021

I’ve bought like four Camaros from this dealership so that should say a lot! Mike in the service department is always helpful when I come there and the GM is kool guy! More

by Xavi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2021 -

Chevrolet of Homewood responded

Hi, your wonderful feedback and rating mean a lot to us. Thank you for sharing your positive experience! We sincerely value your business, and look forward to your next visit!

January 10, 2021

Today I was disappointed by the service department. I was scheduled for an early morning appointment. I arrived promptly at the alloted time and was turned away. Upon purchasing my vehicle, I wasnt inf More

by Lisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2021 -

Chevrolet of Homewood responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Kirby Clare, at (708) 799-2000 Ext. 121 to discuss your concerns, as your satisfaction is very important to us.

July 10, 2020

Horrible Service. I scheduled for maintenance for a car that I have had for years. They refused to service my vehicle. I wasted time and gas driving there just so they More

by Nuggetman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service Lady.
Jul 14, 2020 -

Chevrolet of Homewood responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Thank you for bringing this unfortunate experience to our attention. Please contact our Service Director, Kirby Clare, at (708) 799-2000 ext 121 to discuss your concerns, as your satisfaction is very important to us. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership.

May 07, 2020

Nathan Cal and Corey were absolutely wonderful even though I was not being nice when I first checked in. I had had previous situations with another chevy dealership when I had my other car and I was a More

by msrose_29
Recommend Dealer
Yes
Employees Worked With
Earl Corney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathan, Corey and Cal
June 05, 2019

Honest mechanic I went to the service center because I have been hearing a noise when driving lately. My husband told me the sound was probably the sensor indicating More

by MsVicky1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cory Darling
2
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