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Chevrolet of Carson

Carson, CA

3.1
47 Reviews

2201 E 223rd St

Carson, CA

90810

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Showing 47 reviews

April 05, 2023

Terrible experience with Bryan V, we special ordered a vehicle in December and placed a deposit on a vehicle. Went into the dealership based on emails back and forth. Walked into the dealership and Bryan More

by D.California79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Vasquez
Apr 18, 2023 -

Chevrolet of Carson responded

We are disappointed to hear this feedback about your sales experience. We strive to demonstrate our commitment to customer service every day, and I am disappointed to see we've fallen short of our high standards. I am sorry that you have had such a difficult time with one of our team members, and I would like the chance to make this right. I would like to learn more information about your visit, would you please reach out to me directly so that I may assist you in the best possible way? Thank you, Sean Evans - General Manager - 424-323-3635

March 22, 2023

Christopher was our Salesman. Definitely made our purchase experience with Carson Chevrolet smoothly. We will definitely come back. More

by Egallego13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher
Mar 22, 2023 -

Chevrolet of Carson responded

We are so happy to hear that Christopher worked hard to ensure your satisfaction! Thank you for your 5-star review of Chevrolet of Carson!

March 19, 2023

Great service they were fast and very helpful! We left very happy with exactly what we wanted :) More

by Vanessa Munoz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahram afshar
Mar 20, 2023 -

Chevrolet of Carson responded

Vanessa, thank you for reviewing us! We are so glad to hear that you had a successful purchase experience working with the Chevrolet of Carson team. Safe travels, and we hope to see you back again down the road!

March 13, 2023

Here We go again at this dealership. third time changed name since i been using this dealer and always the same problems, I called in because i have a recall on my 2021 Chevy trailblazer More

by Peterpfischer
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jackie, David Ortez
Mar 20, 2023 -

Chevrolet of Carson responded

Peter, I am sorry to read this feedback. We strive to deliver a straightforward and accommodating service experience, and we never intend to inconvenience our guests. I assure you that we will work towards improving our communication moving forward. Lastly, I would appreciate another chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Sean Evans - General Manager - 424-323-3635

Mar 21, 2023 -

Peterpfischer responded

continuously sent to voice mail

December 05, 2022

Terrible! Terrible! Terrible! Service.took my car for a diagnostic check and oil change and its been there since tuesday.i had to call and leave 3 messages bef More

by douchie85
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David
Dec 06, 2022 -

Chevrolet of Carson responded

I’m so glad I was able to help expedite getting your vehicle repaired today. Thank you for your time, and I know I’ll see you again in the future! All the best, Gerald Dillard

November 25, 2022

I've made appointments on the My Chevrolet app twice for this dealership. Both times I was told they didn't have any record. I learned from my previous appointment and took a screenshot. I spent hours waiti More

by miki51882
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember his name
November 17, 2022

The worst service department ever brought in my chevy silverado 1500 for the 4th time first time they sold me the truck the was on demo mode second time electric problem 3rd time the truck had around 600 More

by terriblecobra975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service people
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