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Chevrolet of Carson

Carson, CA

3.1
47 Reviews

2201 E 223rd St

Carson, CA

90810

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Showing 47 reviews

October 26, 2023

They should be in jail! I paid $20,000 for a 2012 Camaro which was $3000 over Carfax. The car had only 45,000 mi., so it should have been worth it! But after they washed it, More

by ek12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance! Promised limited warranty!, Christian Americano, Malak Syriani, Andrew Trupsin, Hamdi Kaboudi, Bryan Vasquez , Art Simons
Nov 07, 2023 -

Chevrolet of Carson responded

I'm truly sorry to read about your experience. It's important for us that our customers feel they've received a fair deal and reliable vehicle, so it's concerning to see we've missed the mark here. I'd like to personally assist you with this matter - please reach out when you have a moment so we can discuss this further. Thank you, Chris Hunter - General Manager - 424-323-3635

October 16, 2023

Like any dealership trying to get your business, they came across as helpful and eager. They had the only vehicle, a specific Tahoe with the Z71 package in the color we wanted, in all of So. CA. I know w More

by Jsako99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Emil Moshabad, Bryan Vasquez
Oct 20, 2023 -

Chevrolet of Carson responded

I'm sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance, especially regarding the follow-up on your vehicle issue. I'd like to personally assist you with this matter and ensure that any concerns are addressed promptly. It may be difficult for me to locate your contact information without a full name — please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Chris Hunter - General Manager - 424-323-3635

August 14, 2023

I've made numerous attempts to reach out to someone there to inquire more about a car I was interested in but I was never able to talk to someone. More

by John
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Richard Pineda
Aug 19, 2023 -

Chevrolet of Carson responded

John, I'm sorry to learn about the difficulties you've had in reaching us. This is not the level of service we aim for and I sincerely apologize for any inconvenience we may have caused. I'd like to step in and offer my assistance here. Unfortunately, it may be difficult for me to locate your contact information without a last name, so please reach out to me directly and I'll be sure to get back to you soon. Thank you, Sean Evans - General Manager - 424-323-3635

May 25, 2023

warning to anyone looking to buy from this dealer, any other southern california dealer would be better. These guys are crooks and give the Chevy name a bad reputation. More

by foggier-segment.0y
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used Car Manager
May 31, 2023 -

Chevrolet of Carson responded

This is never the feedback we hope to see. We take our reputation seriously, and I'm sorry to hear that we fell short of our expectations during your visit. Please give me a call so we can learn more about what went wrong and see how we can assist you moving forward. Thank you, Sean Evans - General Manager - 424-323-3635

April 27, 2023

Thank you for making my experience easy, i was very happy with muy buy, thank you again!!! More

by auroramarin06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Freddy and David
Apr 27, 2023 -

Chevrolet of Carson responded

It was our pleasure to assist you, Aurora! Thank you for choosing Chevrolet of Carson and for sharing your experience. Safe travels ahead!

April 24, 2023

I’ve noticed that there are some bad reviews here on to this dealership. However, my experience was pleasant. David was my car salesman. My transaction was easy, smooth and quick, never purchase a car this More

by Christinea
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David
Apr 25, 2023 -

Chevrolet of Carson responded

We appreciate you sharing your experience, Christinea! It's great to hear that David provided you with an easy and quick sales process for your used Grand Jeep Cherokee. Enjoy your new ride and safe travels ahead! Thank you for choosing Chevrolet of Carson!

April 21, 2023

Avoid this dealer at all costs, especially for used cars. They are manipulative and liars and only care about making a sale. They failed to disclose issues with the safety systems on the used car I bought More

by foggier-segment.0y
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Andrew Trupsin
May 03, 2023 -

Chevrolet of Carson responded

We are concerned to hear about your negative experience. We strive to provide our customers with quality vehicles and it’s disappointing to hear that we fell short in your case. Our client's safety is our top priority. so we would like to speak with you further to see how we can make things right. Please give me a call at your earliest convenience. Sean Evans - General Manager - 424-323-3635

April 20, 2023

Bad service on Saturday afternoon. You guys are no good don’t keep your word you need to tell the customer everything that’s missing from the car before you sell it to him them with my More

by Arthur_AlvillarArthur Alvillar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ceaser from sales and Diana, Bryan Vasquez
May 03, 2023 -

Chevrolet of Carson responded

Arthur, I'm sorry to hear that you had a negative experience at our dealership. We always strive to provide our customers with the best possible service, and it sounds like we fell short of our high expectations. Additionally, I apologize for any miscommunication that took place here. We'd like to see if there's anything we can do to make things right. Please consider contacting me directly when time permits. Thank you, Sean Evans - General Manager - 424-323-3635

April 08, 2023

Long story short. .... Lies, deception, and greed. I voiced an interest in purchasing a vehicle and asked for a quote on the out-the-door price. I was sent an email More

by Richard
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Alex Argueta
May 03, 2023 -

Chevrolet of Carson responded

Richard, I am sorry to read this feedback. It is our goal to deliver a straightforward and professional purchase experience, and we never intend to mislead or overcharge our guests. I would appreciate the chance to speak with you to see what more I can do to help clear things up. If you are willing to discuss this further, please feel free to reach out. Best, Sean Evans - General Manager - 424-323-3635

April 05, 2023

Amazing experience at this dealership, everyone I encountered in the Service Department exceeded my expectations. Very professional, very friendly. I would absolutely recommend the Service Department More

by laura q
Recommend Dealer
Yes
Employees Worked With
Roger Rodriguez
Apr 06, 2023 -

Chevrolet of Carson responded

Our team is always happy to help you out, Laura! Thank you so much for choosing Chevrolet of Carson and we will see you next time!

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