Chevrolet of Carson

- Friday December 19, 2025 8:00 am - left my car there at 830 Am for repair. Guy said car might be done Monday late afternoon. - Monday December 22, 2025 - waited all day for update. None. I call at 530 p 830 Am for repair. Guy said car might be done Monday late afternoon. - Monday December 22, 2025 - waited all day for update. None. I call at 530 pm, guy said car out for test drive, will call me back before closing. Googled dealership close at 9pm. I wait for call, none. I call at 830 pm. Found out guy left work at 6 pm. Operator said talk to Michael Gay supervisor. - Tuesday December 23, 2025 - 10 am. I call and very irate now. Operator would not give Michael to talk. Received text (finally) car might be done Wednesday. 1030 am - talked to Michael and explained my timeline. Said he'd call back for an update. My comments: no updates till I called? 5 business days car service.. Fine... but you mean to tell me my brother who goes to a small family owned auto shop in palos verdes can give loaner vehicles for free but a big corporation dont have that in their policy? That they only have 10, and they're usually unavailable anyway and oh you have to pay for them. Talk about Late stage capitalism. Is customer service an after thought here? (my main complaint). No updates till I called, waiting for a return call for 3 hours because he said he'd do that but apparently guy left for work already. Very irate right now because of the weather. it will be raining All week this Christmas holiday. TLDR: I UNDERSTAND that delays can happen that may be out of employees hands, and I can TOLERATE corporate enxxxxification , but at LEAST give an update and be proactive. Car might be in the dealership for up to 5 business days and I only got an update on the 4th business day because I called the heck out of them? More

Great customer service that’s the reason I always come back to the same dealership back to the same dealership More

Chevrolet of Carson has plenty of interesting inventory and knowledgeable associates on site. I went in for a routine oil change, and the advisor Miguel was super helpful and explained everything I asked. and knowledgeable associates on site. I went in for a routine oil change, and the advisor Miguel was super helpful and explained everything I asked. He even pointed me to local eats within walking distance so I could get some breakfast! Thanks, Miguel! More

My experience with Juan Franco was very good. He went over what was done to the car and what was needed next. He explained the work and pricing for each item without adding unnecessary work . He' He went over what was done to the car and what was needed next. He explained the work and pricing for each item without adding unnecessary work . He's a great person to deal with and I hope he's there when I came back. More

First of all, I like to thank Chris he did an incredible job. Got my vehicle in and out fast, smooth and efficient. I would definitely recommend this place for anybody that’s looking to get their vehicle s job. Got my vehicle in and out fast, smooth and efficient. I would definitely recommend this place for anybody that’s looking to get their vehicle serviced thanks again. More

Alex was my sales person and we clicked as soon as we met. He had plenty of experience in the field and we got down to business for me to purchase the 2025 Colorado Z71. I have nothing but good experienc met. He had plenty of experience in the field and we got down to business for me to purchase the 2025 Colorado Z71. I have nothing but good experiences and I recommend completely to purchase Chevy vehicles here in Chevrolet of Carson. More

very pleasant personality, excellent , convenient location and very accommodating, fits in great with my schedule. location and very accommodating, fits in great with my schedule. More

My experience was not one of being excited about my purchase of a used car for my family. It is a very nice car, but it didn’t smell like cigarettes when I bought it. After the long drive home to surpr purchase of a used car for my family. It is a very nice car, but it didn’t smell like cigarettes when I bought it. After the long drive home to surprise my family. Whatever they used to mask the smell wore off. It’s so bad my wife won’t even get in it. After I called back to the dealership, where I was told that an email was sent to the head manager and would contact me asap to figure this situation out, of course was very worried about it over the phone with me. Still have not received and call back. Such a shame you spend so much money on a car, and you’re not excited about your decision. More

Honestly it’s a great dealer I would recommend for any purchase or vehicle services !! purchase or vehicle services !! More

It took care of my car problem. Roger took care of my car as soon as possible. Roger took care of my car as soon as possible. More