Chevrolet of Bend

Very poor service department they screw customer’s I took my 2007 GMC 2500 HD pick up in because service brake light kept coming on they were supposed to hook it up to the computer and reboot my computer as my 2007 GMC 2500 HD pick up in because service brake light kept coming on they were supposed to hook it up to the computer and reboot my computer as it turned out they kept it for over a day charge me over $400 and did not fix the problem in trial and error I figured out that it was in the turn signal switch that cost $31 and I had my mechanic in install it for $90 I would never take anything to Lithia Chevrolet again and I will definitely not buy anything from them More

I visited the dealership in my grunge work clothes, but when I spoke to a Salesperson I was treated like I didn't belong there. The Salesperson left me and went to another customer on the lot. I guess I sh when I spoke to a Salesperson I was treated like I didn't belong there. The Salesperson left me and went to another customer on the lot. I guess I should wear a suit and tie the next time I visit the lot. That's if I ever visit the lot again. The whole event left a bad taste in my mouth. More

I cannot express how thankful for Ben and his help I am. Really saved a family vacation from being a headache by going above and beyond when we needed to get our brakes checked and serviced while on a road Really saved a family vacation from being a headache by going above and beyond when we needed to get our brakes checked and serviced while on a road trip. Overnighted parts for us and got us back on the road! Thanks again, Ben! More

Brian was very personable, no pressure, answered all my questions about the vehicle I was looking at. He gave some very good information about the vehicle features and operation. It was the most pleasura questions about the vehicle I was looking at. He gave some very good information about the vehicle features and operation. It was the most pleasurable vehicle buying experience I have had. More

I just wanted to let someone know what a great job Khrys Barnes is doing in the service department. I have been through a few times and had nothing but a great experience with him. My mother-in-law came in Barnes is doing in the service department. I have been through a few times and had nothing but a great experience with him. My mother-in-law came in the other day and he really treated her with the kindness and respect I know he gives to all of his customers. She was so grateful and pleased to have him going to bat for her and taking care of her. I can easily recommend with confidence that if they need anything from Chevrolet of Bend, contact Khrys Barnes. Stand up guy! Thank you. More

Terry Lussier helped me with a recall on my 2019 GMC and then helped me with a steering issue I was having. I have never had such a wonderful customer service experience as I have had with Terry and his sh then helped me with a steering issue I was having. I have never had such a wonderful customer service experience as I have had with Terry and his shop foreman George. He is friendly, responsive and wants to make sure the customer is satisfied. I highly recommend Terry because he will take care of you! -Dan Young More

Joe had great knowledge of the trucks we were viewing and made our daughters feel so comfortable through the entire process. We were so pleased with his attention, transparency and care to help us find the b made our daughters feel so comfortable through the entire process. We were so pleased with his attention, transparency and care to help us find the best vehicle option on the lot. Exceptional service and support through the entire experience. We'll be back for our next business vehicle. More

Khrys Barnes Service Advisor, Terry Lussier Asst Manager, Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get. Chuck Manager, can't even provide a legitimate estimate. Condescending and charged me $150 for an estimate that I did not get. More

Calm and helpful Cory Buckley was very attentive and calming. Did all he could to help us with our purchase. Positive interaction. As some car buying experiences can Cory Buckley was very attentive and calming. Did all he could to help us with our purchase. Positive interaction. As some car buying experiences can leave you with a bad feeling, Cory Buckley was NOT one of those salesmen. He was kind, courteous, answered our questions to the best of his ability. If you go to this dealership try and have Cory Buckley be the salesman for you. More

Easiest Truck Transaction Ever - Thanks Cory! I'm someone who has previously had terrible experiences with dealerships but this transaction turned everything around. I worked with Cory Buckley who I'm someone who has previously had terrible experiences with dealerships but this transaction turned everything around. I worked with Cory Buckley who was awesome! He was calm, knowledgeable, personable and made the process fun. Cory was also able to go above and beyond in figuring out some details about the history of the Tundra that I ended up purchasing. I would not hesitate pointing anyone in the direction of this dealer or any other Lithia dealer. Again, don't hesitate to check them out. Thanks Cory! More