Chevrolet of Bend

Outstanding customer service! This dealership worked with me in a professional manner while making me feel at home. This dealership worked with me in a professional manner while making me feel at home. More

First time buying from a dealer. Sold me an absolute garbage car. Battery died within a week. Followed by multiple other issues that arrived within a month. Called numerous times and Sold me an absolute garbage car. Battery died within a week. Followed by multiple other issues that arrived within a month. Called numerous times and overall was told to get bent. I will never encourage anyone to buy from them. Horrible experience. More

We were super happy with our experience at Chevy of Bend! Andy and the crew were all super helpful and kind, and we left with exactly what we wanted, both vehicle wise and financially! To top it off, they we Andy and the crew were all super helpful and kind, and we left with exactly what we wanted, both vehicle wise and financially! To top it off, they were all so sweet and accommodating to our wild toddler running around the dealership. More

I bought a 2007 WRX from them and it had an oil leak they said they would fix it just bring it in. So I did they did not fix the problem still leaking when I got home, I called Justin he said bring it b they said they would fix it just bring it in. So I did they did not fix the problem still leaking when I got home, I called Justin he said bring it back and they would make sure and fix it, so I did when I got back home it still leaked so I took it to a subaru mechanic and got it fixed. now the turbo is bad and so is the engine I asked Justin since the oil leak can cause a turbo to go bad I asked Justin if they would be willing to cover the turbo not the engine I figured $1600.00 instead of the whole amount witch is going to be just over $13,000.00. I have only put 2000 miles on the car since we bought it, since its been in the shop more than not. I believe this is not good customer service since they sold me a car that needs a new engine. I have left messages with the service manager and general manager and no reply. You did not fix the car correctly used the wrong hoses for the turbo so I got that fixed and did not asked to be reimbursed. So now I,m going to be $13000.00 more into this car and a bunch of time I live 15 miles from the dealership and had to take the car back twice. More

We were really happy with our experience at Litha Chevrolet in Bend. My wife and I are slow to make decisions. It took us over a month to finally find a vehicle we liked, and even longer to decide t Chevrolet in Bend. My wife and I are slow to make decisions. It took us over a month to finally find a vehicle we liked, and even longer to decide to make a purchase. Over this period, everyone at the dealership was helpful, kind and low pressure. We wanted to say an extra thanks to Steve Smith and Scott Keller for making the whole process easy and enjoyable. We certainly recommend this outfit for anyone looking for a new ride. Bart & Sharon More

So VERY, EXTREMELY, happy with my experience at Chevrolet Cadillac of Bend. If you want a truly respectable, professional, mindful, all-around good experience buying or leasing a new vehicle, Chevy Cadillac Cadillac of Bend. If you want a truly respectable, professional, mindful, all-around good experience buying or leasing a new vehicle, Chevy Cadillac is the place to be! I regret this not being my first inquiry, as I had some terribly unprofessional and disappointing encounters elsewhere in Bend at other dealerships (Not affiliated with Lithia). I walked into Chevrolet feeling pretty defeated. I was welcomed and treated with the utmost respect, by Andrew Hetzler. Andrew does his job masterfully! He made my car buying experience, which could potentially be a hassle, a piece of cake! He listened well, handled things seemingly effortlessly, and I walked out over-the-moon happy and contented, with a beautiful vehicle just before the holidays! He did an excellent job following up, and making me feel appreciated as a customer. Which is why I will remain a loyal one, if I am ever in the market again! Thank you so very much Andrew! You are just an awesome human being, and I appreciate everything you have done! I also would like to mention that Scott in finance rocks as well, super sharp at what they do! Just an overall, genuinely great experience! You made my holidays!! I would give you 10 stars if I could! I recommend anyone seeking the perfect vehicle purchasing experience, go to CHEVROLET CADILLAC of Bend! -Bonnie Mazzola More

Long story short. I've sold cars so I know how the system works. These guys went above and beyond with their patience and professionalism and a I did try my best to push the envelope... LOL. They had to chan works. These guys went above and beyond with their patience and professionalism and a I did try my best to push the envelope... LOL. They had to change out wheels on a used vehicle (which turned out to be way more complicated than any of us suspected) and I had my own financing so all they really got was a unit moved, extra work, and a very satisfied customer that will write a positive review... They made the deal work for me and I'll send anyone to Justin and Jonathan and assure you that Josh will support them in making the deal work for you as long as you are reasonable in the end. ; ) More

First time I got a vehicle from Lithia in Medford was amazing second time getting a vehicle from Bend. It took over 5 days to get my paperwork emailed to me after several text, voice messages and email. amazing second time getting a vehicle from Bend. It took over 5 days to get my paperwork emailed to me after several text, voice messages and email. Then took them 2weeks to activate my extended warranty. I got a vehicle over $20,000 and now it needs a transmission before I even make my first payment. What happened to Lithia selling quality and customer service. More

My husband, and myself have been looking for "the" perfect used pick-up! We were very happy to have Andrew as our salesman! He was very personable and helpful in answering all our questions. He even c perfect used pick-up! We were very happy to have Andrew as our salesman! He was very personable and helpful in answering all our questions. He even carried a step stool so I could get up into the trucks! We would definitely recommend Bend Chevrolet, Cadillac if you're looking for a vehicle, and be sure and ask for Andrew!! More