
Chevrolet of Bend
Bend, OR
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Factory recall Jeff is awesome. He helped me get my car in right away for the factory recall. He was very knowledgeable and was spot on with when my car would be re Jeff is awesome. He helped me get my car in right away for the factory recall. He was very knowledgeable and was spot on with when my car would be ready for pick up. Jeff seemed to be the go to guy for questions. I would highly recommend Jeff to be your go to guy. Thank you Jeff, ~Jamie More
Best car buying experience I told them what I was willing to pay what interest rate and length of loan and where I wanted my payment it was a fair offer. But guess what they mad I told them what I was willing to pay what interest rate and length of loan and where I wanted my payment it was a fair offer. But guess what they made it happen and under 3 hrs. Amazing! Now that it's a week old I'm absolutely in love w my Tahoe. Thanks guys wonderful team. More
Disrespectful employees. Slimy sales tactics. Dishonesty. I went to purchase a car on 9-13-15. I called ahead to set an appointment to have my current vehicle assessed for trade in value. They employed decept I went to purchase a car on 9-13-15. I called ahead to set an appointment to have my current vehicle assessed for trade in value. They employed deceptive tactics and were not forthcoming or respectful. I don't expect much from car dealerships in general, but the disrespect I was shown has encouraged me to give my first negative review of a company. The employees are not honorable or truthful. I would encourage potential buyers to shop elsewhere. More
The best car buying experience I have ever had Brian my sales representative was by far the nicest most knowledgeable person I had talked to in my search for a new Silverado. I talked to many local Brian my sales representative was by far the nicest most knowledgeable person I had talked to in my search for a new Silverado. I talked to many local dealers in my search and when I talked to Brian I tol my wife I wanted to drive to bend to buy my truck. Brian did most of the leg work over the phone before we arrived so the process would go quick and smooth. I would recommend this dealership to all my friends without hesitation. More
Oil change, service @ 65,000 miles Brett is awesome to work with. Very good at explaining details of service. Also, service was completed within the 2 hour time frame that was estimate Brett is awesome to work with. Very good at explaining details of service. Also, service was completed within the 2 hour time frame that was estimated. Thank You! More
Excellent as usual Just another typical experience at Lithia Chevy in Bend, stop by, receive great service and head home in a timely fashion. I use them for my personal Just another typical experience at Lithia Chevy in Bend, stop by, receive great service and head home in a timely fashion. I use them for my personal and work rigs. More
Steering column wire cluster replacement Brett provided excellent service under pressure. Straight shooter, humorous and did not waste my time. I have owned my truck since day one, ten years Brett provided excellent service under pressure. Straight shooter, humorous and did not waste my time. I have owned my truck since day one, ten years ago. I would buy another truck from Chevy. They focus on service, quality and cost. Thank you, Ryan Stock More
Puchased a new truck. Purchase was done in an easy and comfortable way. This is my third purchase from this dealer and I would recommend them. The service department afterw Purchase was done in an easy and comfortable way. This is my third purchase from this dealer and I would recommend them. The service department afterwards is great to work with as well. More
D.Watson Excellent to work with, on time, they did what they said they were going to do and in the time allotted. The price was very good. Very happy. I will r Excellent to work with, on time, they did what they said they were going to do and in the time allotted. The price was very good. Very happy. I will recommend this dealership to other family and friends. This is were I will be buying my next truck. You have earned my business... More
Price gouging My truck was having a malfunction within the shift solenoid of the valve body and needed to be replaced. I was quoted by your team that this would cos My truck was having a malfunction within the shift solenoid of the valve body and needed to be replaced. I was quoted by your team that this would cost $2700 which I felt was outrageous. I took my truck to a certified mechanic and had the same work done for $327. The solenoid cost $56. The total parts was $104. So I understand that your overhead is much bigger but to charge me $2400 more is outrageous and has cost you and everyone I know the loss of their business. I would also like to add that to stay a loyal Chevy owner I tried to buy a new truck and was my truck as a trade in was valued $3000 less for the quote of the work that needed to be repaired. Thank you for your attention. More