Chevrolet of Bellevue

When I was working a deal with the dealership, Tom Wong showed us a picture of what the chrome side molding would look like and if I agreed with it he wanted me to initial the picture. I finally picked up showed us a picture of what the chrome side molding would look like and if I agreed with it he wanted me to initial the picture. I finally picked up a brand new 2103 Tahoe on Friday, Oct. 25, 2013 and noticed that it had an aftermarket chrome side molding and not the one he showed me a picture of which I initialed. Plus this chrome side molding had apparently started to separate from the vehicle. So who ever installed it did not do a thorough job. I approached Tom about this and he stated that one, they could not get the chrome side molding directly from the dealer, and two, that he was going to contact the installer because the chrome side molding was guaranteed through the installer. Well up to now Tom has no contacted me and today Tuesday, Oct. 29, 2013, I called in the morning, at 10:20, and left a message for through the receptionist who stated to me that she would leave him a message. Then I called back at 2:05 and another manager answered the phone and stated to me that Tom Wong was not in and that he could take a message for him. This gentleman stated to me that he was sitting looking right at Tom's desk and no message was left on his desk for him to call me. Here's my frustration, one, in the beginning I was showed a chrome side molding by Tom and expected to see that particular one on the Tahoe, two, Nobody from Bellevue had the common courtesy to call me up and let me know that I would not be able to get the correct chrome side molding so I would be getting an aftermarket on, three when I arrived on Friday to pick up the Tahoe no one still informed me of the chrome side molding up to this point I had to point it out to them and they all acted like it was no big deal. Then I noticed that the chrome side molding that was in place was starting to separate from the vehicle on both back doors. Now I have to take the vehicle back to the dealer so they can take it back to the installer and get it fixed. Also no one ever explained to me information on the NW protective package regarding on how or what to do in case I had a claim, I had to ask them for someone to explain it to me. But let me tell you they are really quick in getting you to sign the paper work, oh yeah they are. And now that I bought the truck seems like Bellevue of Chevrolet is like any other dealer they are really nice and call you up frequently when they are trying to get you to purchase a vehicle. But as soon as you sign the paper work you are pretty much just another customer. As far I am concerned I would definitely never recommend any one to Bellevue of Chevrolet, to all the military people I know or to the many DOD workers that I work with. More

It was great experience having business with Chevrolet and Cadillac of Bellevue. All employees were nice and fast. Rich provided all necessary information and did his job very well. and Cadillac of Bellevue. All employees were nice and fast. Rich provided all necessary information and did his job very well. More

I have to say that buying my my truck at Chevrolet of Bellevue was the best buying experience that I have ever had, compared to other dealers in the area. My salesperson was Rich Regan, and I would high Bellevue was the best buying experience that I have ever had, compared to other dealers in the area. My salesperson was Rich Regan, and I would highly recommend him to anyone looking to purchase a vehicle. I originally came in to look at a used truck featured online. It had unfortunately just sold, so Rich said that he might be able to get me into something new for a similar price. I ended up getting a truck that met all my expectations for a fair price, and on top of that I was given top dollar for my trade. On another note, I have used this dealer for service in the past and I highly recommend taking your vehicle here. I would working with Logan, he is great about explaining services, giving updates throughout the day, and even arranging for a rental vehicle. All around, Chevrolet of Bellevue has been the best dealer I have dealt with and plan on coming back for years to come for service and eventually another vehicle. More

The staff was very attentive especially Rich Regan our sales rep, who came in on his day off to prepare our car for us and give us additional training. They gave us a fair price for our trade-in and a di sales rep, who came in on his day off to prepare our car for us and give us additional training. They gave us a fair price for our trade-in and a discount on touch up paint. More

Much better experience this time around with Chevy Bellevue. Sales people were friendly and knowledgable about the Cruze we were looking at. They went above and beyond to work with us on pricing and Bellevue. Sales people were friendly and knowledgable about the Cruze we were looking at. They went above and beyond to work with us on pricing and the options that we wanted. We didn't have to sit for hours playing games with pricing-they knew what we wanted to pay and made it work for us. More

From the moment I walked in, I knew this was where I wanted to buy a car. Great in every way possible! Highly recommend this place. Fair, friendly, and no pressure. wanted to buy a car. Great in every way possible! Highly recommend this place. Fair, friendly, and no pressure. More

Rich Regan, my salesman, treated me like family. I met Rich Regan, my salesman, treated me like family. I met my boyfriend's mom to help me shop, and she'd gone online to view the used inventory and wro Rich Regan, my salesman, treated me like family. I met my boyfriend's mom to help me shop, and she'd gone online to view the used inventory and wrote down the cars she thought would be the best fit for me. I was looking to trade in my '91 pickup for something much smaller and newer. After looking at about five cars, we selected one for a test drive, but I did not at any point feel like I was being pressured or rushed into buying. Everything was very much at the pace I set. I was on a tight budget (I needed to be at about $225 a month out the door) and as a first-time buyer, I didn't think it'd be possible. Rich was very honest and gave me a great deal. By the time we were done, I was at a 2.9% interest rate, a 4-year bumper-to-bumper warranty, and had a '10 used Aveo for less than my budget! I really feel that everyone at this dealer-- from Rich to the guys in finance-- came together to give me the absolute best deal they could. I've been ripped off at other dealers before, but I felt very comfortable with everyone here. I would recommend this dealer-- and even Rich specifically-- to absolutely anyone asking me for car shopping advice. More

My experiance was great rich helped me out in every way possible found me the right car and even found something to keep kids occupied it was a great car buying experience. Thanks possible found me the right car and even found something to keep kids occupied it was a great car buying experience. Thanks More

I had the BEST experience at Chevrolet Cadillac of Bellevue! I usually dread going to dealerships to buy a vehicle because I feel pressured and feel that I have to argue to get a good deal. This was Bellevue! I usually dread going to dealerships to buy a vehicle because I feel pressured and feel that I have to argue to get a good deal. This was not the case with Chevrolet Cadillac of Bellevue. I couldn't believe how FANTASTIC their Customer Service was. Terry Woods not only listened to what type of vehicle I wanted, but he went through EVERY feature the vehicle had before the test drive, during and after. I couldn't believe that this guy knew exactly what every button in the Tahoe was for. Then he made sure that I didn't have any other questions and that I was happy with what he had showed me. Sami Boudjerda gave me a GREAT deal on my trade in. He also listened to what my needs were, and made the deal work for my budget. I didn't feel pressured, I only felt like this guy was going to make it work for me no matter what. I really felt like I was being taken care of, like a family member. Jim Dawson also was fantastic to work with, and met all my requests as well. I can honestly say that I received everything I asked for and then some. When it's time to trade in my new Tahoe I am DEFINITELY going back to Chevrolet Cadillac of Bellevue! I love my new beautiful Tahoe and the entire experience I had purchasing it. Thank you so very much for a wonderful experience! More

The service provided to me in the showroom was very good. Thanks for all the support and pricing comfort given to me in the purchase of my new car. Thanks for all the support and pricing comfort given to me in the purchase of my new car. More