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Chevrolet Buick GMC of Fairbanks - Service Center

Fairbanks, AK

3.6
149 Reviews

149 Reviews of Chevrolet Buick GMC of Fairbanks - Service Center

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January 27, 2018

Great experience Walked in because my tire pressure was low. The maintenance department quickly saw me and resolved the issue. Very appreciative of their professionali More

by Hammerhead785
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 29, 2018 -

Chevrolet GMC of Fairbanks responded

Thank you! We are always happy to help and love hearing when our customers have a wonderful experience. Be sure to come back for any other service needs.

January 23, 2018

Radio replacement Great job with customer service, Amanda was very helpful in rescheduling my appointment when I had a family emergency. Overall very helpful and consi More

by Robin Renfroe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Craig
Jan 26, 2018 -

Chevrolet GMC of Fairbanks responded

Thanks, Robin. We are always happy to help and love hearing when our customers have a great experience. We'll be sure to pass along your feedback to Amanda.

January 16, 2018

Great I was in and out in no time. Didn't have to wait long at all. Would be nicer to be able to make appointments for oil changes More

by Weldingqueen18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember
Jan 26, 2018 -

Chevrolet GMC of Fairbanks responded

Thanks! We're glad to hear your experience was a quick, pleasant one. Let us know if you need anything else!

December 17, 2017

Amazing Service is always outstanding. Everything is explained upfront and approximate wait time is estimated. I never have a problem getting in to get my c More

by Paulasue5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Moore
December 05, 2017

Great service Shana is always professional and caring. She explains what work is required and what is going on with the vehicle. Shana cares enough to remember the More

by Joyce Bendell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 25, 2017

Great Service! I received great service while there, I took my vehicle there for an oil change and they were quick and efficient. I go there for all of my oil change More

by Andrew Harkness
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Reed
November 20, 2017

Routine Maintenance This is my first opportunity to work with Vicki in Service and she is a true professional. She was thorough, knowledgeable and very pleasant on the More

by AKPilcher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Kosman
November 14, 2017

Wonderful Glen at the Service Desk is AWESOME--as is your shuttle service. Somehow you always manage to keep me on time! I always appreciate how each of you s More

by jessepfeffer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen King, the shuttle driver, the newer guy!
October 09, 2017

Ignition problems with 2010 CTS Car would not start all of a sudden in our garage. Theft alarm light and others came on, car would not turn over. Had to have it towed to dealership. More

by TDKent
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ariel Ross
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2017

Awesome staff! All Of the staff were pleasant and cheery in the morning. They made sure I was taken care of while my vehicle was getting service done. More

by Golden Heart 907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shana Lindsay
5.0
This rating includes all reviews, with more weight given to recent reviews.
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