Chevrolet Buick GMC of Fairbanks - Service Center

Service Thanks to Mark for providing us with fast and efficient service on our truck. It was helpful when he gave us text updates during the servicing of our Thanks to Mark for providing us with fast and efficient service on our truck. It was helpful when he gave us text updates during the servicing of our truck. We also appreciate the shuttle service that is provided, More

Tire swap Had my winter rims and tires swapped out. It was quick and easy. Replaced the wheels they damaged, had replacement wheels in stock within 5 days. Had my winter rims and tires swapped out. It was quick and easy. Replaced the wheels they damaged, had replacement wheels in stock within 5 days. More

Incompetent service department and service manager I drive a company f150 ford for work and used thease people out of convenience because they were close to work, the last 3 times truck was in for wor I drive a company f150 ford for work and used thease people out of convenience because they were close to work, the last 3 times truck was in for work they talked fleet people into unnecessary brake work , destroyed three winter tires and took 3 hours to change 4 seasonal tires over and service manager decided to have a safety meeting with tire dept personnel while everyone was waiting for there vehicles , do not use this place for service work you will only be disappointed. More

Great experience This was the quickest and easiest service I have ever had. The entire crew is phenomenal. The waiting area was comfortable and clean. I was on my way This was the quickest and easiest service I have ever had. The entire crew is phenomenal. The waiting area was comfortable and clean. I was on my way in no time. More

Good service The person managing my vehicle kept me informed and was always polite and informative. My service was covered by warranty but the amount they char The person managing my vehicle kept me informed and was always polite and informative. My service was covered by warranty but the amount they charged for the total services was nearly half what I paid for the entire vehicle. More

Ariel ross is the best service employee Ariel Ross is by far your best employee and she deserves more recognition. She should get a raise and promoted if possible because she is the most per Ariel Ross is by far your best employee and she deserves more recognition. She should get a raise and promoted if possible because she is the most personable person to deal with at Chevy More

Exceptional Service! Always satisfied with the service received at Chevrolet Buick GMC of Fairbanks. Shana & Joe keep me apprised of work needed and as it's being done. Always satisfied with the service received at Chevrolet Buick GMC of Fairbanks. Shana & Joe keep me apprised of work needed and as it's being done. More

Check engine light After a weekend of -30 degree weather, my car decided not to start. My husband jumped it and started right up. Then the check engine light came on. After a weekend of -30 degree weather, my car decided not to start. My husband jumped it and started right up. Then the check engine light came on. Called for an appointment, and brought it in the next day. After they checked it out, all it needed was a new battery. They put in a new battery and I was good to go! Great customer service, great mechanical service, and also great service from Mike the shuttle driver! Battery was a little spendy, but all in all these people are awesome to deal with! More

Maintenance work I noticed a fluid leak on my 2014 GMC Sierra and was able to get an appointment within a few days. The diagnosis came shortly after dropping the vehic I noticed a fluid leak on my 2014 GMC Sierra and was able to get an appointment within a few days. The diagnosis came shortly after dropping the vehicle off and it was an easy fix. They had the parts and the repair was completed in short order, including my late request for an oil change. The service was great and they were more than happy to honor the warranty. More

Excellent dealer from sales to service to parts Wonderful experience with the whole service team from advisors to technicians. Would recommend to any and all. If you need a dealer to go to choose Ch Wonderful experience with the whole service team from advisors to technicians. Would recommend to any and all. If you need a dealer to go to choose Chevrolet gmc Buick of fairbanks More