Chevrolet Buick GMC of Fairbanks - Service Center

Great service! I received great service from the staff, they got my truck in quick and completed the service quickly. I was very pleased with the experience. I received great service from the staff, they got my truck in quick and completed the service quickly. I was very pleased with the experience. More

Great dealership team Hard to find quality dealership today. I’ve bought a lot vehicles over the years both personally and professionally. Been doing business almost ten Hard to find quality dealership today. I’ve bought a lot vehicles over the years both personally and professionally. Been doing business almost ten years with this organization. I’ve dealt with others during this time but my personal dealings always come back to this one. More

Fast and professional service was preformed very fast and everyone was very accommodating. Ariel is consistently on point and is flexible with my work schedule. also love t service was preformed very fast and everyone was very accommodating. Ariel is consistently on point and is flexible with my work schedule. also love the texting! More

Over 2 grand and my car runs worst than when took it In. Worst experience I've ever had at a shop, I took my 09' Chevy Cobalt into the service department in Fairbanks because it was giving me a "Service Worst experience I've ever had at a shop, I took my 09' Chevy Cobalt into the service department in Fairbanks because it was giving me a "Service Traction Control, Traction Control Off" light on my dash and was running very rough. The very first thing the employee helping me, (I wont use names out of respect), told me was, "We're going to go ahead and charge you double the cost of diagnosis to ensure we dont play the part swap game". This was very curious because the first thing they changed was the Camshaft Position Sensor than proceeded to tell me it ran perfectly... Well as I was pulling onto the highway the light came back on and it began running rough again. I immediately turned around and gave my keys back to the shop and they assured me they would take care if it. Next, they changed my MAP Sensor, now this was curious because they told me again that it was running perfect. This time they tricked me, it ran perfect all they way until I got home, 10 miles away. I needed to go to work so I brought it in the next day. They took my keys back and said they would see what they could find. They told me that the next step was to replace the fuel filter, didnt work. NEXT, the service employee tells me that it will cost me 510 dollars to replace the fuel pump and that was my next step, I told him I dont have the money and he told me to "Try filling up the tank and adding a bottle of Heet and see if that clears it up". I expected much more from the dealership and to top it all off, I paid them to replace all 4 tires and not even one week later one of the tires deflated. Will cost me to put it back into the shop and get looked at. Does money grow on trees these days or something? If it does please show me where that tree is ;). More

Oil change and swap tires out for winter tires I arrived at the opening time for the service department. I was checked in by the quick service personnel for an oil change and tire swap out. Becau I arrived at the opening time for the service department. I was checked in by the quick service personnel for an oil change and tire swap out. Because there was a lot of vehicles being checked in it looked like I may not get my second vehicle in. When my first vehicle was close to being done I was told by service personnel that the rush had tapered off and I could get my second vehicle in. I called my to bring in the second vehicle. My first vehicle was ready when my second vehicle was being checked in. Iwas able to get both vehicles done the same day and in a very reasonable time. This dealership and service department is the best I have ever encountered. More

Quick Service Needed oil change, vehicle taken right in, done within 30-40 minutes and on my way!! Requested sticker to know when next oil change was due and now ha Needed oil change, vehicle taken right in, done within 30-40 minutes and on my way!! Requested sticker to know when next oil change was due and now have one; 100% improvement from last oil change!! More

Fantastic Great place to do business. Very helpful and friendly. Its refreshing to talk to real people as opposed to people just blowing smoke. Thank you. Great place to do business. Very helpful and friendly. Its refreshing to talk to real people as opposed to people just blowing smoke. Thank you. More

Great Service! The Service Dept has done a fantastic job of maintaining and repairing my vehicles. I have been a customer for over 13 years and would not consider g The Service Dept has done a fantastic job of maintaining and repairing my vehicles. I have been a customer for over 13 years and would not consider going anywhere else for vehicle repairs. They are timely, ensure quality and keep me informed throughout the process. They are second to none. More

Great service department The service department is awesome. They are always polite. they are quick and do an awesome job. and they always seem to go step further than others a The service department is awesome. They are always polite. they are quick and do an awesome job. and they always seem to go step further than others and make sure things are done correctly. More

Awesome always I have always had great experiences with your company. You helped me get into a car that fit my large family. I will be purchasing my next vehicle thr I have always had great experiences with your company. You helped me get into a car that fit my large family. I will be purchasing my next vehicle through your company also. More