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Chevrolet/Cadillac of Turnersville
Turnersville, NJ
414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 414 reviews
May 01, 2020
Always helpful, friendly, and professional. I won’t go to any other dealership and I like 45 minutes from here. I’ve bought 3 cars from them and have all my service done there as well. any other dealership and I like 45 minutes from here. I’ve bought 3 cars from them and have all my service done there as well. More
by Michellethompson
Employees Worked With
Andrea Miller
April 30, 2020
Very friendly and helpful Staff. All paperwork was completed before we arrived so we did not have to wait. In and out for n 10 minutes to pick up car. completed before we arrived so we did not have to wait. In and out for n 10 minutes to pick up car. More
by Bilschmidt1
Employees Worked With
Marsh
April 29, 2020
All good but I expected a car wash after the work. My husband has a Mercedes and every time he goes in for service which is twice a year, his car is washed inside and out. Other than that, great staff! husband has a Mercedes and every time he goes in for service which is twice a year, his car is washed inside and out. Other than that, great staff! More
by Pfarrnocc
Employees Worked With
Andrea Miller
April 26, 2020
Fast and friendly service. I have been purchasing vehicles at this dealership for over 15 years and have always been very satisfied with the Sales, Parts and Service departments I have been purchasing vehicles at this dealership for over 15 years and have always been very satisfied with the Sales, Parts and Service departments. It's not only the price of the vehicle, but the service after the purchase that counts. I will continue being a customer of this dealership More
by Tomkat2618
Employees Worked With
John in service
April 15, 2020
Everything went smoothly. There was a Volt technician available although I made sure I do not waste a trip this time around. Thank you very much. available although I made sure I do not waste a trip this time around. Thank you very much. More
by okcachuela
Employees Worked With
Jena, Andrea Miller
April 10, 2020
Very helpful and appointment was made quick!The reason I Very helpful and appointment was made quick! The reason I came in was because I got an odor of gas in the car while driving. They were very thorough Very helpful and appointment was made quick! The reason I came in was because I got an odor of gas in the car while driving. They were very thorough and checked everything!! More
by Lou DeMatteo
Employees Worked With
Jena Tsafos
April 09, 2020
Great treated like family friendly and courteous that’s Great treated like family friendly and courteous that’s why I have purchased 5 vechiles from the dealershi will continue to do business there no oth Great treated like family friendly and courteous that’s why I have purchased 5 vechiles from the dealershi will continue to do business there no othe dealerships can compare see More
by Lou
Employees Worked With
Andrea Miller
October 12, 2019
Under appraised vehicle so they can make money We went to trade in our vehicle and and lease a Chevy last week. Chevy management under appraised our vehicle by about $10,000 and told us they would We went to trade in our vehicle and and lease a Chevy last week. Chevy management under appraised our vehicle by about $10,000 and told us they would roll the 10k into our lease lol. We simply walked out, went down the street to ford where they gave the true value of the vehicle and we leased a vehicle with them. Chevy of Turnersville should be ashamed of themselves. I highly recommend that u do not go there with a trade in. Outside of that it is a very clean place and our salesperson was very nice. More
by Davad
Employees Worked With
Unknown
January 07, 2017
Awesome sales and sevice I have bought three cars here and sevice them all. My salesman James smith takes care of me whether Irs buying another car or scheduling an oil change I have bought three cars here and sevice them all. My salesman James smith takes care of me whether Irs buying another car or scheduling an oil change. The service department is as great as the sales department. More
by Db
Employees Worked With
James smith
November 19, 2016
Dealership DOES NOT CARE about you once you purchase!! On July 1st, we leased a brand new 2016 Chevy Traverse, drove off the lot with 8 miles on the vehicle. On August 12th, with almost 1,600 miles on i On July 1st, we leased a brand new 2016 Chevy Traverse, drove off the lot with 8 miles on the vehicle. On August 12th, with almost 1,600 miles on it, as I was pulling up to a red light, the car lost all power. I was able to restart the car and drive it. I brought the vehicle into the service department at the dealership on August 16th. They looked over the vehicle and could not find anything wrong. I took the car back. On August 27th, with 2,145 miles on it, as I made a right hand turn, the car again lost all power… lost the brakes, lost the steering, the air, the radio, etc. Again, I was able to restart the car, and drive it home. I did not want to risk driving the car any further than the short drive home, so I had it towed to the dealership for a second go around with the service department. They kept the car a few days, and because they could not duplicate the problem, they suggested we take the car back and drive it to see if it happens again. Being that I do not feel safe driving the car, I had it towed from the dealership back to my driveway, where it now sits because I will not risk injury or death to myself, my husband, my 4 children, or any other person on the road. In the meantime, we reached out to GM and filed a claim. The representative at GM reached out to the dealership, and again, because the service dept. could not reproduce the problem, GM would not do anything for us. I do not understand how a brand new car intermittently shuts down with no warning. Although the service department could not reproduce the problem, it doesn’t mean there is no problem with the car. The failure happened on 2 occasions, once at 1,600 miles and at 2,100. So for the service department to take the car, drive it as little as they did, and then come back to me to tell me nothing is wrong doesn’t seem like they did everything they could to figure out the issue. There is a serious safety concern with this car. I would think that a company as big as GM would stand behind their product, but instead GM is basically telling me to jeopardize lives and drive this car around. I do not know of anyone that would want to take this chance. Both the service manager and the sales manager at the dealership agreed they would not be driving their children around in this car, yet, that is what was suggested to me. I really wished GM or the dealership would have been able to help us in some way initially. The situation we are in is both aggravating and stressful, and is becoming very expensive. We are renting a car and now have the added expense of that, which has become a financial nightmare for our family, as we are now late with paying our mortgage and other household bills. I filed a complaint with the National Highway Traffic Safety Administration and had to seek legal advice. This is not the route we wanted to take; however, we tried to remedy the situation directly with the dealership and GM, and neither offered any type of resolution other than to drive the car and see if it happens again, which for us, is not an option. More
by cy7880
Employees Worked With
Jeff, Doug (sales manager)
