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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
639 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 639 reviews

January 31, 2024

Friendly salesmen and associates. Joe and Butch made it a seamless process. We would definitely use them agagin More

by Cnbeckman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gates, Butch Bugg
Feb 01, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet Buick GMC of Murfreesboro. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 10, 2024

Very professional and answered all questions with clarity and respect. Helpful in offering details on inquiries about vehicles. More

by Lz3ram62
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gates
Jan 12, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

November 11, 2023

They do not complete full service, fluids weren't refilled when we picked up vehicle, and we and to go and fill them before getting home. More

by tamilawhitney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anna
November 11, 2023

Started inquiry by email. Dealership and sales representative was very responsive and timely. All members of the sales staff were very respectful and helpful. I would not hesi More

by rothfolkbw
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Gates , Sales
Nov 12, 2023 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Chevrolet Buick GMC of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 06, 2023

Always reliable and dependable service. Free pickup and drop off as well Nice waiting area More

by sharonlspain
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Williams
Nov 08, 2023 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Chevrolet Buick GMC of Murfreesboro we are always striving to do better than your last visit.

October 28, 2023

Sales rep was very helpful in showing us the different models that was on the lot. We finally made our decision to purchase the 2024 GMC terrain. More

by Ron
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Denarius D Toliver
October 24, 2023

Went in to purchase a 23 Canyon AT4X. Seamless and flawless experience. Jaimie Greeno was my sales guy, and worked hard to get the deal done. When the deal was about dead, he researched More

by Bradley from Kingsport
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Bow Tie" Jamie, Jason Taylor, Shawn Ashcraft
Oct 27, 2023 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we're glad to hear our staff took such great care of you! Here at Chevrolet Buick GMC of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 19, 2023

Outstanding dealership with a great service department. I will only take my truck to GMC of Murfreesboro to be serviced. More

by George Mccallum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Holder, Stuart Ogg
Oct 21, 2023 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi George, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

October 18, 2023

Always a great experience when I go there. They always keep me informed and do a great job. More

by Nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Norman
Oct 20, 2023 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi Nancy, thank you so much for your kind words about your experience here at Chevrolet Buick GMC of Murfreesboro. We try every day to satisfy our customers and it’s always nice to know when we succeed.

Oct 20, 2023 -

Nancy responded

Same as above

July 16, 2023

The worst experience i ever had at a dealership. The young salesman was helpful but every time he went to his boss to answer questions or concerns his manager would come out with a arrogant response More

by danbigcat4545
Recommend Dealer
No
Employees Worked With
Gabriel
Jul 20, 2023 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Please accept our apologies for any confusion. Like most dealerships, we do have a policy that prohibits test drives of certain high performance or "special" vehicles without management approval. However, in this case management was able to accommodate your desire for a test drive. As far as the deal and us accepting your offer, you said that you wanted to think about it because you had found another vehicle elsewhere. At that point we were under the impression that we did not have a deal. Unfortunately we do not presell, take deposits, or hold vehicles. Because of our LIFETIME WARRANTY when we do have one of these rare or high demand vehicles, it creates a lot of interest. That is one of the main reasons all of our inventory is sold on a first come basis. We certainly apologize for any confusion or inconvenience that may have been caused but it most assuredly was not because we don't care about the customer. We would have loved to have had 2 of the same vehicles so that we could have accommodated both customers but unfortunately that wasn't the case this time. Please contact our GSM, Bubba Ruffner, if there is anything else we can do for you. Sincerely, GM Murfreesboro Management Team

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