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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
638 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 638 reviews

August 18, 2018

Purchased my first SUV The salesman was very courteous and professional. I had inquired about a SUV that I saw on the internet, made an appointment and Big Tony had it park More

by rainey, acm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony - "BIG TONY" Manthey
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Chevrolet Buick GMC of Murfreesboro. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

August 16, 2018

Great Experience!! Everyone that was involved with the experience of buying our car was very patient and helpful !! Couldn't have asked for better treatment, thanks to More

by Newman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Netherland, Chris ( Silverback) Chaney, Jerry Thompson
August 15, 2018

Review if service Saif is an excellent salesman. Listened to our needs and put us in exactly the car we wanted. Our 2nd time working with Saif, and we were very pleas More

by Melinda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Saif ALRADHI
August 14, 2018

New car Everything was great and was able to get the vehicle I wanted with the payment that works for me. Saif was with us every step of the way and didn't le More

by CLARKJAS77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saif ALRADHI
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

It really means a lot to us that you took the time to write such a positive review about Chevrolet Buick GMC of Murfreesboro so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 14, 2018

Excellent Service! Michael was great to work with! He made sure everything was perfect with our new vehicle before we took it home. He had great knowledge of the car and More

by MEB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Anderson
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 13, 2018

Save your money! I took my GMC pickup in for servicing at this dealership. After dropping off my truck for servicing I was called about the cost and it was very high More

by GMC Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service: Justin
Aug 17, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Chevrolet Buick GMC Cadillac of Murfreesboro truly strives for perfection. Occasionally, there are times where not only are mistakes made, but they are just plain embarrassing. My name is Levi Davenport and I am a service manager here. I want to correct this mistake and make it right by you. Please give me a call at 615-893-6600 or provide some contact information and I will reach out to you personally. Have a great day and I look forward to speaking.

August 08, 2018

SERVICE FROM OUR SALES MAN EXCEPTIONAL Korey went beyond the call of duty, he explained everything to us and made sure we knew how everything worked and made sure we knew what features came More

by jackiep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kory Miller, Chris ( Silverback) Chaney
Aug 27, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

It is great to hear Korey went above and beyond for you and was really able to help you out! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2018

Awesome dealership The entire crew was great and curtious, very informative and detailed. My salesman Saif, was polite and answered all questions with knowledge, he di More

by Alanwp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Saif ALRADHI
Aug 07, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

My name is Tobie Miller, I am the Customer Experience Manager at GM of Murfreesboro. Thank you for filling out the preliminary survey and for providing your feedback. We actively use the feedback to continue to provide you with the best possible service. You will be receiving one more survey  directly from Chevrolet and this is the one that really affects our dealership and your salesman Saif. The survey consists of 20 short questions and should take you less than 5 minutes to complete. All that I ask is that you mark "completely satisfied" on each question. If you mark anything less than "completely satisfied" on even one question, we receive the grade of 0% for your survey even though you already told us that you were satisfied with your sales experience. So, please take the time to complete the survey when you receive it, and give us that "completely satisfied" across the board so that we may receive a grade of 100% for the exemplary service that we provided for you. This acts as a personal report card for Saif

July 31, 2018

My service experience My service advisor, Mark was excellent. He kept me informed and updated about additional services needed. I made an appointment so was somewhat dis More

by Bsbill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Norman
Aug 06, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

My name is Tobie Miller, I am the Customer Experience Manager at GM of Murfreesboro. Thank you for filling out the preliminary survey and for providing your feedback. We actively use the feedback to continue to provide you with the best possible service. You will be receiving one more survey d directly from Chevrolet and this is the one that really affects our dealership and your service writer Mark. The survey consists of 20 short questions and should take you less than 5 minutes to complete. All that I ask is that you mark "completely satisfied" on each question. If you mark anything less than "completely satisfied" on even one question, we receive the grade of 0% for your survey even though you already told us that you were satisfied with your service experience. So, please take the time to complete the survey when you receive it, and give us that "completely satisfied" across the board so that we may receive a grade of 100% for the exemplary service that we provided for you. This acts as a personal report card for Mark.

July 28, 2018

Great first time experience! Our Dealer was wonderful and very helpful. He was very informative and answered any questions we had. He gave us options where we needed them and over More

by Williams_fam18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Saif ALRADHI
Aug 06, 2018 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

My name is Tobie Miller, I am the Customer Experience Manager at GM of Murfreesboro. Thank you for filling out the preliminary survey and for providing your feedback. We actively use the feedback to continue to provide you with the best possible service. You will be receiving one more survey  directly from Chevrolet and this is the one that really affects our dealership and your salesman Saif Mo. The survey consists of 20 short questions and should take you less than 5 minutes to complete. All that I ask is that you mark "completely satisfied" on each question. If you mark anything less than "completely satisfied" on even one question, we receive the grade of 0% for your survey even though you already told us that you were satisfied with your sales experience. So, please take the time to complete the survey when you receive it, and give us that "completely satisfied" across the board so that we may receive a grade of 100% for the exemplary service that we provided for you. This acts as a personal report card for Saif Mo

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