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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.2
639 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 639 reviews

March 15, 2024

I had an appointment set for 11am and it took over 2 hours for my car to get two simple routine services done. On top of the amount of time that it took, I had asked to get both of my headlights changed More

by Huttons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Norman, Brandon Dyer
March 10, 2024

The service was good. They were able to identify an issue that was still under warranty, which resulted in a huge cost savings More

by Bryan.reynolds
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rian Lusk
Mar 13, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello Bryan, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 05, 2024

Great job! !! I always love working with David Holder he takes awesome care of me!! More

by Tyrapilgrim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holder, Service
Mar 08, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you so much for your positive comments about Chevrolet Buick GMC of Murfreesboro! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 01, 2024

I highly recommend the dealership for any type of vehicle maintenance would use it again, when ready to change vehicle More

by veronicabillings992
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheryl Cook & Deanna, woman who checked me in, very busy lady as is Sheryl
Mar 04, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Chevrolet Buick GMC of Murfreesboro to have earned it.

February 29, 2024

Unsatisfied with scheduling, I still have to wait after I tell y’all what time I’ll be back after schedule appointment and still have to wait. More

by Kscrouse42
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mark Norman, Brandon Dyer
Mar 03, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 645-1075 to share more details about your visit so we can make things right.

February 18, 2024

Dealership is professional and accommodating. Provides excellent, high quality service on my GMC Canyon. I will not take it anywhere else. More

by henrymark1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Norman, Brandon Dyer
Feb 23, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we are so happy to read such a great review about Chevrolet Buick GMC of Murfreesboro! We look forward to your next visit! Take care!

February 14, 2024

We I drove up to the dealership they took my car right in for service. More

by Jhowse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Holder
Feb 16, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Chevrolet Buick GMC of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

February 12, 2024

The service department is awful. They need new management. You call and leave messages they don’t respond More

by Nanjohnson13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle
February 07, 2024

Service was done as requested and it was done in a timely manner. Anna, the service representative was excellent as she always is. Notified me before performing any work I didn’t request. More

by pewoosley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Williams
Feb 10, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we're glad to hear our staff took such great care of you! Here at Chevrolet Buick GMC of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 05, 2024

Took my Chevy Trax in for a routine oil change. The staff is always friendly and helpful. Never afraid to answer any question I may have. They always make me feel like family not just a costumer! More

by james.bowen1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Holder
Feb 08, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we're glad to hear our staff took such great care of you! Here at Chevrolet Buick GMC of Murfreesboro we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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