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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

4.1
637 Reviews

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 637 reviews

February 01, 2020

review Really friendly people. Samuel was extremely knowledgeable and professional. Service Department slow even with an appointment. Was promised a free gi More

by mhutchins53
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Samual Overbay
Feb 04, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello there, thank you for sharing your experience! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 30, 2020

just great just went for service oil change and tire rotation,the person i worked with was Sybrina MCGinnis very nice and prof.great smile very friendly. More

by left eye johnson36
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SYBRINA MCGinnis
Feb 02, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, there! We're so happy Sybrina was able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.

January 25, 2020

Salesmen in showroom never spoke or acted interested. Had to go to one to get his attention, then he reluctantly looked in computer. Told us he had nothing in our price range,making no attempt @ negotiation! More

by Red
Recommend Dealer
No
Employees Worked With
Mark Norman, Brandon Dyer
Feb 10, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Red, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 713-1819 to share more details about your visit so we can make things right.

January 25, 2020

Service department is awesome, unlike sales department. Immediately assisted my husband who needed new key programmed. Had a little difficulty programming but finally succeeded. A little pricey but efficie More

by Red
Recommend Dealer
Yes
Employees Worked With
Kevin Minner
Jan 27, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, thank you for the positive comments about our service department! If you would like to discuss other aspects of your experience with us, please feel free to give us a call. We will be happy to address any concerns. Thanks again!

January 21, 2020

Great guy to work with. Was very helpful on knowing the used vehicle we purchased. Was ready for us as soon as we got to the dealership. Very responsive in any questions we had over the phone. Overall just More

by mitchrob234
Recommend Dealer
Yes
Employees Worked With
"Bow Tie" Jamie
Jan 22, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 18, 2020

Mark was a pleasure to work with while purchasing our Tahoe. He ensured we stayed within our budget and got all the fancy features we wanted! We would definitely buy from Mark and Murfreesboro Chevrole More

by Happy Mom!
Recommend Dealer
Yes
Employees Worked With
Mark Barnwell
Jan 20, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you for your great feedback! Our team here at Chevrolet Buick GMC of Murfreesboro sets a high standard of excellent customer service and we're glad to hear your experience reflected this! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

January 17, 2020

Great service personnel prompt service. Highly Great service personnel prompt service. Highly recommend Mark as he is very pleasant to work with and has great knowledge of any and all questions More

by Five0sedan
Recommend Dealer
Yes
Employees Worked With
Mark Norman
Jan 20, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Chevrolet Buick GMC of Murfreesboro to have earned it.

January 15, 2020

I’m really happy the dealership had gotten a dealer trade and everything was crazy from that. I made the purchase at an incredible savings, the sales team headed by Jamm More

by mawells200
Recommend Dealer
Yes
Employees Worked With
"Bow Tie" Jamie
Jan 17, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

January 12, 2020

Great Service! I was very pleased with the service representative Anna Williams at GM Chevrolet Murfreesboro , TN dealership. She was very polite and professional an More

by sojerboy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ann Williams
Jan 16, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.

January 11, 2020

Great service dept Oil change, tire rotation and 2 recalls done in 2 hours, cannot beat that type of service. Only negative was when they washed the truck for me they fo More

by goineasy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Norman
Jan 16, 2020 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know. Take care.

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