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Chevrolet Buick GMC Cadillac of Murfreesboro
Murfreesboro, TN
637 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 637 reviews
June 30, 2020
I traveled from Knoxville to Murfreesboro for a meeting and the check engine light came on my Terrain. The service department was busy but, Bill worked me in for service, replaced the broken parts, and go and the check engine light came on my Terrain. The service department was busy but, Bill worked me in for service, replaced the broken parts, and got me back on the road in less then 3 hours. Thank you to Bill and the mechanic for offering a high level of service and getting an out of town customer back home. More
by Travis
Employees Worked With
Bill Lowman
June 25, 2020
Purchased a vehicle on 3/25.Took to dealer on 4/12 with Purchased a vehicle on 3/25. Took to dealer on 4/12 with starter issues was informed that it was because i had it sitting for a couple days and that Purchased a vehicle on 3/25. Took to dealer on 4/12 with starter issues was informed that it was because i had it sitting for a couple days and that the battery was checked and everything was fine. Took it back agin May before mothers day cant remember the date. because not only was it having starter issues but it was shaking and white smoke coming from exhaust. They have had it at the dealer since. I was informed it was the pistons. today when i spoke to rep he states it was fuel injector and they are on back order. the vehicle i Purchased was a suburban. they was kind enough to loan me a vehicle that seats 4, really 5 but not with 2 car seats in the back. then they loaned me a little bigger that seats 7 still not enough space that is reason i purchased a suburban that seats 8 and has the truck room. Was able to get a Tahoe that seats 8 and had it for a month and get a call saying i need to return it because someone was buying it. How? Now i have been given an acadia that seats 7... exactly like the pathfinder i traded in for a bigger vehicle. Was informed to bring the tahoe back and informed them i was out of town. Not once did i say with the vehicle. and then they wanted to say that i misrepresented myself because they pinged the vehicle. and threatened to revoke the courtesy loaner to me. Am I greatful that they loaned me a vehicle? Yes but in all honesty they sold me a 🍋. More
by Enojada
Employees Worked With
"Bow Tie" Jamie, Butch Bugg, RYAN SWACK
June 24, 2020
Always have a fantastic experience! Friendly and caring staff! Everyone I have ever come in contact with always seems to be truly happy derving the public!! staff! Everyone I have ever come in contact with always seems to be truly happy derving the public!! More
by Michelle
Employees Worked With
Mark Norman
June 23, 2020
Everything was just great. I am as happy as a clam. The service I needed was performed in a reasonable time. The waiting room was comfortable thereby making the visit pleasant. service I needed was performed in a reasonable time. The waiting room was comfortable thereby making the visit pleasant. More
by Egglady615
Employees Worked With
Justin Kinsley
June 19, 2020
Excellent service. Never have issues and when something is wrong, it is corrected. They pass along all information they have. Time is critical as with everyone, never hag to wait. is wrong, it is corrected. They pass along all information they have. Time is critical as with everyone, never hag to wait. More
by Reeses1970
Employees Worked With
Mark Norman, Brandon Dyer
June 19, 2020
We had purchased a certified preowned vehicle that was having mechanical issues. We went back to our salesman Saif and Floor Manager Daniel at Buick GMC Chevrolet of Murfreesboro. They immediately took having mechanical issues. We went back to our salesman Saif and Floor Manager Daniel at Buick GMC Chevrolet of Murfreesboro. They immediately took care of us. They were very sensitive to our situation. We left with a brand new 2020 Buick Enclave. Great service. Genuine caring. More
by Grammy777
Employees Worked With
Daniel Netherland, Saif ALRADHI
June 19, 2020
Good experience! Quick in and out and no issues after I left I have had over the years all my service done at Chevrolet Buick Gmc. Each trip was completed without any issues after I left the dealership. Each ti I have had over the years all my service done at Chevrolet Buick Gmc. Each trip was completed without any issues after I left the dealership. Each time I was greeted with respect and that made me always wanting to continue to have my service done and also to make my next car lease or purchase at Chevrolet Buick GMC of Murfreesboro. More
by rbarina1
Employees Worked With
Sybrina NcGinnis
June 17, 2020
Above and Beyond. Victor's customer service skills from start to finish was excellent. He made me and my wife feel comfortable through the entire process. start to finish was excellent. He made me and my wife feel comfortable through the entire process. More
by Jerome Harris
Employees Worked With
Victor Lawrence
June 13, 2020
I depend on them to keep my Truck running in top condition. They were very professional and had Truck ready on time. They are the dealer to go to work for me. condition. They were very professional and had Truck ready on time. They are the dealer to go to work for me. More
by Lehartley
Employees Worked With
Bill
June 13, 2020
The dealership has been good to work with and the service righter, and salesman are very respectful and Knowledgeable. When I first started bringing the truck for service I got Aggravated for having to wait righter, and salesman are very respectful and Knowledgeable. When I first started bringing the truck for service I got Aggravated for having to wait so long but I realize that when you wait on your vehicle to have service it will take a while More
by Lisa Greer
Employees Worked With
Trish is the young lady I worked with very nice
