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Chevrolet Buick GMC Cadillac of Murfreesboro

Murfreesboro, TN

Overview
Reviews
Vehicles
4.1
637 Reviews
Call Dealership (615) 640-6998
View Awards

960 John R Rice Blvd

Murfreesboro, TN

37129

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Showing 637 reviews

December 13, 2024

The only place that I trust with my Tahoe, Mark always gets me in and out on a timeframe that works for me. More

by Suv Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Mark Norman
Report | Print
Dec 15, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you so much for your feedback about Chevrolet Buick GMC of Murfreesboro! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

December 06, 2024

Great experience with this dealership. This was our first time dealing with them and very positive. More

by ronnie.brewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Robinson
Report | Print
Dec 08, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Chevrolet Buick GMC of Murfreesboro for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

December 01, 2024

Everyone is so professional and kind. The work was done on time. My dealer rep was good to give me an update on time needed to complete my inspection. More

by sharonwachtel4428
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David with a beard
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Dec 03, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

November 29, 2024

Mark Norman is one of the best service advisors i have been with GMC for many years and yes there prices have really gone up and when you are on social security that hurts More

by pt2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Norman, Brandon Dyer
Report | Print
Dec 02, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we are pleased to hear of your experience with us here at Chevrolet Buick GMC of Murfreesboro. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 27, 2024

The only place in town that services my tahoe. Mark Norman is the best service advisor I have ever worked with. Make servicing your vehicle easy. More

by Suv Owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Butch Bugg, Mark Norman
Report | Print
Nov 29, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet Buick GMC of Murfreesboro. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 18, 2024

Mark Norman is a great service advisor. He is the main reason I keep coming back to the dealer!! More

by clydecsjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bo Trivett, Ben Bonk, Chuck Keener, Ed Burris, Shawn Ashcraft, Mark Norman, Stuart Ogg
Report | Print
Nov 21, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hello, we're happy you found Mark to be so supportive during your experience here at Chevrolet Buick GMC of Murfreesboro. Feel free to reach out to us if you need anything. Have a wonderful day.

November 13, 2024

It took way too long and cost way too much for an oil change and tire rotation More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember her name. Been there two weeks.
Report | Print
Nov 14, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi Steve, we regret to hear that you are displeased with your experience with us. Please reach out to us at (615) 645-1075 when you can so we can address this situation directly. Thank you and have a great day.

November 12, 2024

Best customer service ever by Anna, Jason and Paul. Extremely accommodating and fast service. We felt relieved to be in good hands to continue our travels safely. Very much appreciated! More

by splashtownwarwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Nolan
Report | Print
Nov 13, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we're happy you found our staff to be so supportive during your experience here at Chevrolet Buick GMC of Murfreesboro. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 08, 2024

Very friendly and knowledgible. Bowtie helped us find the right vehicle to suit our needs. More

by rsmith3046
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Bow Tie" Jamie, Chuck Keener, Shawn Ashcraft, Mark Norman
Report | Print
Nov 10, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Chevrolet Buick GMC of Murfreesboro and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 28, 2024

Only bad thing I can say is they don't wash vehicles. Bought brand new truck and had it service twice already, and both times the wash service is broken. More

by hollisfarms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Burris
Report | Print
Nov 01, 2024 -

Chevrolet Buick GMC Cadillac of Murfreesboro responded

Hi, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (615) 645-1075 to share more details about your visit so we can make things right.

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