Chevrolet 112
Medford, NY
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Horrible service and sales. Could care less about the customer more worried about taking your money for sub par services. Save your money and time. Go elsewhere. customer more worried about taking your money for sub par services. Save your money and time. Go elsewhere. More
I leased a 2020 Blazer on June 15. I had several questions related to a misplaced EZ Pass in my trade-in and a general question regarding my registration. My calls were never returned. I feel like t questions related to a misplaced EZ Pass in my trade-in and a general question regarding my registration. My calls were never returned. I feel like they got me to sign the lease and now I'm out of sight, out of mind. I'll remember that when I return the Blazer. Customers never forget slights. More
My 2012 chevy suburban ltz is having transmission issues and stopped in front of chevy 112. I brought the car in and spoke to an Angela. She took the car at 2:00pm on 07:07 and stated we have 45 cars so i a and stopped in front of chevy 112. I brought the car in and spoke to an Angela. She took the car at 2:00pm on 07:07 and stated we have 45 cars so i am not sure when it will be looked at. I was ok with that for that specific day. I called in today 07/08/2020 to see what was going on at 10:00 am and was told car is in the bay and they are diagnosing the problem Angela will call you once we have one. At 12:20pm i called back and asked for Angela who was at lunch. And was promised a call back 30 mind later. 1 hour later i called back and was told Angela was not available and she will return the call. Angela finally called back with an attitude stating “ i told you i dont know when the car will be ready so you have to wait i told her im right around the corner ill stop in. When i got there Angela smiled and stated no one told me the car was in the bay i am a liar. I told Angela i have the call recorded because i called from my work phone and all calls in and out are recorded. Angela then had an attitude and continued to argue so i told her give me my keys ill take it to a dealership service center that actually wants business and will handle my problem. I never recommend this place to anyone and i dont know why i even went i heard so many bad things but i like to give people a chance and make my own opinion well they proved every one right More
I have purchased cars from dealers for the last 35 years but have never received the assistance and follow thru from a salesman like Chevy 112. Thank you Tony Pavone! but have never received the assistance and follow thru from a salesman like Chevy 112. Thank you Tony Pavone! More
very smooth transaction My Daughter was returning her Hyundai lease 3 months early and 2500 miles over her allotment. We went back to the dealership where we had originally My Daughter was returning her Hyundai lease 3 months early and 2500 miles over her allotment. We went back to the dealership where we had originally got the car- and they could not do anything for us. We then went to a Mazda dealership next door and had the same result. The dealership next to that was a Chevrolet dealership and the difference was amazing. A negotiated new lease was quickly worked out, and we picked up the vehicle the next day, The dealership was Chevrolet 112 in Medford NY. and the saleswomen name was Tricia Lipareli. She was professional and knowledgeable without trying to talk me into something I did not want. It was a very pleasant experience from start to finish and I highly recommend Tricia. More
Dealing with your dealership was one of the worst mistakes that anyone could have make. Your employees fabricate to it customer. I'm also posting this on Google along with pictures mistakes that anyone could have make. Your employees fabricate to it customer. I'm also posting this on Google along with pictures More
Turned in lease early My husband and I wanted to see if we could turn our lease in early and get out of our Traverse and into a truck which my husband preferred and has alw My husband and I wanted to see if we could turn our lease in early and get out of our Traverse and into a truck which my husband preferred and has always wanted. Not only were we able to, but it was not nearly as painful as we thought the experience would be. When we got our traverse we got the lease through another Chevy dealership and it was awful. The price had changed once we came back to sign the lease and no one ever explained as to why. All of a sudden we were being asked for extra money than we were told. At Chevy 112 we were able to get into a 2019 Colorado for only 30 more dollars a month than we were paying for the Traverse and that was with over 9 months of payments still owed on the Traverse. Lamelle Sands was awesome. He was not pushy and he understood what we wanted and needed and truly worked to get us a deal we were comfortable with and could afford. The finance manager Irving was also extremely helpful and there were no issues when we sat down to sign the lease. No sudden change in price or extra costs or dishonesty in sale tactics as experienced with a previous dealership. I would highly recommend this dealership and Lamelle Sands! More
Great Bob Shortle the best salesperson deal with and only one I will deal with. Fran and Nick best service people When bring my car in for regular maintenan Bob Shortle the best salesperson deal with and only one I will deal with. Fran and Nick best service people When bring my car in for regular maintenance. When I come in I always glad to see Fran and Nick. I know my car is getting the proper service More
Service The service was great !! Role Model Chevrolet dealership. Frank at the desk and Mike in service quickly acted and helped me when I was stuck at the d The service was great !! Role Model Chevrolet dealership. Frank at the desk and Mike in service quickly acted and helped me when I was stuck at the dealership and needed to get back on the road. More
Not Good My first time ever at this service department and it was my worst experience by far! I wait a week for the appointment, which that’s fine I have no p My first time ever at this service department and it was my worst experience by far! I wait a week for the appointment, which that’s fine I have no problem with. But I bring it in after a full conversation with a Service Advisor on the phone, everything changed after I actually dropped it off. I’m told that I was suppose to bring paperwork for my warranty but was never told this on the phone. My understanding was that I was dropping it off, would have a loaner and be good to go. Long story short, Reed Speichler was totally unprofessional and basically told me too bad and was unwilling to help me out in any way! I will never go back for service because of this experience unless there is someone more professional and that can communicate much better. I ended up having to leave with my vehicle and no service done on it! More